Oakbrook Toyota In Westmont

On Monday I called Oakbrook Toyota to find out if a used Hylander Hybrid was still available that I had seen on Autotrader over the weekend was still available for purchase. Abe answered and told me that it Hylander Hybrid was still available that I had seen on Autotrader over the weekend was still available for purchase. Abe answered and told me that it was and would I be interested in seeing it. I decided to to see the car. When I arrived Abe was there with a huge smile and a friendly greeting. Before we went on the test drive he showed all the features and patiently answered my questions about how a hybrid works. I closely examined the car and found it to be in excellent condition. Next came the negotiating part. Having purchased many cars in my life I was fully prepared to walk out the door if I felt I was being pressured, or being lied to, or treated unfairly. I was pleasantly surprised when the negotiations went smoothly and believe it or not was a pleasant experience because of the respectful way I was treated by Abe. When we agreed upon the price then Abe asked if I was trading in a car. Usually a sales person will ask early if you're trading and one is never sure how much you're getting for the trade in while you're negotiating. I found this to be a much fairer way to deal. A fair price I felt was agreed upon. Yesterday I picked up the car. The car was actually for my daughter who lives in Southern Illinois who brought in her car to trade since who was unable to find a used Highlander there. Everything went smooth until we got home and found it was missing a cup holder divider and we couldn't get the rear middle seat belt to lock. I called Abe who apologized and asked if I didn't mind if he could stop at my house on his way home to put in a cup holder divider and look at the seat belt. He arrived on time and quickly put in the divider and explained the correct way to use the rear seat belts. The problem was not with the car, but my incorrect connection attempts. After a few minutes of talking about the car, the demise of the Cubs, and golf Abe was on his way. Lastly tonight I got a call from Abe. He knew my daughter was driving home with the car today. He wanted to know how the car was and if she had arrived safely. Abe is more than a salesman he;s a caring person. Anyone looking for a Toyota and want to to have a great experience with a sales person. Go to Oakbrook Toyota and ask for Abe. Be sure to ask him how is golf game is. More

Our sales person's name is Doug. He is very patient and very friendly toward his customer. We are struggling for choose different vehicles and he is always there, no complain. He is also very knowledgeable very friendly toward his customer. We are struggling for choose different vehicles and he is always there, no complain. He is also very knowledgeable and include Toyota discount in our sale. Our experience is a very good one Doug. More

Great "no-hassle" sales process focusing on our needs/requirements.The pricing was very competitive for both the new vehicle and the trade-in. The dealership has a large selection of vehicles, allo needs/requirements.The pricing was very competitive for both the new vehicle and the trade-in. The dealership has a large selection of vehicles, allowing us to find our preferred color and options packages. More

I can't begin to say how pleased my wife and I were with our overall car buying experience with Oakbrook Toyota. From the moment we arrived, Keith Stadwick gave us just the right amount of attention…we wer our overall car buying experience with Oakbrook Toyota. From the moment we arrived, Keith Stadwick gave us just the right amount of attention…we were never rushed or pressured into making a decision. Keith was very accommodating with all of our requests to look at and drive multiple cars throughout the day. When we weren’t able to find the exact combination of exterior color and features that we wanted on the lot, Alex Syed (General Manager) jumped in and saved the day. Alex was able to locate and deliver the exact car my wife was looking for – his level of engagement and commitment to our satisfaction has made loyal customers of us going forward. Even the financing was a great experience - Bob Burke was very pleasant and the entire process was streamlined and efficient. In closing, I will highly recommend Oakbrook Toyota to all of my friends and family when they are in the market for a new or used car. To Alex, Keith, Bob and the entire Oakbrook Toyota team, my wife and I would like to say THANK YOU again for all your help – it was very much appreciated! More

I was recommended to this dealership by Mark Battista. I can not speak highly enough of the service and the consideration that was given to me both by the Manager, Alex, and the Salesman, Abe. Abe was the can not speak highly enough of the service and the consideration that was given to me both by the Manager, Alex, and the Salesman, Abe. Abe was the one who sat down with me and patiently explained the options of the choices I was considering. He was knowledgeable, gracious, professional, and friendly. Best of all, I did not feel any pressure in the type of salemanship he was exhibiting. I hope I can recommend people to this dealership and management and to the salesman, Abe. I was given a great fair deal on both my new car and my trade-in. I am a returning Toyota 'fan', owning this brand since the 1960s with one hiatus with a Chrysler product. I'm happy with Toyota and I am absolutely grateful for the service from Abe and Alex. I hope both of them are still around when I'm ready to purchase a car again. They will get my business! More

