Oak Ridge Nissan
Oak Ridge, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 8:00 AM
Wednesday 9:00 AM - 8:00 AM
Thursday 9:00 AM - 8:00 AM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 12:30 PM - 5:30 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Frame Damanged Cars I had a very bad experience with Oak Ridge Nissan. They are liars and they will cheat you! I bought an Infiniti G36 and the vehicle history report the I had a very bad experience with Oak Ridge Nissan. They are liars and they will cheat you! I bought an Infiniti G36 and the vehicle history report they gave me said the car had never been in an accident and the title was clean. I had many problems out of this car and I went to another dealer to try and trade it. I was informed that this car had frame damage and they could only give me half price of what I actually paid for the car. I went to several other dealers in my area trying to trade the Infiniti, but they all told me the car had frame damage and they could only give me a fraction of what the car was worth. I was furious and I went back to Oak Ridge Nissan to try and solve this problem. They were no help. They denied selling me a car with frame damage and said all they could do was trade me into another car. I agreed to do this, so I traded the Infiniti for a Nissan Pathfinder. Again, I had the same trouble with the Pathfinder. I had many problems with it and tried to trade it. It also had frame damage. I would absolutely NOT recommend Oak Ridge Nissan. Late one night I was in Oak Ridge and was passing by the Nissan place. I saw a truck there unloading many wrecked cars to the Nissan dealership. They are a dirty dealership and they are the worst car dealer I have ever been to! They do not care about their customers. They only care about stealing your money! Please do NOT go there! I have heard of other people in my area having the same problem with this dealer and have also purchased frame damaged cars. More
Awesome experience at the dealership! We received exceptional service from R D Wilson, Jared, and the rest of the people we spoke with at the dealership. I will recommend them! We received exceptional service from R D Wilson, Jared, and the rest of the people we spoke with at the dealership. I will recommend them! More
Wonderful service, ovrerly helpful. Rondel Wilson was the best sales person i have ever delt with. We made it clear that we were from out of town and just wanted some information right from the start. Even k best sales person i have ever delt with. We made it clear that we were from out of town and just wanted some information right from the start. Even knowing he would not make a dime from us he spent over an hour answering our questions and showing us around. If we did not actually live 5 hours away i would purchase with him for sure. More
Best car buying experience at a car lot that I've ever had! Normally despise car dealers just because of their pushy schemes and they never give acceptable amount for trade in. The guys at Oak Ridge ever had! Normally despise car dealers just because of their pushy schemes and they never give acceptable amount for trade in. The guys at Oak Ridge Nissan went out of their way to make us feel welcome. They gave my kids balloons and even fed them ChickfilA! Highly recommend them if your in the market to buy new or used! More
This is the third car I have ;purchased from Scott. Followed him from another dealership. Quick, easy and excellent help. Explains things in terms I can understand. I am treated with so much respect. Followed him from another dealership. Quick, easy and excellent help. Explains things in terms I can understand. I am treated with so much respect. I made the mistake of of talking with another well known dealership prior to coming back to nissan. They treated me, an older single woman like I didn't know or understand anything. Not here! More
Josh Jackson provided a fair price for a new car, and kept his promises regarding out-the-door pricing. We had visited other dealerships in the area, and were prepared to buy from them...but they both c kept his promises regarding out-the-door pricing. We had visited other dealerships in the area, and were prepared to buy from them...but they both changed the price at the last minute. Josh Jackson and Oak Ridge Nissan were truthful, never changed their price with strange add-ons, and even made sure our vehicle had the necessary add on (leather) that we needed. Josh was excellent to work with, and Oak Ridge Nissan provided great, prompt customer service. We will definitely consider buying another Nissan from them in the future. More
Shady. Adding on hidden fees. Internet prices are not real or honored. They didn't want to give us a breakdown of loan amounts and that's because they were adding in money they didn't want us to know abo real or honored. They didn't want to give us a breakdown of loan amounts and that's because they were adding in money they didn't want us to know about! More
I needed to by a car so I went in and the sales guy sold me a car 7/25/13. he told me that if I signed this paper and the bank came through that I was agreeing to by the car. I signed the paper and then sta me a car 7/25/13. he told me that if I signed this paper and the bank came through that I was agreeing to by the car. I signed the paper and then started waiting. after I had waited for about 45 minutes I needed to get a few things done for the evening and asked if I could go get the things done and if the bank came through come back and pick up the car in the next few days. they said sure. I went home and on the way home I received the call that the bank had approved. I set a time on Sat 7/27/13. morning to come in and sign the papers and get the car. I wound up being able to come in on Friday afternoon 7/26/13. I called ahead at about 2:30 pm. the salesman that I had spoken with said that it would be fine if I came by. When I had traveled the 45 minutes to sign the papers and by my car. I got there and the agent I had spoke with told me that the car I had agreed to buy the night before had been sold but that there was a very nice substitute that I would still qualify for. I then went ahead and looked at the car and test drove it. but when I got back inside the price was a lot higher the deal I had worked out the day before was 250/month and no payments till 2014 as well as no money down. the price of the car that was now available was 315 + 500 down and only 90 days till the first payment. The whole thing was fishy then when they took my debit card to show I was serious in my offer that since they sold the car out from under me and then did not tell me and I had driven all that way the least they could do is to find a car that they could sell for the same price. so they sold the car I agreed to buy, didn't tell me about it, and also they tried to up sell me on bad service. If you are thinking of buying a car then I am telling you DON'T GO TO OAK RIDGE NISSAN!!!!!!!!!!! More
We purchased a 2 year old Murano from Josh Jackson. He was most professional and was experienced with meeting our needs with both trade-in value and loan rate. Josh listened to our concerns and without p was most professional and was experienced with meeting our needs with both trade-in value and loan rate. Josh listened to our concerns and without pressuring us to buy, was attentive to our budget limits and worked out a deal that included a long-term vehicle warranty and very afforadable monthly payments. After our test drive, Josh explained the vehicle options, and once we worked out a great deal, the Murano was detailed and ready to go home with us in just a short time. We cannot rate the dealer's service as of yet, but we do hope it is equally as professional and satisfying. More
These guys are dishonest and will sell a car out from under you. I bought Murano paid for car and then before it could get picked up they sold car again. They refunded my money but can you believe this? under you. I bought Murano paid for car and then before it could get picked up they sold car again. They refunded my money but can you believe this????? Must have found a sucker to pay more than i did. BEWARE!!!!!!! More