Oakbrook Toyota In Westmont
Westmont, IL
Filter Reviews by Keyword
By Type
Showing 2,140 reviews
Quick and easy After looking on line at several Toyota dealers, we chose Oak Brook Toyota. We knew what we wanted and our experience was quick and easy. After looking on line at several Toyota dealers, we chose Oak Brook Toyota. We knew what we wanted and our experience was quick and easy. More
Another Great Experience We have recently made our third purchase with Oakbrook Toyota and continue to have a great experience with this team. Not only are we thrilled with ou We have recently made our third purchase with Oakbrook Toyota and continue to have a great experience with this team. Not only are we thrilled with our 2014 Rav 4, but more specifically, enjoy working with Doug and Alex. We don't even consider another dealership or sales team. More
VERY satisfied !!!! We continue to be extremely happy with our new car purchase. Zubair, George & Joe (and everyone) have treated us like family over the past 14 years. We continue to be extremely happy with our new car purchase. Zubair, George & Joe (and everyone) have treated us like family over the past 14 years. We would not go to any other dealership! More
good experience I bought a used Toyota Camry one week ago and it was a good deal. The price is reasonable and the car is in a good shape. Doug is very friendly and re I bought a used Toyota Camry one week ago and it was a good deal. The price is reasonable and the car is in a good shape. Doug is very friendly and really cares about his customers. I highly recommend Oakbrook Toyota. More
Doug Macias is the best This place was amazing. They gave me the price I wanted and gave me agreat price on my trade in. Doug worked hard to make me happy and knew so much a This place was amazing. They gave me the price I wanted and gave me agreat price on my trade in. Doug worked hard to make me happy and knew so much about all the vehicles. I bought a 2014 Prius and love it so far More
"Great customer service" Last week we visited Oakbrook Toyota, looking for a used car-undecided what model to go with. Billy Torain was the first person who greeted us at the Last week we visited Oakbrook Toyota, looking for a used car-undecided what model to go with. Billy Torain was the first person who greeted us at the parking lot-frankly, we couldn't ask for the better salesperson over there. He is a new, great asset to Oakbrook Toyota. Billy's outstanding customer service, knowledge, friendly and simply human approach to us,helped to go through car buying process very simple and pleasent.Thanks to great effort of Steve Niechcielski-finance manager, we were able to buy Chevy Equinox (had bad and complicated credit history). It was a great pleasure to meet and deal with Billy T.Would definitely recommend to everybody. More
Very friendly and excellent service I would really recommended this very special place to buy a car, All my questions were answered , treated very nicely, professional and patience . Mr I would really recommended this very special place to buy a car, All my questions were answered , treated very nicely, professional and patience . Mr D, Macias explained to me everything what I needed to know with smile and knowledge. More
Great buying experience I had a very pleasant experience at Oakbrook Toyota. This was my first time buying a new car and was treated with excellent customer service and care. I had a very pleasant experience at Oakbrook Toyota. This was my first time buying a new car and was treated with excellent customer service and care. Phil Brackmann was very professional, knowledgeable and understanding while helping me through the purchase process. I would highly recommend this dealership to anyone who is purchasing their very first car. More
Exceptional service My parents bought a Corolla at this dealership about 10 years ago and the experience left such an impression on them that when they were in the market My parents bought a Corolla at this dealership about 10 years ago and the experience left such an impression on them that when they were in the market for a new car this year, they decided to return to this dealership. I was a lot more skeptical - I wanted to try other dealerships in the area who provided lower pricing that I found on cars.com, etc. Well, we decided to compromise and go to both options, to humor both my mother and myself. From the moment we entered Oak Brook Toyota, I have to say every single person we interacted with was so friendly, and not Ina purely saccharine/car sales kind of way. Several of the service people we ran into actually knew my mother by name, and that kind of touch is rare in this day and age - and definitely one of those unquantifiable value adds that especially make a difference for anyone, but especially people my mother's generation. My husband and I are Subaru people, and I can tell you our dealership would never be able to point us out in a crowd! Anyway, the initial visit was great, no hard selling, and thorough follow up the next day. We went to another dealership in the area that prided themselves on giving the lowest price around, pretty much matching the invoice price/dealer cost. Due to financial concerns, despite Oak Brook Toyota's service, I was kind of pushing my parents to go with the cheaper option, since they are close to retirement years. My mother vocalized these concerns to Oak Brook Toyota during heir follow up call, and they worked with us to come to a price in line with what we wanted! They even went out of their way to correct an add-on service that we had mistakenly agreed to, because they didn't want us stuck with something we didn't want. My Subaru dealership would have told us too bad if there same thing had happened. Really a wonderful experience and place - when we are in the market for a new car, I know where we are heading! More
Excellent sales service We just purchased a Toyota Hilghlander from this dealership. After visiting several dealers in the area, this one was truly outstanding. Our sales a We just purchased a Toyota Hilghlander from this dealership. After visiting several dealers in the area, this one was truly outstanding. Our sales associate, Doug, was extremely knowledgable and supportive through the process. I highly recommend this dealership and would certainly return in the future. More