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Oakes Kia - Service Center

North Kansas City, MO

4.6
1,343 Reviews

1,343 Reviews of Oakes Kia - Service Center

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June 04, 2021

I bought a Kia Sorento the end of February from Oakes Kia. I absolutely love it! Last week, I drove 2 hours for the free scheduled maintenance and decided to purchase the cross bars for the roof rack More

by NikkiSH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan McGovern, Kevin Hall
June 03, 2021

We moved here from the Springfield, MO area (Youngblood Kia) and Oakes has continued to provide us the same great service we experienced there. I mostly appreciate the communication regarding my vehicle. T More

by litcoachbetsy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin
June 02, 2021

They kept my car overnight with no warning it was only supposed to be 2 1/2 hours! I told them I’m a single mother and this is my only vehicle they laughed and did not care I had to Uber there in the morn More

by megan.sanchez58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service/Mike
May 31, 2021

Service was done as scheduled and completed quickly. I am not sure why there’s a word count on here, but it’s mildly annoying. More

by 1SEANMILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hodde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buddy Siems, Anthony Curiale, Derrick Dow, Jacob Hartl, Kevin Hall, Josh York, Shannon McKinney, Teresa Eichinger, Jonathan Chavez
May 27, 2021

Always a pleasure when I go in there everybody's always nice respectful place is always clean they always let me know what's wrong with my vehicle More

by Natalie Terzis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service Department
May 26, 2021

Took care of me quickly, very personable. Explained the process in a clear and concise manner. I felt comfortable that my car with in good hands. More

by hayesa726
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
do not remember, not sure if it was Tim or Josh???
May 24, 2021

The service department personnel did a fantastic job with my regular maintenance -- & dealt with the mouse nest! Yes, who knew mice could even get into the blower motor! How awesome is that!? More

by valihenry53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Gearhart, Mike Stinnett
May 18, 2021

Work overall was fine considering I was a walk in on a Saturday. The person who took care of me recognized me from assisting me before & knows I'm a hospital employee. I need that car working all the ti More

by NYC.2EZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A.
May 20, 2021 -

Oakes Kia responded

I just saw your email and Mike should be calling you today to confirm!

May 20, 2021 -

NYC.2EZ responded

He did. I'll have to come in on a Saturday again, but that's not Mike's fault. Because of my schedule, I'll have to sit in the waiting room again!

May 14, 2021

The service guys ALWAYS help me out. They let me know what stuff needs to be done today and what can hold off until my next service. I appreciate their kind nature and always helping me out! More

by AL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick, Jared, etc.
May 14, 2021

This place is very clean and they get the work done quickly for a good price. Word Word Word Word Word Word Word Word Word More

by Noname
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't think I worked with anyone listed, thanks service dept
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