Oakbrook Toyota In Westmont

Outstanding! I purchased a used car for my daughter and when I had some problems they were handled way beyond my expectation!. Mike Putnam and Kurt Holtzinger wer I purchased a used car for my daughter and when I had some problems they were handled way beyond my expectation!. Mike Putnam and Kurt Holtzinger were so helpful and made a stressful situation less difficult. The entire staff was very friendly and warm from the minute you walk in the door. I would definitely recommend this dealership to all my family and friends. Kathy Bishop More

Great experience! For first time car buyers, anxiety is an understatement. Too many questions. ALL of which (and more) were addressed by Doug Macias. His input was much For first time car buyers, anxiety is an understatement. Too many questions. ALL of which (and more) were addressed by Doug Macias. His input was much appreciated. Steve N was ever so patient in explaining everything to us. Will definitely recommend that family & friends should head out to Oakbrook Toyota in Westmont for their next car purchase! More

The Staff Here Wrote The Book On Amazingly Stellar Customer From the time I entered property staff outside and inside greeted me cordially and invitingly. Didn't wait more than a minute before Salesman Doug Mac From the time I entered property staff outside and inside greeted me cordially and invitingly. Didn't wait more than a minute before Salesman Doug Macias took me to office and we got to my Honda Odyessy I wanted to buy, Doug worked with uplifting attitude and kept me positive because I don't have great credit or not enough of it and the bank wanted more money down which I didn't have, Doug is Amazing and reassured me that u will get it, and what do you know I was approved, Doug has quite the people skills without being pushy love that about him. Other Great Thanks to Steve the finance manger he totally rocks too, very friendly, quick and proficient, answered all my questions thoroughly at what they do, no one there ever came off like they were bored or discontented with their job of helping customers. And Special thx s to Kayla Segura for getting the ball rolling, soon as I called to confirm apt. my Honda was being pulled up to front for test drive Nice...I Know where I m buying my next van THANK YOU SO MUCH MAKING THIS STELLAR CUSTOMER SERVICE EXPERIENCE U ALL ROCK SUPERSTARS. More

Trading and Buying for a new car I recently bought a 2015 RAV4 XLE AWD trading my 2010 Camry. This trade was made possible with Alex Syed and Doug Macias giving me the best deal for I recently bought a 2015 RAV4 XLE AWD trading my 2010 Camry. This trade was made possible with Alex Syed and Doug Macias giving me the best deal for both cars. My wife and I would like to commend too the rest of the people who made our short visit in the dealership worth while like Greg in the finance and Joe in the Toyota-Entune department. Thank you all and hope to see you again for another deal. Three cheers to Oakbrook Toyota. More

AWESOME SERVICE AS USUAL! DEAR MR. ROHRMAN YOU HAVE QUITE AN OUTSTANDING STAFF WORKING FOR YOU AT OAKBROOK TOYOTA. I HAVE BEEN DOING BUSINESS WITH THEM SINCE 2006. I HAVE PU DEAR MR. ROHRMAN YOU HAVE QUITE AN OUTSTANDING STAFF WORKING FOR YOU AT OAKBROOK TOYOTA. I HAVE BEEN DOING BUSINESS WITH THEM SINCE 2006. I HAVE PURCHASED SEVEN CARS NEW AND USED SO FAR AND THE LATEST ON 10/28/2015. FROM MAHER BELKAID WHO HELPED ME WITH THE TEST DRIVE AND SALE STRAIGHT TO ALEX SYED WHO NEVER LETS ME DOWN WHEN IT COMES TO A GREAT PRICE TO SECURE THE DEAL. I WALKED OUT ONCE AGAIN WITH A SMILE ON MY FACE. ALSO GREG ZAY HIT THE MARK ON FINANCING THE DEAL FOR ME SO IT WAS AFFORDABLE AS WELL. ONE MORE THING BEFORE I FORGET KUTO'S TO VIC AND THE SERVICE TEAM DOWN STAIRS WHO ALWAYS TAKE CARE OF OUR NEEDS. KEEP IT UP! SINCERELY, TOM DEWEY More

Oakbrook Toyota, Westmont, IL is outstanding in every way. The whole Oakbrook team is excellent. We bought our 2015 HIghlander from Syed Mustafa who did an excellent job for both the dealership and for us as The whole Oakbrook team is excellent. We bought our 2015 HIghlander from Syed Mustafa who did an excellent job for both the dealership and for us as customers. Syed's total focus seemed to be to put us in the vehicle we wanted and that met our requirements. I have a particular problem with seat bolsters. Most cut the circulation off in my left leg. We advised Syed of that problem and the other parameters we wanted in a new vehicle. He said he had two that would work and either would have. We liked the Highlander best but wanted white. The sales team went to work and located a white one with everything we wanted. They have an electronics expert who trains you on all the electrical systems. Have owned the new Highlander for over three weeks and like more every day. Syed has checked back with me several times to be sure all is going well with the new car. Along with Syed all of the personnel at Oakbrood that we dealt with were outstanding. I will be back and will recommend this dealership to others. Bill Price More

Impressed with Oakbrook Toyota Tina had done a superb job of responding to our internet inquiry and setting up our appt. We felt comfortable the minute we walked in and were greeted Tina had done a superb job of responding to our internet inquiry and setting up our appt. We felt comfortable the minute we walked in and were greeted by the manager who called Doug to bring out the car we were interested in. Doug Macias was patient, knowledgeable, conscientious, thorough, and a very nice man! We were very nervous about buying a new car, and he made the entire experience very comfortable for us. More

Patient and Reasonable My sales associate was Syed Mustafa. Although this was my second used vehicle purchased from Oakbrook Toyota, this was the first time I had dealt wit My sales associate was Syed Mustafa. Although this was my second used vehicle purchased from Oakbrook Toyota, this was the first time I had dealt with him. He knew his inventory and took me right to the car I was looking for, a moderate-mileage-clean-larger Cadillac. It has been my personal experience that driving in a newer Cadillac felt like riding in a cramped space capsule. I have nothing against Toyotas, but I did not test drive any Toyotas or other used cars because of my personal bias for Cadillac. When I had a question about the condition, he immediately arranged for the car to be taken to service and put up on a rack, where a service representative took a light under the car and he pointed out to me where there was an not-unexpected-consistent-with-age oil leak in the valve covers (not a deal breaker) which was immediately cleaned up. After that, he arranged for me to take it to my usual mechanic to test drive and inspect. When other items were discovered (also not deal breakers), because they were not expert in Cadillac repairs, the price of the vehicle was reduced for a fair accommodation. Personally, Mustafa (he prefers to go by his last name) was polite, candid, patient and in no way aggressive, in his dealings with me as I vacillated in my decision. I would recommend that Oakbrook Toyota be considered for any car purchase - ask for Mustafa. More

Douglas Macias - IS THE BEST He carefully listened to all my needs, and helped me make the best decision in selecting a car. He also did everything in his power to help with th He carefully listened to all my needs, and helped me make the best decision in selecting a car. He also did everything in his power to help with the purchase (pricing, negotiation, etc.) Before going to Oakbrook Toyota, I shopped around other Toyota dealerships, however the service and help I received from Doug made me purchase the vehicle there. I am very happy with my purchase and when the time will come to buy another car, I will definitely be looking for Doug. Once again, Douglas Macias IS THE BEST! THANK YOU DOUG! More