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ODaniel Ford
New Haven, IN
2,601 Reviews
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford of your choice. At O'Daniel East, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs. Whether you're shopping new or used, we're here to help with your vehicle search. Our well-stocked inventory includes popular Ford models, including Ford F-150, Ford Ranger, Escape, Edge, and Bronco. Wherever you live in the Fort Wayne area, or if you're driving from Defiance, Decatur or Auburn, we’re ready to serve you. Make Ford Dealers Fort Wayne the first stop in your search for a new car, truck or SUV.
Commitment to customer care at O'Daniel East doesn't stop with your vehicle purchase. Our New Haven Ford Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Ford or other brand, we can take care of it with service at competitive prices. We run service specials all the time and recommend you frequently visit our Web site to learn about them
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,601 reviews
August 01, 2013
Phil and John spent weeks searching for the perfect vehicle for me. I had a very specific list of needs which made finding one much more difficult than a normal sale. They never gave up and I am so t vehicle for me. I had a very specific list of needs which made finding one much more difficult than a normal sale. They never gave up and I am so thankful for that! I love the vehicle that they found me and would recommend any of my friends and family to use them when searching for a new vehicle. Thank you both very much!!! More
by ladybuglsj
Employees Worked With
Phil Swaidner
July 19, 2013
This is the second used vehicle I have bought from O'Daniel Ford. Phil always helps me get the best deal and goes out of his way to make things work out. I appreciate all that this dealership has done O'Daniel Ford. Phil always helps me get the best deal and goes out of his way to make things work out. I appreciate all that this dealership has done for me. More
by katiewertman
Employees Worked With
Phil Swaidner
July 18, 2013
Phil was very pleasant to work with and was respectful of our wishes. I would highly recommend any one to visit with Phil if they are wanting any kind of auto. our wishes. I would highly recommend any one to visit with Phil if they are wanting any kind of auto. More
by shelliebelly
Employees Worked With
Phil Swaidner
July 16, 2013
The only drawback I had was that my car needed to have some work done on it after I paid for it, but before I could take it home. It seems to me that a vehicle should be ready when a person comes in. It o some work done on it after I paid for it, but before I could take it home. It seems to me that a vehicle should be ready when a person comes in. It only took a few days so I guess that's not so bad. I was just anxious to have something to drive again. Customer service was good so I would probably recomend them. More
by tragiccomic
Employees Worked With
Phil Swaidner
June 06, 2013
I am very impressed with Mike Pocci's knowledge and experience as well as his customer service skills. He let me drive the Edge home for the weekend and came in on his day off to exchange cars and ans experience as well as his customer service skills. He let me drive the Edge home for the weekend and came in on his day off to exchange cars and answer more questions. I will recommend this dealership to my friends and family. Thanks for a great experience! More
by mmarkle3
Employees Worked With
June 05, 2013
This is by far the worst car buying experience!! I have owned my 2007 GMC Acadia for 4 months and in that 4 months have had to have a brand new transmission, brand new rear differential, new power stearing owned my 2007 GMC Acadia for 4 months and in that 4 months have had to have a brand new transmission, brand new rear differential, new power stearing bracket and pump and I also have a leak through the interior lights in the 3rd row seat as well as by the gas pedal on the driver side floorboard AND a leak in my air conditioning system. When I had the air conditioner recharged, I was told there was already dye in the system so someone knew there was an issue and it wasn't disclosed. I was supposedly allowed to speak with the previous owners prior to purchasing the vehicle and was told they never had a single problem with it. I doubt very highly that it was even the previous owner I spoke with. I was told the car was inspected before I purchased it and they didn't find anything wrong with it. I have a hard time believing that the front end, rear end, power stearing system as well as an air conditioning system and multiple leaks could have been overlooked. I have spoken with Tony and Jeff Odaniel looking for some assistance and or resolution and was told "at least you purchased the warranty." Jeff did offer to allow his service manager to look at the one leak and assured me it is a quick fix. I don't want the quick fix, I want the problem resolved correctly which I don't trust them to be able to do. Please, Please, Please, go elsewhere before you even think of purchasing a vehicle here. Had I not purchased the $1500+ warranty, I would be out over $6000+ in just under 4 months on top of the car payment. More
by ashdeweese
Employees Worked With
April 29, 2013
We have now bought 3 cars from Mike Pocci and will continue to deal with him. He and Bill Ford are great to work with! continue to deal with him. He and Bill Ford are great to work with! More
by clarks32109
Employees Worked With
April 26, 2013
Phil, I really appreciate your kindness and Phil, I really appreciate your kindness and understanding. You have by far been the best salesman and I will definitely send people your way when lo Phil, I really appreciate your kindness and understanding. You have by far been the best salesman and I will definitely send people your way when looking for a car. It's hard now a days to find car salesman that are not just out to "get a buck or two" and buyers being unsure if they made the right decision, but you have went above and beyond all of my request and have been so helpful from the first day I drove on your lot to just look at vehicles. So I thank you for that more than you can imagine. I hope you have a great weekend and sell 20 cars today!!!!!! :D Jamie McMillen More
by Jamielynn1286
Employees Worked With
Phil Swaidner
April 24, 2013
Tony Ballinger of ODaniel Ford was great to work with on the purchase of a used Honda Accord Coupe. Tony was very honest throughout the buying process and went the extra mile in answering all my questions the purchase of a used Honda Accord Coupe. Tony was very honest throughout the buying process and went the extra mile in answering all my questions about the car and its service history. Tony even had the car detailed both inside and out prior to my visit to the dealership for a test drive. I would highly recommend Tony and the staff at ODaniel Ford. More
by Thegolfnut
Employees Worked With
Mike Everson
April 16, 2013
Eager to please, found "my" car in Michigan and got it to me withing 2 days. I felt a little pressure during the deal making time, but that is difficult for me. I am confident I can return to the got it to me withing 2 days. I felt a little pressure during the deal making time, but that is difficult for me. I am confident I can return to them at any time and have new aspects of my car explained. Friendly, courteous - love the small town atmosphere. More
by nanalove
Employees Worked With
Phil Swaidner
