ONYX Automotive

Wrong tire pressure in new tires I had an appointment at 11 o’clock to get new tires I got the car back at 2:30 so that was 3 1/2 hours to get tires put on that seems a little bit lo I had an appointment at 11 o’clock to get new tires I got the car back at 2:30 so that was 3 1/2 hours to get tires put on that seems a little bit long No sooner had I left the dealership with my new tires that the air pressure light went on I went to the nearest gas station and found out that my driver side front tire was 8 pounds over pressure and my passenger side front tire was 8 pounds under pressure which is what caused the warning light The back two tires pressure was fine but you’d expect a Jaguar dealer to be able to get tire pressure correct More

Service-oil change-lubricants-tires rotates Tim Twight in Service was in charge of my service and, as always, did an excellent job. Service was very timely and my Range Rover was clean and runn Tim Twight in Service was in charge of my service and, as always, did an excellent job. Service was very timely and my Range Rover was clean and running nicely when I returned the courtesy vehicle to pick it up. Tim is an awesome person. Very friendly and courteous. I can only say great things about Tim. More

BMW of Omaha Cares For Their Customer After servicing my car, the engine light symbol illuminated. A message appeared that said to stop the car. The service department arranged to have my After servicing my car, the engine light symbol illuminated. A message appeared that said to stop the car. The service department arranged to have my car towed. They found out that the filter that was recommended by their catalogue was incorrect. They switched the filter, and notified BMW of the catalogue error. They sent a driver to pick me up and apologized for the inconvenience. They definitely earned my admiration and loyalty. More

Warranty work Information system Tim in service department was very friendly and keep me up to date on the work on my jaguar pretty much daily even text me after 7pm . Tim in service department was very friendly and keep me up to date on the work on my jaguar pretty much daily even text me after 7pm . More

Great working with Philip Phillip Xie did a very good job and I enjoyed working with him. I will be back doing business again with him. Great job! I love my new Rover! Phillip Xie did a very good job and I enjoyed working with him. I will be back doing business again with him. Great job! I love my new Rover! More

Very prompt and attentive to questions and details Worked with Sam Wilson and he was extremely helpful; very prompt and paid attention to details. Sam made the transaction smooth and painless. I fl Worked with Sam Wilson and he was extremely helpful; very prompt and paid attention to details. Sam made the transaction smooth and painless. I flew in from Albuquerque and asked to have the paper work ready to allow me to get on my way. I was picked up at airport, shown the vehicle, test drove and out the door in less than 2 hours. The vehicle was as presented. More

Fantastic Nick Strong was a fantastic representative of the BMW dealership. He provided me with a very professional and informative experience to help me make a Nick Strong was a fantastic representative of the BMW dealership. He provided me with a very professional and informative experience to help me make a really good decision about the car I bought. More

BMW Purchase/Orientation Reggie (BMW Genius) was outstanding today during the orientation to our new 540i. His patience, depth of knowledge and teaching ability reinforced th Reggie (BMW Genius) was outstanding today during the orientation to our new 540i. His patience, depth of knowledge and teaching ability reinforced that our decision to purchase a BMW was was the correct one. Furthermore, the purchasing experience with Quincy (our salesman) was amazing. He actually made buying a car a pleasant experience. More

Great Helpful and professional. The wIt was short and I was told of. Progress at regular intervals. Tim explained the work and asked if I had any questions Helpful and professional. The wIt was short and I was told of. Progress at regular intervals. Tim explained the work and asked if I had any questions. More

excellent buying experience exceptional buying experience, very courteous personnel, respectful of my time and accommodated my questions and repeat visits. Morgan Schaefer and Sc exceptional buying experience, very courteous personnel, respectful of my time and accommodated my questions and repeat visits. Morgan Schaefer and Scott Draper arranged the scheduled appointments. Jim Goll was my primary point of contact - very professional, no pressure tactics, a pleasure to deal with. He made it a pleasure to discuss options for the purchase of the new BMW and trade of my Escalade. Best Experience I've had in all my past auto purchases. More