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Oakbrook Toyota In Westmont

Westmont, IL

Overview
Employees
Reviews
Vehicles
4.3
2,166 Reviews
Oakbrook Toyota is part of the Bob Rohrman Auto Group and that is more than just a name hanging on our building. It really means something. It means that we will always treat each customer like the most important person in our facility, and that is because you are the most important person in our facility. Without you we would not have so many dealerships in our network and we wouldn’t have a history that extends back over 40 years. Our staff is not here to sell you cars, we are here to build a relationship with you, and if we can assist you in your car buying or servicing process, then that is all the better. We do not throw sales pitches at you, because we know what a sales pitch is. A sales pitch is an attempt to sell somebody something that they didn’t want for a price that they were unprepared to pay. Oakbrook Toyota wants to get you exactly what you want in the West Chicago area. We don’t mind hearing the word no, because we know that it just brings us one step closer to finding the vehicle that you will say yes to. The members of our sales staff quickly build relationships with our customers, because customer relationships are very important to us. We do not care if we sell you a car now or a year from now. We want to be there to help you in your automotive journey, and we want you to take that journey on your terms.
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550 East Ogden Ave

Westmont, IL

60559

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Showing 2,166 reviews

May 11, 2026

Excellent! ! We had an amazing, seamless experience with Erik Thames and staff. Erik is a wonderful salesperson. He was knowledgeable, patient, and kind. I highl More

by NancyL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Thames
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May 12, 2026 -

Oakbrook Toyota In Westmont responded

It’s great to know your purchase of a used Toyota was seamless and that our team provided knowledgeable, patient, and kind service. Thank you for recommending us. We look forward to assisting you again.

May 11, 2026

I had an amazing experience buying my car thanks to the incredible help from my salesman, Erik Thames. He was friendly, patient, and genuinely cared about making sure all my needs were met. Erik answered a More

by Anthony L
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erik Thames
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May 11, 2026 -

Oakbrook Toyota In Westmont responded

Your feedback made our day. Thank you for the five-star review and recommendation. We’re thrilled our team provided a friendly, patient, and pressure-free experience while you drove home your Toyota Tacoma.

May 01, 2026

Excellent service and attention. Takes great care of repeat customers. My preferred dealership. My family has purchased 6 cars from Toyota. All experiences were positive. More

by sam.cremin
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Syed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonid Sayenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2026 -

Oakbrook Toyota In Westmont responded

Thank you for trusting us with your family’s Toyota purchases, including the Avalon Hybrid. We’re delighted you’ve enjoyed consistently positive experiences and appreciate being your preferred Toyota destination. We look forward to assisting you again.

March 18, 2026

I would like to thank Alber Youssef for being a professional, knowledgeable, not pushy, patient salesperson to us during our purchase of a used 2026 Corolla LE. Alber ordered an all weather mats f More

by Hdojoles
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alber Youssef
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Mar 19, 2026 -

Oakbrook Toyota In Westmont responded

It’s a pleasure to hear that our team provided a professional and patient buying experience for your used 2026 Corolla LE. We’re happy we could arrange the complimentary all-weather mats for your new Corolla. Thank you for your trust and enjoy the drive!

January 16, 2026

Was a great dealership and they had great customer service. Would recommend to others to go to. More

by dhruv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Afzal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2026 -

Oakbrook Toyota In Westmont responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Oakbrook Toyota In Westmont are glad to have you as a customer.

January 16, 2026

I am very pleased with the purchase of Toyota Tundra. Very professional service, professionalism, I recommend it to everyone who is looking for a car. More

by wzysko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Afzal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elyza Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2026 -

Oakbrook Toyota In Westmont responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 16, 2026

I would recommend them to learn more about out of state DMV laws and regulations. More

by RSMACHO_PR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Elyza Garcia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Joelson Maldonado
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2026 -

Oakbrook Toyota In Westmont responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

January 16, 2026

If I could leave zero stars, I would. Our car buying experience was horrible. The finance staff was dishonest, rude and unprofessional. When brought to the attention of the general manage More

by follsfam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eddie Acosta
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2026 -

Oakbrook Toyota In Westmont responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

January 16, 2026

The dealership and the staff was very pleasant, informative and very attentive. Great service. Thank you. More

by maridan1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alber Youssef
Report | Print
Jan 16, 2026 -

Oakbrook Toyota In Westmont responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oakbrook Toyota In Westmont. We look forward to having you as one of our valued customers for many more years to come!

January 13, 2026

I have been trying to get in contact with Maher, but he voicemail is full and my email has not been answered. I got my car 2 weeks ago and was told I would get another key fob and a detailing because there More

by JAKE.KOLAKOWSKI
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Maher Belkaid
1.0
This rating includes all reviews, with more weight given to recent reviews.
Donroy Quilop
2.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sears
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2026 -

Oakbrook Toyota In Westmont responded

Thank you, Jake, for bringing this to our attention. Our goal is to ensure that every visitor to the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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