ODaniel Mazda

Matt and O'Daniel Dealership made the process of getting a new car - a decision I was extremely anxious about - so simple and enjoyable. They communicated quickly and worked with me and my concerns every st a new car - a decision I was extremely anxious about - so simple and enjoyable. They communicated quickly and worked with me and my concerns every step of the way. In the end, I had no doubts or anxiety about my decision! More

It was great experience for me to purchase a new car here. I really enjoy this experience, and like my new car. here. I really enjoy this experience, and like my new car. More

Very professional! ! Highly recommend purchasing your next vehicle from Jeff and his team. Thank you!! ! Highly recommend purchasing your next vehicle from Jeff and his team. Thank you!! More

Luke was really great and very accommodating. He made our purchase smooth and secured. My problem is the Finance Manager, Brittany. I realized it late but I can say she deceived us into getting s He made our purchase smooth and secured. My problem is the Finance Manager, Brittany. I realized it late but I can say she deceived us into getting something we don't need. I already expressed it greatly to Luke that our concern is the tight budget. I even gathered a hard earned money of $3k to put in as downpayment to lessen our total and monthly payment. But Brittany, made us get the unnecessary warranty extension. From the original and anticipated 7 year warranty, she made us get the 10 year warranty. She made us choose among 4 choices and we chose the cheapest one which we thought is the base price that we were introduced to. I think she can easily read that we're new car buyers and are very vulnerable to any suggestions. And this change is actually worth around $3k more. In turn, our hard earned 3k downpayment was honestly useless and didn't made our total cost cheaper because Britney then added the warranty extension. She didn't clarify it clearly that the choice we got is a warranty extension. We honestly felt deceived. Anyway, we're happy with our purchase. Though I understand that they're really trying to make a sale and sell as much as they can, hopefully next time, they can make it clearer and leave room for consideration for people like me who is on a tight budget and can't afford unnecessary additional expense. More

I came back to ODaniel only because of Russ! !!! Great customer service rep ever!Will be back if Russ is still there! !!! Great customer service rep ever!Will be back if Russ is still there! More

The O'Daniel Mazda team was easy to work with. Our salesman, Matt, spent a lot of time going over all the many features on our awesome CX30. The sales manager, Sam, went out of his way to speak to Our salesman, Matt, spent a lot of time going over all the many features on our awesome CX30. The sales manager, Sam, went out of his way to speak to us. He was very apologetic about the fact that we waited five months for our car to arrive. We understood that it was out of O'Daniel's control due to current situations with the chip shortages and shipping delays. We feel we had a great experience at O'Daniel Mazda. More

Exceptional selection of vehicles across all associated dealership locations with an extremely helpful staff that is focused on finding the right vehicle to meet the needs/bucket list items as specified. F dealership locations with an extremely helpful staff that is focused on finding the right vehicle to meet the needs/bucket list items as specified. Follow-up after purchase is also beyond expectation. Matt Tillapaugh was great to work with during the searching and buying process and has remained available to answer any and all questions that have popped up since the initial buying experience! My wife and I both purchased vehicles this year (one with some urgency, the other at leisure) from O'Daniel Mazda and both have left us satisfied without issue. More

The entire staff at ODaniel Automart/Mazda are super nice. When shopping for a new car, the sales team (Luke and Romario) answered all our questions and concerns, allowed us time to compare the differe nice. When shopping for a new car, the sales team (Luke and Romario) answered all our questions and concerns, allowed us time to compare the different models, and no pressure on making a sale. The sales manager, Sam, is a wonderful person to talk to and is willing to listen to your concerns and questions. Brittany made the financing process easy and within a few minutes, all documentation was signed and we were on our way with the new car. Its obvious the entire ODaniel team are professional and courteous. The only main concern is in regards to an accessory (power rear liftgate) was to be included with the car. The print out given to us stated this feature was a part of the package. The power liftgate was one of the main selling points of the car since my wife has mobility issues with her arms and back. To our surprise, the car arrived and without the power rear liftgate. I looked over the window sticker from the glove box and it stated a discount given of -$160. We went back to the dealership and spoke with Sam (Sales Manager) and expressed our concerns. Sam explained to us that there is an issue with not having access to a computer chip during manufacturing of the car. Sam took the time to listen to our complaint, did some research, spoke with his technicians, and approached us with an alternative solution. Sam said that there is an aftermarket power liftgate available for the car and the technicians are willing to install this feature. Wife and I agreed to go this route despite the extra cost to us. Does not seem fair to get only $160 discount off the sale of the car (missing the feature of power rear liftgate) when the aftermarket price is $700. Despite the additional cost, I was happy to know we had a plan in place to correct this situation. I suggested to Sam that he may want to inform his potential buyers that this feature may not be available due to the chip shortage as to avoid any misleading future sales. Sam listened to my suggestion and agreed. Overall, the experience at ODaniel Automart/Mazda was good. We love our new car and looking forward to many years of enjoyment. Thank You to the entire ODaniel Mazda team! More

Purchasing my vehicle through O’Daniel Mazda was both a thorough and a stress free experience, thanks. thorough and a stress free experience, thanks. More

I had an awesome experience with O'Daniel! I was referred to Jeff and David by a friend, and found that they are such kind and caring people. They worked hard on getting me a great deal, and e I was referred to Jeff and David by a friend, and found that they are such kind and caring people. They worked hard on getting me a great deal, and exceeded my expectations! I wanted something affordable, reliable, and that had great amenities. Jeff knew exactly how to help, and went above and beyond! I would highly recommend working with them. More