Oakbrook Toyota In Westmont

Oakbrook toyota in Westmont has given me the best service I think ive ever had at a dealership. Sales rep Robert was very friendly and knowledgable, not aggresive and very helpful. Manager Cesar Meraz made I think ive ever had at a dealership. Sales rep Robert was very friendly and knowledgable, not aggresive and very helpful. Manager Cesar Meraz made buying my new toyota 4runner a pleasure my wife and I were amazed how pleasurable this trip to the dealer was, as far as pricing goes I feel as they were very flexible giving me what I wanted for my trade and a great price on our new vehicle. The finance manager Greg was also very helpful explaining options as far as warranty and seeing that we got the best possible rate. I have purchased toyotas in the past with great luck and success at other toyota dealers but I must say Oakbrook Toyota in westmont really stands apart from the rest. Looking for a car go see Ceaser and the crew you wont be dissapointed. More

After checking the internet and getting a quote from Mr. Karim, We went to the dealership with the intention of buying. We test drove two Highlanders, one with and one without the Navagation system. We were Karim, We went to the dealership with the intention of buying. We test drove two Highlanders, one with and one without the Navagation system. We were looking for a Highlander. What a pleasant visit right from the beginning. Dealing with Z and Mitch was guite a joy. They are both very patient and honest and fair. We worked out a fair price for a Highlander with Nav. and then I asked them for a value on my trade-in. They came back with a very fair price. I knew what my car was worth. I do a lot of research before going to dealers. We settled on a price and went from there. Mitch is so knowledgeable about everything on this car and so patient to go over everything with us. Both of these gentlemen told us to call if we have any questions or we if need help with anything. This has been a truely great experience in car buying and I would recommend both of these men and this dealership to anyone looking for honesty and fairness in buying a new (or used) car. More

I live in Michigan now, but grew up in the western suburbs. My parents have leased cars from Oakbrook Toyota several times; all via Alex Syed. I was getting a very slow response from the Ann Arbor suburbs. My parents have leased cars from Oakbrook Toyota several times; all via Alex Syed. I was getting a very slow response from the Ann Arbor Toyota dealer, despite indicating that I was very serious about leasing a 2011 Sienna LE. I contacted Alex and was able to wrap up a deal in two days. Alex had the van my wife wanted, and the experience was excellent. The car was waiting on the show room floor, and it was delivered to me by Tom Hong. Tom was very friendly and answered all my questions for another excellent experience. The formal lease paperwork was prepared by Marcin Ajdukiewicz. I thoroughly enjoyed this brief meeting - another excellent experience...3 for 3! More

A great car buying experience from the start for my wife and I when we stopped at Oakbrook Toyota. All three personnel we delt with were very professional and met our expectations. They have a great staff and I when we stopped at Oakbrook Toyota. All three personnel we delt with were very professional and met our expectations. They have a great staff and look forward to working with them in the future. Bob worked with us and Cesar ensured that he would find the make, model and color of the car with all the options we were hoping to find. Do your homework and research as much as you can before walking in to test drive the vehicle you may want. The staff at Oakbrook Toyota is more than willing to work with you and as they have demonstarted to us, they really want your business. Thanks to all for a great car and price. More

I have bought and leased over 15 different Toyota cars, SUVs, and minivans in the past twenty years for myself and relatives in the past 20 years, and based on my experience with almost all Toyota dealers SUVs, and minivans in the past twenty years for myself and relatives in the past 20 years, and based on my experience with almost all Toyota dealers in the Chicago land, Oakbrook Toyota has provided me with best price and best services. As a result, I purchased five Toyota products in the past five years from Oakbrook Toyota. This dealership treats its customers with respect and highly professional manners. They are honest and do not hassle their customers with traditional dealers tricks and time-wasting good-guy/ bad-guy games. Their ads are sincere and they always grant their advertised prices. Now days I do not bother to check other dealers and directly go to Oakbrook Toyota for all my car purchases. I would highly recommend Oakbrook Toyota to all Toyota shoppers. More

