Oakes Kia - Service Center

I have always had a pleasant appointment; the customer service is great, the waiting room is always clean and comfortable; and the snacks provided are thoughtful. service is great, the waiting room is always clean and comfortable; and the snacks provided are thoughtful. More

Customer service was great. Mike S. and Jordan M. have been good Service advisers. They didn’t pressure me into unnecessary repairs, but did give me good information about my vehicle’s health. been good Service advisers. They didn’t pressure me into unnecessary repairs, but did give me good information about my vehicle’s health. More

I was very pleased to get in in and out so fast. The guys in the service center always make you feel at home and keep you in the loop on anything that needs to be done. in the service center always make you feel at home and keep you in the loop on anything that needs to be done. More

Mike Stinnett is AWESOME! He always makes sure I am completely taken care of. I am very satisfied with my service every time. Fantastic Customer Service! completely taken care of. I am very satisfied with my service every time. Fantastic Customer Service! More

I took my new Optima in for an oil change and they had me in and out in half an hour. It was the fastest and best service I’ve received for car work. in and out in half an hour. It was the fastest and best service I’ve received for car work. More

When I arrived I was greeted and shown to the waiting room. I was there for a 7500-mile check-up and oil change on my Kia Telluride. The waiting area was clean with vending machines available. Staff w room. I was there for a 7500-mile check-up and oil change on my Kia Telluride. The waiting area was clean with vending machines available. Staff wore masks in keeping with the Covid guidelines for health safety. Once my car was ready, a tech came for me and explained in detail what was completed on my car, reminding me of my warranty coverage and that there was no charge. Additionally, I asked if my next appointment for my Kia Sorento could have a state inspection added. The service tech immediately jumped to it and added that on for the next day's work. I was very appreciative. More

The service department was very helpful and did the work in half of the time estimated. Clean lounge and kind employees. Gentleman was very polite. in half of the time estimated. Clean lounge and kind employees. Gentleman was very polite. More

Always can count on Oaks Kia service department! Always super friendly and reliable! My Kia is going on 300K miles thanks to everyone in the service department! super friendly and reliable! My Kia is going on 300K miles thanks to everyone in the service department! More

My car was clean and had a plastic sleeve over my steering wheel. The price was good. Friendly service people. Waiting was comfortable. Time was what they told me. steering wheel. The price was good. Friendly service people. Waiting was comfortable. Time was what they told me. More

My Jeep was brought right in and taken care of quickly. Waiting room was very comfortable. Thanks for getting everything done in a very timely manner Waiting room was very comfortable. Thanks for getting everything done in a very timely manner More