Oak Lawn Toyota

My husband and I recently purchased a 2012 Highlander Limited from Oak Lawn Toyota. This is the second car we have purchased from them, the first being a 2007 Avalon. Bob Spee was our salesman both times Limited from Oak Lawn Toyota. This is the second car we have purchased from them, the first being a 2007 Avalon. Bob Spee was our salesman both times and is an outstanding person. He is very upfront and honest. He takes time to explain all about the vehicle you are buying and makes the experience super smooth. He patiently answered all my questions. There is no pressure to make a quick decision. We feel we received a great price on the Highlander and John gave us a fair trade-in value on the Avalon. Dave in the finance dept. was also very helpful in explaining all the financial details and extended warranties so we could make informed decisions. Having been a previous customer, I had my 2007 Avalon serviced exclusively at Oak Lawn Toyota. Their service dept. is wonderful-I never had any issues. They are professional, honest, and give great customer service. I plan to continue with their services on my Highlander. I am absolutely delighted with my new Highlander-it fits my current lifesyle perfectly. Thank you Bob for all your patience and help--when it's time we'll be back for the next car-I'm a customer for life! More

From this dealership get everything in writing because verbal promises are not kept. If you have a problem, phone calls are not returned and e mails are not responded to. Subpar customer service, espec verbal promises are not kept. If you have a problem, phone calls are not returned and e mails are not responded to. Subpar customer service, especially when dealing with the dealership service department. More

Jacek Makeselan was very helpful in getting us the price we wanted for the car. He is very friendly has great customer service skills. Dave Capelle was also very helpful with getting our financing taken ca we wanted for the car. He is very friendly has great customer service skills. Dave Capelle was also very helpful with getting our financing taken care of. His follow-up to my questions were helpful. The financial part of the deal is usually the boring part, but he made it informative, fun and quick. Lauren was my first contact (via internet) with Toyota. She was quick to respond and very helpful. All in all, Oak Lawn Toyota, has great people working there. We already had it in our minds to buy a car we had seen at Toyota on Western, but your staff was good to reel us in. Thank you, Odilia & Juan Licea More

Great dealership! Would highly recommend! Drove 2 1/2 Great dealership! Would highly recommend! Drove 2 1/2 hours away from home to purchase my 2011 sonata. Reasonable price, and willing to negotiate p Great dealership! Would highly recommend! Drove 2 1/2 hours away from home to purchase my 2011 sonata. Reasonable price, and willing to negotiate prices, where as other dealerships won't budge! Bob Spree was a great help, and wasn't a car salesman, but a friend who helped me find the right car, just for the right price. I love my 2011 sonata,and couldn't be happier with the service at oak lawn Toyota! Friendly people, and will be back for any future cars! Thanks Bob and Oak Lawn Toyota for a great experience! More

Both Dave and Mark did a good job . Although my vehicle had the wrong interior , I ended up buying another one that had a sunroof , and we split the $1000 upgrade in order to complete the sale. Other t had the wrong interior , I ended up buying another one that had a sunroof , and we split the $1000 upgrade in order to complete the sale. Other than that there were no surprises and I would buy a car from Oak Lawn Toyota again. Happy New Year!! More

Buying a new car at Oak Lawn Toyota was a great experience. Our sales person, Steve Hill, was very helpful in walking my wife and I through the process. Steve showed us the cars available and point experience. Our sales person, Steve Hill, was very helpful in walking my wife and I through the process. Steve showed us the cars available and pointed out different options available for that model. When it came to price, Steve came up with a price that was fair - no haggling. I also value the service departments opnion for service on my other Toyota and will also service my new Toyota at Oak Lawn Toyota. More

Great dealership to work with. I traveled about 150 miles to get this vehicle based on price and looks. The car was very clean and the service was great. I had asked to have Scott hold it for me bec miles to get this vehicle based on price and looks. The car was very clean and the service was great. I had asked to have Scott hold it for me because I couldn't make it down until the next day. After the purchase Scott mentioned he had another buyer the night before but would not sell it until I had come and looked at it. Much appreciated since a local dealer in my area sold one after I said I was on my way to come and look. Thanks Oak Lawn for a great experience! More

Typically, when I step on a car dealers lot, the hair on the back of my neck stands up because I know the games that go on. Dealing with Ceasar and John was like I was on a different planet. No games, no gi the back of my neck stands up because I know the games that go on. Dealing with Ceasar and John was like I was on a different planet. No games, no gimmicks, no deception! The negotiation process was pleasant and Ceasar was professional throughout. The quality of a business is more evident AFTER the sale and these are stand-up guys! The said what they were going to do, did what they said there were going to do and made sure that we we've been completely satisfied. They get my highest compliments for the way this sale progressed and if my next car is a Toyota, I wouldn't think of going anywhere else! Keep doing things the Colosimo way, guys! More

Oak Lawn Toyota and Bob Spee were wonderful. No pressure, very informative, very reasonable on price and trade in. I always felt like they were completely honest with me. Great follow up too. I've never had very informative, very reasonable on price and trade in. I always felt like they were completely honest with me. Great follow up too. I've never had such a positive experience buying a car. Bob was very patient with me, listened to what I wanted, and suggested something that he thought would suit me best, not the most expensive car. And he was right - I absolutely love my new Corolla. I will refer everyone I know to Bob and to Oak Lawn Toyota. More

The entire process was great! Bob & Dave were very empathetic and understanding our situation. With the way the economy has been, they were able to meet our needs, not judge, and go above and be very empathetic and understanding our situation. With the way the economy has been, they were able to meet our needs, not judge, and go above and beyond on taking of care us. We will be eternally grateful to both of them. They kept their word, called us when they promised and it felt just as if we knew each other for years. My parents told us to go see Bob, he would help, and he really did! Thanks once again! I have already recommended them to friends!! Mr & Mrs Crespo-Reyes More