ONYX Automotive
Omaha, NE
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Bmw review Great vehicle. Curtis did an awesome job talking through the difference between the X5 and an Audi Q7. This is my 6th BMW from this dealership. Great vehicle. Curtis did an awesome job talking through the difference between the X5 and an Audi Q7. This is my 6th BMW from this dealership. More
Great sales department awful service department I’ve owned my car for a month and have driven it for 7 days because each time I take it to be serviced, it takes DAYS to get it back. Most recently th I’ve owned my car for a month and have driven it for 7 days because each time I take it to be serviced, it takes DAYS to get it back. Most recently they forgot about it. I dropped it off on a Wednesday evening to have service the following day. They said I’d have it the following Tuesday. When I called, they said it was forgotten. If I didn’t like my sales guy so much (Quincy), I’d give 1 ?? to the dealership. More
Poor recent experience - recommend with reservations On my last scheduled service - usually an appointment lasting 2 hours - we were advised on arrival it would take an additional 2 hours because "people On my last scheduled service - usually an appointment lasting 2 hours - we were advised on arrival it would take an additional 2 hours because "people were ahead of us." Four hours later - after my call - we were told the car hadn't been seen yet and there were 4 more cars ahead of us. After an additional trip back to BMW, and a total 5 hour wait, my car still hadn't been serviced, and the service rep asked if they could keep it 2 more days. I scheduled another service, took my car and left. We have had good service in the past from this dealership, but since changing hands it has definitely become spotty. Staff are friendly, but service in my opinion has fallen off, and I'm no longer confident in the level of experience I see in their service staff It's the only dealership in Omaha, so here's hoping it improves; everyone deserves a second chance. More
Wonderful experience. Very thorough and thoughtful people Great people working for this dealership. Smart and trustworthy which is key when you're looking for a new vehicle. They have these attributes in sp Great people working for this dealership. Smart and trustworthy which is key when you're looking for a new vehicle. They have these attributes in spades. Will definitely recommend BMW of Omaha and also recommend Justin Asuncion as the point person. Justin was extremely professional and responsive and a great asset to the dealership. Jason Miller and Curtis Luallin were instrumental and outstanding as well. The team is incredible and I will definitely recommend BMW of Omaha and the team to others looking for a great vehicle buying experience. A++. Thank you! More
Making a milestone birthday the best! I will turn 40 in a month and wanted a new car to celebrate. This is the second car I've purchased from H&H. This experience was just like the first- I will turn 40 in a month and wanted a new car to celebrate. This is the second car I've purchased from H&H. This experience was just like the first- Knowledgeable staff who are polite and fair. Once you've owned a BMW you settle for anything less! And H&H is where you should purchase a BMW. Thanks for making my 40th birthday wonderful! More
Best car buying experience we've had Between my partner and I, we've had our fair share of car buying experiences. My 6th and her 3rd, our first together; not to mention numerous window s Between my partner and I, we've had our fair share of car buying experiences. My 6th and her 3rd, our first together; not to mention numerous window shopping experiences where we've been so turned off by the aggressive sales staff that we just walked out. This was by far our best experience! The salesman, Curtis, was knowledgeable, Friendly, laid back, and easy going. He truly listened to what we were looking for and not only tolerated but encouraged our "process" to make sure we were comfortable with the final selection. He walked us through the options for care packages and helped us make the decision best for us. His honesty lent to the feeling we were working with a friend and even invited us to bring our puppy to make sure he new ride was pet approved! I genuinely felt his main focus was making sure we were happy with the whole experience, and that's what ultimately led to the sell. Thanks Curtis! More
New car This was he best car buying experience we have had. Curtis was great! He was professional, respectful, honest, and straightforward. He was patient and This was he best car buying experience we have had. Curtis was great! He was professional, respectful, honest, and straightforward. He was patient and understanding while we talked through many different cars and their features and was consistently available when we had to leave and return a few times due to odd work schedules. He was thorough with explanations on our questions regarding car details and funny and lighthearted. He made us feel included and like a true friend. More
Great experience While looking for cars can be stressful, Morgan was able to make the process painless and easy!! She was superb and I will be recommending all of my c While looking for cars can be stressful, Morgan was able to make the process painless and easy!! She was superb and I will be recommending all of my clients to her and the BMW dealership! More
A wonderful experience Morgan was very efficient. She called when she said she would and was always very professional. She took her time and I never felt rushed and she was Morgan was very efficient. She called when she said she would and was always very professional. She took her time and I never felt rushed and she was very pleasant to deal with More
Excellent service at BMW We we very pleased with all of the service, and the professional skills of the staff. It was a great experience. We will recommend this dealership to We we very pleased with all of the service, and the professional skills of the staff. It was a great experience. We will recommend this dealership to others. More