Oakes Kia of Olathe

Took my car in for an oil change asking them to also take vehicle for a test drive to see if they thought acceleration was normal vs skipping. They said they didn't have time, had my car an entire day, and w vehicle for a test drive to see if they thought acceleration was normal vs skipping. They said they didn't have time, had my car an entire day, and would have charged me extra for a test drive. Also, I need new tires and they didn't even take the time to mention it, discuss their pricing, etc. Definitely not like the old Olathe Kia customer service. More

Great dealership. I will definitely buy my next car from them. Great people there at Oaks Kia. I will definitely buy my next car from them. Great people there at Oaks Kia. More

I just wanted to share that I was very happy with the level of service I received from Momina Khan, Cristian Arechiga, and Bruce Reves. Each of them was professional, courteous, and went out of their way level of service I received from Momina Khan, Cristian Arechiga, and Bruce Reves. Each of them was professional, courteous, and went out of their way to make the entire process smooth and enjoyable. Please pass along my thanks to the team—they truly represent Oakes Kia well. I wouldn’t hesitate to recommend your dealership to others based on this great experience. More

Clean facility, friendly employees, and great selection of vehicles. Rodney in Service was squared away. of vehicles. Rodney in Service was squared away. More

The experience was seamless and professional. Trade in value was fair and the staff was friendly and accommodating. Trade in value was fair and the staff was friendly and accommodating. More

Everyone was pleasant and helpful. My garage door opener fell out of my purse but I didn't realize it until I got home. One of them called at the same time I got home saying he had fou My garage door opener fell out of my purse but I didn't realize it until I got home. One of them called at the same time I got home saying he had found it so I went back and picked it up. More

From the first time we came here for service, Rodney has always taken great care to communicate with us and keep us up to date on each step of our service journey. Can’t say enough about how well he represe always taken great care to communicate with us and keep us up to date on each step of our service journey. Can’t say enough about how well he represents the customer focused culture of this dealership. More

I had a very nice experience there, I was able to leave with a vehicle that I’m happy with. I also was happy with the service and follow up. I would recommend Oakes Kia. with a vehicle that I’m happy with. I also was happy with the service and follow up. I would recommend Oakes Kia. More

My only complaint is I wanted floor mats. Was told it didn't come with floor mats. Was told it didn't come with floor mats. More

Brought in a key fob that was already cut and needed to be programmed as a spare. Was told it wouldn't work because it was missing the chip but paid over $100 for them to tell me this. Ordered a new key fr be programmed as a spare. Was told it wouldn't work because it was missing the chip but paid over $100 for them to tell me this. Ordered a new key from parts department, they did the same thing and it still didn't turn the ignition. Took time off work twice to bring it in, then had to bring it in again for them to finally get it fixed. Now I don't trust that the first key was actually faulty. Took a lot of time and $500 just to get a working spare key. Absolutely ridiculous. Especially since the Kia boys showed such an easy way to bypass a key. The service man told me they would do free service for me next time, so I'm holding you to that. More