I had a very pleasant experience. Sam showed me different cars & answered all my questions. He took his time with me to make sure that I was satisfied with my deal. I'm very happy with my purchase and thank cars & answered all my questions. He took his time with me to make sure that I was satisfied with my deal. I'm very happy with my purchase and thankful to Sam and Cesar for taking care of me. More

My initial visit to Oak Brook Toyota was an information seeking mission. I was in the market for a new truck and was just scoping out what was currently on the market. The salesman I was dealing with was seeking mission. I was in the market for a new truck and was just scoping out what was currently on the market. The salesman I was dealing with was Doug Macias, and I explained why I was there and that I was not yet ready to discuss pricing. Doug and I took a test drive of the Tacoma, Doug asked the questions you would expect and want a sales person to ask. No pressure, Doug was fact finding just as I was. I told Doug that I was going to check out the Nissan Frontier and decide what whether I would pursue the Tacoma or the Frontier. Doug put in the good words for the Tacoma and said he would follow up with me. I left the dealership thinking, "Decent establishment, no high pressure, I like the Tacoma, knowledgeable salesman, I can work with that". Doug followed up with me in a couple days and I told him I wasn't done checking things out, and to follow up with me in 3 or 4 days. I decided I would prefer the Tacoma over the Frontier, and I subsequently got pricing on the Tacoma from other Toyota dealers. I gave Doug a call and set up a time to come in. We worked out a deal, no high pressure, no irritating silly games. A quick visit from Art, the sales manager, solidified the deal. The visit with Gary, the finance fellow, was a breeze since dealer financing was not desired. Gary made his pitch for the extended warranty, no high pressure. Decent guy, pleasant experience. Joe, the delivery guy, went over the ins and outs of the Tacoma with me. Answered my questions and made sure that I understood I should contact him if I had any further questions. I did not trade in my current vehicle, so upon purchasing the Tacoma, I had 2 vehicles to get home, and no family or friends that were immediately available to help me out. The dealership volunteered Doug to follow me the 12 miles home, and then someone picked up Doug. Bottom line, I had a dynamite deal from another dealer, but I wanted to give Doug a shot at my business because I was impressed by my initial meeting with him. My dynamite deal was not met by Oak Brook Toyota, but they got the business because they came close enough, and Doug's selling of the dealership support made the difference. More

The best car leasing experience i ever had ! Frank and alex worked hard to fit the car that i wanted into my budget, they were so proffissional ...i will buy another car next month and will surly buy i alex worked hard to fit the car that i wanted into my budget, they were so proffissional ...i will buy another car next month and will surly buy it from frank and alex ...I wish i did nt waste my time looking for cars at other dealers before i went to oakbrook toyota More

The BEST deal is when both parties are happy and that's what Tom provided me with his can do attitude and proffesionalism he brought to the table. Although it was only a used Sienna van, I was made to feel what Tom provided me with his can do attitude and proffesionalism he brought to the table. Although it was only a used Sienna van, I was made to feel like I was buying a NEW car. Tom's detail of Toyota's is refreshing. His knowledge base of cars is more than mine and I'm a mechanic working on Jet Airplanes. And his followup after the deal is second to none. You don't see that too often, someone who actually cares, even AFTER the sales done. Thanks Tom More

When I called before coming, Jada was very helpful, took my information, and had the keys to a car I was interested in ready when I arrived. She showed me several vehicles, including used versions of the ne my information, and had the keys to a car I was interested in ready when I arrived. She showed me several vehicles, including used versions of the new one I was interested in, and was informative and thorough about all of them. I felt she wanted to make sure I got the best car for my needs. She expedited the sales process, because I had a limited amount of time available. Cesar was very friendly and very professional, and worked honestly with me to come to an agreement about my trade-in and the sale price of the new Highlander I wanted. I got a good deal on a brand new car. Cesar also was very understanding of the time constraint, and made sure the process was convenient for me. When I picked up my new Highlander, Joe was very thorough in showing me how everything worked, and connected my cell phone to the car's blue tooth system. I have had a Camry for 2 years, and never connected my cell, but now I can do that one myself at home! Joe was patient with my questions, and didn't assume I knew everything from my Camry. I am glad I listened, and let him go through all the features of the Highlander. Neal was the salesperson I purchased my 2008 Camry Hybrid from, and he hung around and talked with my teenagers while I was taking care of business. EVERYONE was so pleasant and was great to work with. Everyone More