Oakes Kia - Service Center

Service is great! They have WIFI in the waiting room and TV, was even offered a shuttle ride to get lunch. Was done in a timely manner an hour or less and was very satisfied with the service and attention. TV, was even offered a shuttle ride to get lunch. Was done in a timely manner an hour or less and was very satisfied with the service and attention. More

Mike Stinnett from Oakes Kia is awesome. I've been taking my vehicles there for nearly 20 years. My last vehicle ran for 17 years because they took such good care of it for me. Very nice and professional ser my vehicles there for nearly 20 years. My last vehicle ran for 17 years because they took such good care of it for me. Very nice and professional service team, clean waiting area, flat screen tv, snacks, wifi, device charging port. Everyone wears a mask and is just overall a very pleasant experience every time I go in. More

I have always had a pleasant appointment; the customer service is great, the waiting room is always clean and comfortable; and the snacks provided are thoughtful. service is great, the waiting room is always clean and comfortable; and the snacks provided are thoughtful. More

Customer service was great. Mike S. and Jordan M. have been good Service advisers. They didn’t pressure me into unnecessary repairs, but did give me good information about my vehicle’s health. been good Service advisers. They didn’t pressure me into unnecessary repairs, but did give me good information about my vehicle’s health. More

I was very pleased to get in in and out so fast. The guys in the service center always make you feel at home and keep you in the loop on anything that needs to be done. in the service center always make you feel at home and keep you in the loop on anything that needs to be done. More

Mike Stinnett is AWESOME! He always makes sure I am completely taken care of. I am very satisfied with my service every time. Fantastic Customer Service! completely taken care of. I am very satisfied with my service every time. Fantastic Customer Service! More

I took my new Optima in for an oil change and they had me in and out in half an hour. It was the fastest and best service I’ve received for car work. in and out in half an hour. It was the fastest and best service I’ve received for car work. More

When I arrived I was greeted and shown to the waiting room. I was there for a 7500-mile check-up and oil change on my Kia Telluride. The waiting area was clean with vending machines available. Staff w room. I was there for a 7500-mile check-up and oil change on my Kia Telluride. The waiting area was clean with vending machines available. Staff wore masks in keeping with the Covid guidelines for health safety. Once my car was ready, a tech came for me and explained in detail what was completed on my car, reminding me of my warranty coverage and that there was no charge. Additionally, I asked if my next appointment for my Kia Sorento could have a state inspection added. The service tech immediately jumped to it and added that on for the next day's work. I was very appreciative. More

The service department was very helpful and did the work in half of the time estimated. Clean lounge and kind employees. Gentleman was very polite. in half of the time estimated. Clean lounge and kind employees. Gentleman was very polite. More

Always can count on Oaks Kia service department! Always super friendly and reliable! My Kia is going on 300K miles thanks to everyone in the service department! super friendly and reliable! My Kia is going on 300K miles thanks to everyone in the service department! More