Oakbrook Toyota In Westmont
Westmont, IL
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Exceeded all of our expectations!! We went in to oakbrook Toyota not planning to walk with a new vehicle, and we left with a 2016 Toyota Tundra 1794 edition. Cesar Meraz went above and We went in to oakbrook Toyota not planning to walk with a new vehicle, and we left with a 2016 Toyota Tundra 1794 edition. Cesar Meraz went above and beyond to give us the best price and his service. More
No Haggle Purchase Recently purchased vehicle, overall experience was good. They honored their online quote while other dealers did not. They had good selection of cars Recently purchased vehicle, overall experience was good. They honored their online quote while other dealers did not. They had good selection of cars to choose from. And they are negotiable and fair. Manager and salesman were knowledgeable and worked with me to help fit my need for vehicle I was purchasing. This dealer is highly recommended over others in this area. More
Friendily Service Rayan really helped me find car with right budget for me. He showed considerations of situtions. Did his best to work things out between me and managm Rayan really helped me find car with right budget for me. He showed considerations of situtions. Did his best to work things out between me and managment. Thank You so much. More
Fantastic options and Amazing deals I dealt with Syed Mustafa and over a period of one month bought 2 cars. it has been an amazing experience. This dealership has got some amazing optio I dealt with Syed Mustafa and over a period of one month bought 2 cars. it has been an amazing experience. This dealership has got some amazing options in certified and used cars and they are willing to listen to customer. they don't always throw unnecessary warranty and other such information at you and if by chance somebody does they are willing to take it back. it makes a difference if a salesperson is interested in providing u a right vehicle for your need. if a salesperson says take another car as it suits your needs more even though the cost and his commission gets lower it shows integrity to me. I would highly recommends Mustafa and you can count on him to get a good deal. Also Phil knows how to get the finance work done in short time to make u get in your car in quickest time. More
Great experience. Bought a car from Bill Hallom and mgr Cesar Meraz.Came back the next day and bought another car from Bill Hallom and mgr. Joseph Perry. In my 50 plus Bought a car from Bill Hallom and mgr Cesar Meraz.Came back the next day and bought another car from Bill Hallom and mgr. Joseph Perry. In my 50 plus years of buying cars, this was the first time that I actually had a pleasant, stress free experience when buying a car.Kurt and Joe Verlotta. were also very helpful after the sale. My sister-in-law went there the next week and bought a car from the same guys. These guys are the dream team in auto sales. I would recommend anyone to go there while they are still working. More
Professional Although the negotiation was a little difficult at times, we were always treated professionally and with great respect. Mo Afzal always kept the line Although the negotiation was a little difficult at times, we were always treated professionally and with great respect. Mo Afzal always kept the line of communication open so we felt like they really were interested in our satisfaction. We would have no problem going back to this dealership and would work with Mo anytime. Phil Darche was the fastest finance person we ever worked with, and on of the more pleasant. That did not mean that he took shortcuts, he thoroughly explained all of our options and let us make the decisions we were comfortable with. More
Very easy going! Purchasing experience was free of pressure We purchased a Prius c four October 1, 2016. Everyone from start to finish handled themselves in a professional manner. We will go back in the future We purchased a Prius c four October 1, 2016. Everyone from start to finish handled themselves in a professional manner. We will go back in the future for another purchase. More
Average or less Mo Afzal was indifferent and did not express concern or regard for me as a customer. Left me sitting alone in a cubicle for about 20 minutes. Afte Mo Afzal was indifferent and did not express concern or regard for me as a customer. Left me sitting alone in a cubicle for about 20 minutes. After purchasing elsewhere the follow up calls from Oakbrook Toyota were invasive, asking about saleman's service, their own pricing, where and what I bought. Jeez, all they had to do was treat me with respect and offer me the best price. More
Buying a car from here was painless! We were looking to trade a small SUV for a larger SUV. So we started to do some research. Oakbrook Toyota had what we were looking for so we took a We were looking to trade a small SUV for a larger SUV. So we started to do some research. Oakbrook Toyota had what we were looking for so we took a ride out there. We were greeted by Mo Afzal who was very knowledgeable about the inventory and the type of vehicle we were looking for. What we liked most about Mo is that he did not pressure us in to anything. Making a car purchase is a process and he was there to guide us through the process and answer our questions. We did not get multiple phone calls during the week asking us if we had made a decision. He respected our need to take our time to make a decision. More
Great! When I walked in I asked for Elyza. Elyza directed to me a saleswoman by the name of Sam. Sam was patient with me and inquired about what I was lookin When I walked in I asked for Elyza. Elyza directed to me a saleswoman by the name of Sam. Sam was patient with me and inquired about what I was looking for and what I absolutely had to have in my vehicle and what I could do without. We test drove 3 vehicles, which were all of the ones I had interest in. Once I made a decision Sam went and got Phil. Phil came in and began to run numbers after we spoke about what I wanted my price to look like. Upon his return he had an awesome deal for me with a great trade-in price, interest rate and payment and I was very pleased. I was able to walk out with a 2016 Camry that only had 103 miles on it and I was able to get the things that were most important to me. Kurt discussed how I would use my remote starter and explained in great detail. Zubir will be responsible for the install of my leather seats, I'm sure he will do a fantastic job. The last person I spoke with was Joe, he showed me how to use all the great features in my new Camry. At least I thought Joe would be the last person. I realized the next day that once I left I forgot to retrieve my things out of the glove box of the old vehicle. I called back and spoke with Cesar. When I arrived to pick them up, he placed them in a nice box for me. I appreciate the wonderful customer service I received at Oakbrook Toyota. I will definitely refer my friends and family to this dealership in the future. You guys do an amazing job! Keep up the good work and thank you again! More