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Oakbrook Toyota In Westmont

Westmont, IL

4.4
2,140 Reviews

550 East Ogden Ave

Westmont, IL

60559

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Showing 2,140 reviews

March 25, 2013

Zubair was very patient and very helpful through my first car buying experience. Cesar always keeps in touch with me to make sure i know they are there if i have any concerns or questions. This dealership More

by gratzl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Muraz and Zubair
March 14, 2013

Had a great experience at this dealership, from the first phone contact through my purchase, and beyond. Jim Robertson was courteous, helpful and knowledgeable about the car I wanted, and the rest of the sta More

by mindymilan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Robertson
February 18, 2013

Jim Robertson did a great job. Choose him. He got me the best deal. Plus, he worked with me to get my leather/heated seats installed on a timely basis. More

by Hawkeye1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Robertson
February 17, 2013

This is our fourth Prius. It's a great car, and we tell everyone about it, even strangers who come up to us in parking lots and ask us about it. At Oakbrook Toyota of Westmont, there was never any More

by priusowner1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar, Gerry, Bob, Dominick, and I think Greg (The Finance person)., Greg Zay
February 01, 2013

Extremely pleasant experience....people I delt with were extremely courteous, not pushy, they were also very knowledgeable. I look forward to buying my next car from them....so confident that I would not ev More

by partsdude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Syed, Domenico Giannola
January 28, 2013

I would definately recommend this dealership based on the Courtesy, Respect & Professionalism I was shown. My overall experience with this dealership was a pleasant and festive at the same time. I am very More

by namabile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Meraz & Jim Novak
January 26, 2013

this dealership is easy to work with.They are professional and understand their product. They also understand the used car market which helps them give you a fair price for your trade in.They are More

by Ed Partyka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cezar Meraz and Jim Novak
January 21, 2013

I recently bought a used car from this dealership and paid in full in cash. It was a very good deal and I was happy with it until less than 2 days later the transmission completely broke down. I called More

by CarlyeOwens
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Carlye Owens
Mar 09, 2013 -

Oakbrook Toyota In Westmont responded

Good Morning Carlye Owens, Thank you for taking the time to share your comments and feelings about our dealership on DealerRater.com. Even though your comments did not shine a positive light on our dealership, it is helpful to us in finding out where some of oue weaknesses lie; whether in our personnel or our process. My name is Cesar Meraz and I'm the Sales Manager at Oakbrook Toyota, I apologize for your experience and I appreciate your feed back, It will guide me on what needs my attention and what needs fixing. I do not want anyone leaving our dealership unsatisfied. Please you may contact me anytime to voice any additioinal concerns. I look forward to hearing from you. Thank You. Cesar Meraz Sales Manager c.meraz@rohrman.com Oakbrook Toyota 550 E. Ogden Ave. Westmont Il 60559 630-789-9600 www.oakbrooktoyota.com

January 08, 2013

We bought our RAV4 from Oakbrook Toyota in 2010. I normally hate buying cars, but this was a different experience. This was no hassle and very much about answering our questions. None of the "hard s More

by ewhitley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vik Patel, Zia Hanna
January 05, 2013

We would definitely recommend Oak brook Toyota to family and friends. Cesar Meraz and Steve Deason worked together to give us the best deal and best SUV that met our needs. They were very professional, know More

by jaydel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Meraz
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