ODaniel Mazda
Fort Wayne, IN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday 7:00 AM - 5:30 PM
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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This dealer was excellent with our purchase and the salemans was fantastic. This was our second purchase at this dealer. salemans was fantastic. This was our second purchase at this dealer. More
This is the second vehicle I have purchased from Matt. He is always ready to help me find the best vehicle . I text him one evening after hours and he made us an appointment for the next day. The dealersh He is always ready to help me find the best vehicle . I text him one evening after hours and he made us an appointment for the next day. The dealership allowed me to bring the car home over the weekend and I really like it even more My daughter and her family have also purchased cars from Matt. The finance deptment was very fast to get me approved and on Monday I drove my new car home More
TJ and Josh just helped me make a purchase on an amazing Jeep Grand Cherokee!! TJ took the time to take me to a couple of different lots to see a lot of the Jeeps I was considering. He detailed all of the d Jeep Grand Cherokee!! TJ took the time to take me to a couple of different lots to see a lot of the Jeeps I was considering. He detailed all of the differences between four different models I was thinking about. With his expertise in selling Jeeps, he put me in the driver’s seat of the most amazing Jeep Grand Cherokee Laredo X!! I love it. Josh made the deal happen! He worked with me on the purchase price and gave me an offer I couldn’t refuse. Thank you both so much!! This dealership is the best. They truly care about putting their customers in a car that’s perfect for them and not just about making a sale like other dealerships. If you’re looking for a new vehicle….go to O’Daniel! Ask for TJ. Then let Josh make it happen for you. Thanks for my new Jeep <3 More
Matt and the entire O'Daniel Mazda team are incredible! This was our third car purchased from this dealership and we won't go anywhere else! This was our third car purchased from this dealership and we won't go anywhere else! More
Luke is a very motivated salesman. Super personable which brought us relief during the whole buying process. So far, so great in the “new to us” vehicle Super personable which brought us relief during the whole buying process. So far, so great in the “new to us” vehicle More
Called about a vehicle listed online. Requested to put a hold on it. We were told it would be 500 non refundable to hold it from Monday to Thursday, when we could get to Ft Wayne from Day Requested to put a hold on it. We were told it would be 500 non refundable to hold it from Monday to Thursday, when we could get to Ft Wayne from Dayton. We were certain we were purchasing it, so we had no issue with that. Jeff at the dealership proceeded to next us non stop, asking if he could call us. We returned the call. The next day, he started messaging again and then called. Stated that his manager said he couldn't hold the car until Thursday with 500, as they had so much interest in the car. However for 1,000 they could hold it. We were not asked for ANY info about the potential sale, not even our names. Just our credit card number to charge us 500 bucks. I called the manager and spoke with Josh. Explained that we were 99% certain we were going to purchase the van, had a nice trade, were preapproved, and just couldn't get there until Thursday due to being 2.5 hours away. Josh said, "I appreciate what you bring to the table but in fairness to the other dealerships under our name, I can't hold it until Thursday without 1,000 deposit. There's no interested in it but I'm not going to do it or honor what the sales person told you." I hung up and thought... Well if we're concerned about fairness then let's play that game. I called another dealership under the Odaniel name and explained what happened. I asked if they could transfer the car to their dealership, "out of fairness", of course. The other dealership made the process so easy. We had everything done before we even left, so we were in and out in 2.5 hours, 30minutes of which was a test drive. Odaniel Mazda literally does not care how qualified you are, how easy the sale will be, or what their sales people tell you. They are concerned with playing stupid games, so they won this review and lost the sale. More
Very helpful! Found the perfect vehicle! Great service with a slight issue! Highly recommend! Thanks! Found the perfect vehicle! Great service with a slight issue! Highly recommend! Thanks! More
Thanks for helping us with our new van. We are loving it. Thank you Luke We are loving it. Thank you Luke More
Car shopping for daughter on a cold rainy day. Of all the dealerships we visited, Russ is the only salesman who came out to help us. Everyone we spoke to there was very friendly and helpful. Woul Of all the dealerships we visited, Russ is the only salesman who came out to help us. Everyone we spoke to there was very friendly and helpful. Would definitely buy from them again. More
Extremely fast and easy to work with. Jeff was proffesional and had all the answers as I asked them. Jeff was proffesional and had all the answers as I asked them. More