Oakbrook Toyota In Westmont

You know it didnt go well when I need to contact Toyota Central to clarify and get the agreed upon service for the vehicle (oil change and wheel rotation) based upon prior New Car sales. If I had not, the Central to clarify and get the agreed upon service for the vehicle (oil change and wheel rotation) based upon prior New Car sales. If I had not, they threatened to charge me $255 for the service - what was to be under warranty. More

This was my first purchase from a dealership and it went very well. Mitch was very informative and answered all the questions i could think of. they gave me a GREAT trade in value for my car which brought very well. Mitch was very informative and answered all the questions i could think of. they gave me a GREAT trade in value for my car which brought the price of the new car in my range. the financing was very helpful also, as i had to finance at the last minute when my bank loan failed to go through. I still got a very competitive rate (again, in my budget). Overall the experience was enjoyable, though it took about 2.5 to 3 hours to complete the transaction, maybe this is average but as i had my 4 year old with me, it was a trying time to say the least. Lastly, Mitch was very understanding when my son spilled a whole bag of popcorn on his office floor. I appreciated that. More

Overall a pleasant experience. We were impressed by the time they took to show us how to work everything in our new car. However, the entire process to purchase the car (signing the paperwork) did take a time they took to show us how to work everything in our new car. However, the entire process to purchase the car (signing the paperwork) did take a longer time than we expected. I did call with a question afterwards and they were helpful with it. More

We began our search online-sent a request for information via the Internet and were contacted the same day by Mitch via email & telephone. He was very helpful and attentive from the beginning. Mitch was extr via the Internet and were contacted the same day by Mitch via email & telephone. He was very helpful and attentive from the beginning. Mitch was extremely knowledgeable about the vehicle & Toyotas in general without being pushy and "your average car salesman". Oakbrook Toyota staff were all very pleasant and helpful. We test drove the car and did the paperwork in 2 1/2 hours which is a dealership record in my experience!! My husband & I plan to go back to Oakbrook Toyota (even though we live in Tinley Park) for our next car- highly recommended!! Thanks mitch! More

I traveled from Georgia to purchase a used vehicle, sight unseen, from Mitch Massaro at Oakbrook. The entire experience-negotiation, financing, vehicle delivery-was efficient, professional, and painless. The unseen, from Mitch Massaro at Oakbrook. The entire experience-negotiation, financing, vehicle delivery-was efficient, professional, and painless. The vehicle was better than described and the negotiated price was fair. Financing and delivery took less than an hour. I would travel again to do business with this dealership. More

Tried a four dealerships (one in downtown Chicago) and was left underwhelmed. Then found Oakbrook Toyota and left feeling good (which is what it is all about, right?). If you don't find Cesar and Frank th was left underwhelmed. Then found Oakbrook Toyota and left feeling good (which is what it is all about, right?). If you don't find Cesar and Frank the most charming, affable guys you could wish to meet in a car showroom, well... A fair deal was struck in less than 20 minutes and Joe saw to it that every detail was gone through before we drove out. The only thing these guys are ernest about is pleasant customer service. Would definitely take my business to them in the future. More

All three of the men mentioned above were great to me as I was buying my first automobile without the help of my parents. They did not try to push additional products on me like most sales people. They I was buying my first automobile without the help of my parents. They did not try to push additional products on me like most sales people. They knew I was looking for a certain price and were happy to quote me on cars in that price range. It was a good experience overall. More

Great experience. We received a great deal for the used car that we bought, and for our trade in. They even beat our bank at the financing rate, which was great because our bank was the lowest of three tha car that we bought, and for our trade in. They even beat our bank at the financing rate, which was great because our bank was the lowest of three that I checked. I didn't feel pressured at all. We worked with Zubair on a used Honda. Negotiation was fast and easy. More

We saw the car on the internet, made contact with Joe by phone. Drove 250 miles to drive the car. It was a used car (2004 AWD Matrix) with lots of miles, (135K) and sold as is. Super experience, with ve phone. Drove 250 miles to drive the car. It was a used car (2004 AWD Matrix) with lots of miles, (135K) and sold as is. Super experience, with very friendly people. We offered what was a fair price, small counter offer and we made a deal. We were in and out in about 2 hours and drove the car 250 miles back home that night. I would highly recommend Oakbrook Toyota. More

I drove over 20 vehicles in search of my new vehicle. Oakbrook Toyota was the best. The sales staff is patient, no pressure, and offer the best pricing. They offered a fair value for my trade in!! The en Oakbrook Toyota was the best. The sales staff is patient, no pressure, and offer the best pricing. They offered a fair value for my trade in!! The entire process went quick and easy. If you want a Toyota don't waste your time with other dealerships-go to Oakbrook Toyota. They truly treat you like family. More