The experience of purchasing a 2011 Camry was top notch. Our salesman, Tony Cambio, has excellent people skills. It was obvious he had listened carefully to our discussion of what we were looking for. Que Our salesman, Tony Cambio, has excellent people skills. It was obvious he had listened carefully to our discussion of what we were looking for. Questions we asked were answered and the auto features were described. We felt no sales pressure that can be a negative experience. Tony was mentoring Antonio Z. who also made a very favorable impression in his willingness to be of assistance to us and his mentor. We did not make a purchase on the first visit but, we test drove a vehicle with the features we wanted and were quoted a purchase price. We felt the price we were quoted was fair and we returned to purchase the auto on the next business day. We are are very pleased with our purchase and the professionalism of the staff at Oakbrook Toyota. Joe Verlotta did a good job of orienting us to the technical features (navigation, radio, phone, etc) of the car. More

My experience in the westmont oakbrook toyota was really good. The employees there bring a sign of comfort. They start off with a smile and hand shakes. Our sale person is John Duca. He was very patient and good. The employees there bring a sign of comfort. They start off with a smile and hand shakes. Our sale person is John Duca. He was very patient and he answer your question with no hesitation along with honesty. While we were thinking, he show his opinions as well. Thank you John for your help! Cesar Meraz help us out with the price that we were struggling on. He gave us many options and also his opinion. Thank you Cesar Meraz! Your options led to many open doors for us to walk in. We are grateful for that. Greg Zay is a very knowledgeable person. He open some also listen to our opinion and open some options. He show us where to sign and that made the process quicker and easier. He explain what are the options and what he recommends on the options. Thank you for the help! Overall, if you were to buy a toyota, I would highly recommend this dealership. You won't regret on this decision. Again, you would feel really comfortable and very relax with no pressure at all. I just good deal on a car and its all thanks to Cesar, Greg,and John. I guarantee that you will have a good experience if you go to this dealership,guarantee!!! Jimmy Li Chicago,IL More

I purchased a new toyota highlander last night and it was truly my best experience in buying a car . I highly recommend the staff at Oakbrook Toyota . Joe Glorioso was our sales rep and he made the whole thi truly my best experience in buying a car . I highly recommend the staff at Oakbrook Toyota . Joe Glorioso was our sales rep and he made the whole thing easy , the manager came by not to sell but to say he welcomed our business and and made us feel comfortable . Joe Veriotta the delivery specialist explained all the cars functions and answered all our questions . I can't say enough , go see Joe ! More

My experience at Oakbrook Toyota in Westmont was very pleasurable from beginning to end. Jackie was very friendly and not "pushy" at all. She was very patient with my indecisiveness! Cesar was great. pleasurable from beginning to end. Jackie was very friendly and not "pushy" at all. She was very patient with my indecisiveness! Cesar was great. He worked with me to find a car that fit my budget without compromising features I wanted. Bob in financing was amazing. He was able to get me a finance rate that I never thought I would qualify for. Overall, the experience was wonderful. I highly recommend this dealership! More

Disappointing experience. Arrived at the dealership with a very specific model and extra that I wanted to purchase (Toyota camry with sunroof -period - no other extras) Surprise!!! The very one that I was a very specific model and extra that I wanted to purchase (Toyota camry with sunroof -period - no other extras) Surprise!!! The very one that I was looking for had JUST arrived - the salesman had to go to a different lot to get it for me it was sooooo new! He thought it was the only one that they had that met my specifications. I took it for a test drive and noticed a rattle. Told him I did not want to purchase that one. He was not sure they had any others that did not have more bells and whistles. Tried test driving some cars that were more equipped just to see if there was a rattle. He went to look for another car that met my wishes. His manager didn't think they had any others, BUT he was such a super salesman that he just happened to find another one that even the manager didn't know about. By the way, the first car with the rattle - that was just brand new, arriving straight off the truck minutes before we got there had 120 miles on it- all the others that we test drove had less than 20. I was stupid enough to think that perhaps this car salesman was not the typical type that make car buying experiences so unpleasant. I was wrong again. Some things were positive about the experience, however (I did end up buying the car he finally brought to us). I felt that the employees at the dealership worked well together as a team and it was not a high pressure experience. I felt the negotiating process was fair and smooth and that we were given good education about the features of the car.The toyota dealership was Oakbrook Toyota and the salesman was John Cheung. Certainly not an above average experience - unfortunately another typical car buying experience More