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Oakes Kia - Service Center

North Kansas City, MO

4.6
1,343 Reviews

1,343 Reviews of Oakes Kia - Service Center

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July 23, 2021

Great service for recall on my 2021 Kia Soul. Everything was efficient, quick, and they communicated well. Scheduling was easy and the process was straight forward. More

by deshaver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not know his name.
July 23, 2021

Two hour wait but everything else was fine. Check in quick. Waited outside because not everyone wants to here The View spout off on politics while they wait More

by cgwright2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dont recall
July 23, 2021

I like the eficiente y of the people at the shop I’m happy with the service enjoy the visit even time thank you for always being there for my car More

by oma45widow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name but the one at the desk in service department , Buddy Siems
July 23, 2021

Because I had a 9:45 appointment and they had to order parts and I didn't get out of there until dam near 3pm,which I thought was ridiculous. If I explained the problem before I got there,because it took More

by EWHITTED25@GMAIL.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jaevyn Carson
July 23, 2021

Courteous staff, Answered all of my questions. Service was timely and I was informed of additional work that I needed without feeling pressured to agree to any additional services. More

by JARITA.LINDSEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan
July 20, 2021

Everyone was friendly and efficient and did not wait a really long time for work to be completed the rep walked me out to my car More

by BBURCHAM2298
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
July 14, 2021

Took forever to get my car in to be serviced. Called 3 weeks prior and was already past due to have my oil changed. Had to wait 3 weeks to get it serviced More

by JBOHLER63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
July 12, 2021

Place is utterly unorganized . Had a new tire put on . Was early. Got in right away. Sat for an hour and a half. Guy comes in and wonders what I am waiting on. Told him my name and car. He went to check a More

by PGRAY6670JR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Hall
July 09, 2021

Fantastic service department. Had great timely service. Got me back on the road with no worries. will definitely be back when I need anything more. Mike is good to work with. More

by itsboo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Stinnett
July 09, 2021

Oakes Kia is my favorite dealership. They take good care of my Kia Soul and keep my car running and in great shape so I can do all the things I need to do in my car. I have purchased 3 Kia Souls from this More

by c.wheeler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept
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