ODaniel Ford

I made a deal for a new car and they assepted it but later they changed it to favor the business and I got scammed out of $1000. They don't keep their word and will scam you any way they can. To make i later they changed it to favor the business and I got scammed out of $1000. They don't keep their word and will scam you any way they can. To make it worse Jeff went along with the scam. More

Had a great vehicle-buying experience. Roy was fantastic! He worked diligently to find the vehicle we wanted that was within the price range we could handle. His persistence was successful because after our He worked diligently to find the vehicle we wanted that was within the price range we could handle. His persistence was successful because after our initial visit to the dealership, we loved the new Ford Explorer but also knew there was no way we could afford it. We also didn't want to settle for the base model of this vehicle either. He kept in communication with us and brought us back in to discuss other options and was able to locate a model that wasn't completely out of our price range and yet still included some of the features we really wanted. We were quite pleased with our purchasing experience. His approach made us feel valued but also didn't use the hard-sell method that usually makes me flee from a dealership. He was able to look at our trade-in, our credit score, and our income and provide us with a realistic and honest picture of what which vehicle we could afford and qualify for. Thanks again to Roy and O'Daniel Ford New Haven. We love our new Ford Explorer! More

From the start Tony was very informative and helpful. The selection of vehicles on the lot and on your website was great, for what we were looking for. Only issue that we had is the quality of the tires on t selection of vehicles on the lot and on your website was great, for what we were looking for. Only issue that we had is the quality of the tires on the vehicle we purchased. Also after taking ownership and really looking it over on the features noticed driver side floor mat was missing and the little tray that goes in the center console. Although i dont beleive it to be are salesman fault or the venue he works at, but perhaps the Odainels on Illinois Road were the car was being held at. Overall Odainals of New Haven and Tony Ballinger made are experince great. Thanks More

Tony is very informative and personable. Working with this group was a Great experience...willing to go the extra mile for you...making sure you were satified before you pulled off the lot. I was introd this group was a Great experience...willing to go the extra mile for you...making sure you were satified before you pulled off the lot. I was introduced to the auto parts team, the management team, and the other sales. Knowing when I came in for anything they are all willing to help. Thank You again Tony for everything ..God Bless More

Tony was very professional, not pushy. Gave us an excellant price and exactly the vehicle we were looking for. I look forward to working with him in the future.thanks tony for the best car buying exp excellant price and exactly the vehicle we were looking for. I look forward to working with him in the future.thanks tony for the best car buying experience ever!!! More

Phil and Mike were very helpful, informative and answered all questions that we had. They were thorough and made sure that we understood what was being talked about. We really appreciated the friendly, not p all questions that we had. They were thorough and made sure that we understood what was being talked about. We really appreciated the friendly, not pushy atmosphere that was given at this dealership. So many times in the past we have felt pressured by salesman and we did not at all. More

Shawn was very professional and friendly. He used his experience and knowledge to navigate my unique situation. I would definitely recommend Shawn and the O'Daniel chain of dealerships to anybody in the experience and knowledge to navigate my unique situation. I would definitely recommend Shawn and the O'Daniel chain of dealerships to anybody in the market for a new or used vehicle. More

Tony Ballinger is an awesome salesmen; he was very helpful, knowledgeable and very pleasant to work with. I plan on purchasing my next vehicle from him when the time comes helpful, knowledgeable and very pleasant to work with. I plan on purchasing my next vehicle from him when the time comes More

Roy is always responsive to our needs and he finds us clean low mileage vehicles that are within our agreed upon budget. I would highly recommend Roy as he is a strait forward no BS guy. clean low mileage vehicles that are within our agreed upon budget. I would highly recommend Roy as he is a strait forward no BS guy. More

Mr. Zuber is the most friendly salesman I have ever dealt with. His knowledge of the product when delivered was just fantastic. He gave us a tour of the facility, making us very comfortable to do business wi with. His knowledge of the product when delivered was just fantastic. He gave us a tour of the facility, making us very comfortable to do business with. We got a great deal on our new Mustang! Mr. Zuber was right on the penny for us. One could not ask for more. We have never been treated so well when purchasing a new vehicle. Mr. O'Daniel even took time to shake my hand and thank us for our business. We've been assured that we would be well taken care of after the sale, too. Prior to this purchase, Mr. Zuber asked me for the chance to service my other vehicle there, even though it was a GM vehicle. I was personally introduced to ALL of the service writers, as well as the Manager, Mr. Lothamer. Mr. Zuber should be recognized for his outstanding service during the sale of our new vehicle. He went above and beyond the call of duty in finding us the right vehicle, and spending the time after demonstrating all of the great features it had. Rest assured, when it comes time for another vehicle in our family, we will return to O'Daniel Ford, and Shawn Zuber! Sincerely; Mr. and Mrs. Charles Lehman Fort Wayne, Indiana 260-485-1444 More