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Oakes Kia - Service Center

North Kansas City, MO

4.6
1,343 Reviews

1,343 Reviews of Oakes Kia - Service Center

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July 06, 2021

I took my car in for an oil change and was told they would vacuum and clean the interior. Neither function was done. Other than that, the service was fine. More

by martiealexander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan McGovern
June 24, 2021

Always courteous and friendly. Clean facility. Easy to schedule and they provide reminders. Explain well any further work you may need that wasn’t originally scheduled. They let you make those decisions. More

by Texastan111680
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 30, 2021 -

Oakes Kia responded

Hello, thank you for the awesome review with our Service Department! We take great pride in our Customer Service and we sincerely appreciate your business!!!

June 18, 2021

After a oil change i notice some oil on my garage floor. I call service and they told me to come right in. They said it was residue from the filter and I have no more issues. More

by RSTEHMAN1@kc.rr.com
Recommend Dealer
Yes
Employees Worked With
Mike Stinnett or DustinSchoor
Jun 30, 2021 -

Oakes Kia responded

Thank you for letting us know your concern was resolved!!! We appreciate your business!!!

June 11, 2021

Wonderful workers at the service desk makes me feel comfy because I know I’m in good hands and knowing that their always looking out for me More

by sosajosuec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan
June 09, 2021

We purchased this car About eight months ago. We feel like we had a fair deal when we bought the car and have appreciated the complementary oil changes and filter changes. I would recommend this dealersh More

by lornadoone72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lenny Aguilar, Jose "Chavo" Chavez
June 09, 2021

They are Always efficient and very timely. They never try to service items that aren’t needed. Very honest and they are very friendly and don’t rush you! More

by dldalsing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan
June 08, 2021

I bought my Soul at that dealership when it was Jack Miller. When it became Oakes the service department was curt with me and treated me like they didn't need my business. I started driving out to Shawn More

by JUDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando was great!
June 08, 2021

Even though I came in on the wrong date, the service department was able to squeeze me in with no issues. If I buy another kia, it’ll be because of this service department. More

by JHN052092
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
June 07, 2021

Everything was great! The check in with Carlos, the service, the wait time and the check out process went seamlessly! I will always recommend Oakes Kia to friends and family! Carlos made the More

by coquina2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Amezcua
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2021

I was throwing out of line, so I had to wait a lot longer than attended, but there made it good with a coupon. I was happy with the solution, because I did not even had to ask for it. They knew they made a More

by GIDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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