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ODaniel Ford
New Haven, IN
2,601 Reviews
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford of your choice. At O'Daniel East, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs. Whether you're shopping new or used, we're here to help with your vehicle search. Our well-stocked inventory includes popular Ford models, including Ford F-150, Ford Ranger, Escape, Edge, and Bronco. Wherever you live in the Fort Wayne area, or if you're driving from Defiance, Decatur or Auburn, we’re ready to serve you. Make Ford Dealers Fort Wayne the first stop in your search for a new car, truck or SUV.
Commitment to customer care at O'Daniel East doesn't stop with your vehicle purchase. Our New Haven Ford Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Ford or other brand, we can take care of it with service at competitive prices. We run service specials all the time and recommend you frequently visit our Web site to learn about them
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,601 reviews
June 20, 2011
Angela and the rest of the staff was very provessional in every possible way. I didn't have to wait for a long period of time for my vehicle. They even put gas in the vehicle for me. I wish them the b every possible way. I didn't have to wait for a long period of time for my vehicle. They even put gas in the vehicle for me. I wish them the best of luck in sales and hope to do business with them in the future. Stacie J. Satisfied Customer. More
by stacieljackson
Employees Worked With
Angela Moles and Mike P.
June 13, 2011
It was so nice to work with a dealer that was honest and not pushy. The finance gentleman was great as well, I do not remembber his name though. Thank You !!! not pushy. The finance gentleman was great as well, I do not remembber his name though. Thank You !!! More
by Mowery24
June 06, 2011
The car buying experienced was the best we have ever come across. The first day we showed up to see a vehicle it was raining and one of the sales men came outside and walked me inside with an umbrella. The across. The first day we showed up to see a vehicle it was raining and one of the sales men came outside and walked me inside with an umbrella. They were all very helpful and Phil called to keep me updated!! This was a great experience and we will refer as many people as we can. More
by smokie01
Employees Worked With
Phil Swaidner, Phil Swaidner
June 05, 2011
Great experience, Angela with some assistance from Mike Pucci, treated us intelligently and fairness. The vehicle was delivered as promised and in a timely mannor. Angie even sent the vehicle back to the s Pucci, treated us intelligently and fairness. The vehicle was delivered as promised and in a timely mannor. Angie even sent the vehicle back to the service department for a recheck when she noticed a brake cable hanging down under the vehicle. Mike attempted to program a remote entry for us but the vehicle was missing a component to do so. Bill Ford, the used car manager introduced himself and thanked me for doing business at ODaniel Ford. Two thumbs up all the way around. More
by HoosierBears
May 11, 2011
Phil Swaidner was very helpful, knowledgeable and easy to work with. He was a profesional in every term of the word. He made the car buying experience as painless as possible. The dealership seeemed to be we work with. He was a profesional in every term of the word. He made the car buying experience as painless as possible. The dealership seeemed to be well run and organized, they did everything they said they would do. Thanks Phil More
by kwilliamson
Employees Worked With
Phil Swaidner, Phil Swaidner
May 07, 2011
We appreciated the attitude and concern shown on our recent buying of a used car for our granddaughter. You have a very competitive and organized business and we appreciated the quality time you gave u recent buying of a used car for our granddaughter. You have a very competitive and organized business and we appreciated the quality time you gave us in a very timely manner. Angela was very well informed about our automobile. More
by lojay2
Employees Worked With
Angela Moles
May 05, 2011
Phil was very friendly and nice. I was referred by family, so I knew that he was someone that I could trust. We explained what we were looking for and he took the time (over a few months) to make sure family, so I knew that he was someone that I could trust. We explained what we were looking for and he took the time (over a few months) to make sure that we found what we needed at a price that worked for our family. He was very understanding of our schedule and that we needed to move slowly in this major purchase. He was patient and kind throughout, keeping in touch without bugging us or pressure. More
by lizzc
Employees Worked With
Phil S, Phil Swaidner
April 29, 2011
In the past decade we have purchased several cars from O'Daniel both for personal and business use. They are professional, friendly, honest, and easy to do business with. Their service department is fast, O'Daniel both for personal and business use. They are professional, friendly, honest, and easy to do business with. Their service department is fast, responsive, communicate the issues very well, and always keep us well informed. Without reservation I would recommend O'Daniel for your new or used car purchase and their service department. More
by TimEShields
April 23, 2011
Jerry turned a very ense situation of a recalled and scrapped vehicle to an easy decision to purchase a new Ford Escape. By allowing us to drive the vehicles we were interested in it made our decision scrapped vehicle to an easy decision to purchase a new Ford Escape. By allowing us to drive the vehicles we were interested in it made our decision easy and care-free. Purchasing was easy and was an enjoyable experience. More
by PHTCDRV
Employees Worked With
Jerry Brodrick
April 20, 2011
The sales person rated great in my experience. The communication with the manager seemed to lose something. A $300 gift card was promised if deal was closed by Nov. 30, 2010. Deal done with Tony ful communication with the manager seemed to lose something. A $300 gift card was promised if deal was closed by Nov. 30, 2010. Deal done with Tony fullfilling his promise, it took 3 months to get the gift card in the form of a check to complete the deal. Buyer assumed it would be available in December. More
by mahelmke
Employees Worked With
Tony Ballinger
