Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Oakbrook Toyota In Westmont
Westmont, IL
2,140 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,140 reviews
June 20, 2016
Oakbrook Toyota In Westmont - Superb Customer Service! I had the best experience ever purchasing a new car from Oakbrook Toyota in Westmont. Cesar Meraz/Manager and Maher Belkaid/Sales Associate provided I had the best experience ever purchasing a new car from Oakbrook Toyota in Westmont. Cesar Meraz/Manager and Maher Belkaid/Sales Associate provided the best customer service experience ever. They are knowledgeable, experienced and knew exactly what I was looking for. Super friendly dealership, I would definitely recommend to anyone looking to purchase a new vehicle. I purchased the 2016 Toyota Corolla S Plus and couldn't be happier. I am so happy with my new vehicle and wanted to say "Thank you!" for your outstanding service. LB More
by LB
Employees Worked With
Cesar Meraz, Maher Belkaid
June 09, 2016
Outstanding Customer Service Cesar Meraz, thoughtful and logical sales approach convinced my wife and I to become proud owners of a new 2016 Camry XLE. Cesar is an invaluable a Cesar Meraz, thoughtful and logical sales approach convinced my wife and I to become proud owners of a new 2016 Camry XLE. Cesar is an invaluable asset to OakBrook Toyota. Because of his sales experience and knowledge we finalized the deal, and this is our fourth car that we purchased from Oakbrook Toyota, and we will not hesitate to go back, when in need of another car. Thank you Cesar for your assistance in the purchase of our new car. More
by car_purchase
Employees Worked With
Cesar Meraz
June 01, 2016
Great Experience! We recently purchased a 4runner from Oakbrook Toyota and had a wonderful experience. It started with Amonce our sales rep, then Cesar the sales manag We recently purchased a 4runner from Oakbrook Toyota and had a wonderful experience. It started with Amonce our sales rep, then Cesar the sales manager to financing and ended with a gentleman that took us through every option on the vehicle prior to leaving with our new car. They provided us with all the information necessary to make an informed decision and not once did my wife or I feel pressured to buy. More
by Tom B
Employees Worked With
Amonce, Cesar Meraz
May 29, 2016
A dealer with great customer service in mind I love Oakbrook Toyota especially their salesman, Doug Macias, whose utmost concern is his customer's satisfaction. I left the dealership very satisfi I love Oakbrook Toyota especially their salesman, Doug Macias, whose utmost concern is his customer's satisfaction. I left the dealership very satisfied and happy that they offered me what I truly wanted...to have a new car at a good price. More
by Ernest Gupana
Employees Worked With
Doug Macias
May 22, 2016
Rav4 2016 Purchase I had wanted to own a Rav4 Toyota ever since and Doug helped and did his best that I realize that dream. He is the best in customer service and I'm I had wanted to own a Rav4 Toyota ever since and Doug helped and did his best that I realize that dream. He is the best in customer service and I'm forever grateful to him. Amelia P. Zara More
by pidang
Employees Worked With
Doug Macias
May 19, 2016
FIRST TIME THEIR JUST LOOKING AROUND AM ONCE SALES MAN WAS EXCELLENT . HELPED ME FIND THE PERFECT CAR. MY WIFE WAS VERY HAPPY WITH IT THANK YOU AM ONCE & CESAR & GEORGE. AM ONCE SALES MAN WAS EXCELLENT . HELPED ME FIND THE PERFECT CAR. MY WIFE WAS VERY HAPPY WITH IT THANK YOU AM ONCE & CESAR & GEORGE. More
by ABUYAHIA
Employees Worked With
AMONCE DRONETTE , Cesar Meraz, George Wolkotte
May 16, 2016
Pushy and predatory When you keep in mind that a dealer's object is to sell cars, you won't be surprised that they do not focus on what is best for the customer. The sal When you keep in mind that a dealer's object is to sell cars, you won't be surprised that they do not focus on what is best for the customer. The salesmen congregate at the entrance like vultures, waiting to pounce on an unsuspecting customer. They pushed me into a car that cost more and had fewer features than the car I made an appointment to see. Many promises, none of them delivered. More
by driver5
Employees Worked With
Mo Afzal
May 06, 2016
Excellence and quality Syed mustafa was friendly, helpful, and gave us a car at a reasonable price. Overall he provided us with excellent service, we were highly satisfied . Syed mustafa was friendly, helpful, and gave us a car at a reasonable price. Overall he provided us with excellent service, we were highly satisfied . More
by Syed123
Employees Worked With
Syed Mustafa
May 04, 2016
attentive, gentlemanly salesperson Wife and I did NOT intend to purchase an auto our first time shopping. I bought a car last 13 years ago, and she about 5. We both have Toyotas, whic Wife and I did NOT intend to purchase an auto our first time shopping. I bought a car last 13 years ago, and she about 5. We both have Toyotas, which have been carefree to drive. Our salesperson was standing out in the rain to welcome us. He listened to our needs and took great pains to find two pre-driven autos on hand. One required repainting from a door having been keyed. The other (each a Prius) was on hand. We took a test drive, and our salesperson showed us the auto's features. When we thought we might shop around elsewhere, our salesperson Mo pulled up similar models at dealerships in a 50-mile area. We decided that we had a nice certified auto. We ended up buying. If we could have future salespersons all similar to Mo,. we know we will have been well-served. More
by forinfoman44
Employees Worked With
Mo Afzal
May 02, 2016
My Car Buying Experience I went into a dealership near my home in Countryside IL and the sales person that met with me when I arrived made me feel like I was wasting his time. I went into a dealership near my home in Countryside IL and the sales person that met with me when I arrived made me feel like I was wasting his time. He even mentioned that people don't walk into dealerships and buy cars they search on line. So I took his advice and found a van I was interested in on line and that took me to Oakbrook Toyota. My sales consultant was Syed Mustafa and he was wonderful. Very polite, informative and he immediately put me at ease. I wanted the van when I did a test ride but I hadn't received the ok from my insurance company that my car was totaled. Mustafa spoke with Cesar Meraz the sales manager and agreed to hold the van until the next day. My car ended up being totaled and I came back and purchased the van the following day. Every person that I spoke with at the dealership was so professional and went out of there way to answer all my questions. I had my 6 year old granddaughter with me when I came to pick up the van and she wasn't in Mr. Mustafa's office for 3 minutes and she had a bottled water, popcorn and a huge balloon which put a huge smile on her face and mine. I then ran into an old friend Joe Perry as he was leaving for the day. He made sure that I was well taken care of and he was still checking on me 45 minutes later, so much for going home! I would recommend your dealership to my friends and the next time I am in the market I will be back. More
by Satisified Customer
Employees Worked With
Joe Perry, , Cesar Meraz, Syed Mustafa, Kurt Holzinger
