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ODaniel Ford
New Haven, IN
2,602 Reviews
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford of your choice. At O'Daniel East, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs. Whether you're shopping new or used, we're here to help with your vehicle search. Our well-stocked inventory includes popular Ford models, including Ford F-150, Ford Ranger, Escape, Edge, and Bronco. Wherever you live in the Fort Wayne area, or if you're driving from Defiance, Decatur or Auburn, we’re ready to serve you. Make Ford Dealers Fort Wayne the first stop in your search for a new car, truck or SUV.
Commitment to customer care at O'Daniel East doesn't stop with your vehicle purchase. Our New Haven Ford Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Ford or other brand, we can take care of it with service at competitive prices. We run service specials all the time and recommend you frequently visit our Web site to learn about them
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,602 reviews
March 30, 2015
Great experience buying a car for the first time by myself. I am very happy with my 2005 Ford escape. I was not pressured to buy in a hurry, nor pressured to go look at something 'just above' or higher that my I am very happy with my 2005 Ford escape. I was not pressured to buy in a hurry, nor pressured to go look at something 'just above' or higher that my price range . The service was very professional and friendly. The vehicle was being serviced before the sale, and I was kept up to date on its progress. I felt the most comfortable at this dealership! Even though I had a good feeling about this car, I wanted to have my mechanic check it out since I know little about cars; they had no problem with me taking it in to be checked out. I really appreciate Phil working around my work schedule, when I could come in to finish the transaction on his Saturday off. Also, I really appreciate them comparing my options with different banks to find me the payment option I needed. More
by tanyakn
Employees Worked With
Mike Everson , Phil Swaidner
March 16, 2015
great service Absolutely fantastic service! Tony found the perfect car for me, at a great price! Super fast, friendly, and professional service.I love my new Fusion Absolutely fantastic service! Tony found the perfect car for me, at a great price! Super fast, friendly, and professional service.I love my new Fusion!!! More
by jill90
Employees Worked With
Tony Fortner
March 04, 2015
Very Pleasant Experience I am never looking forward to purchasing a car, but Tony from O'Daniel Ford New Haven made it very easy and answered all our questions and concerns an I am never looking forward to purchasing a car, but Tony from O'Daniel Ford New Haven made it very easy and answered all our questions and concerns and was very honest and open and very helpful. He is a assist to this dealership. More
by Justina
Employees Worked With
Mike Everson , Tony Fortner
February 06, 2015
"Excellent Service!" We had a great experience at the O'Daniel Ford Mitsubishi dealer. They worked patiently and diligently with us to ensure we found the vehicle we wante We had a great experience at the O'Daniel Ford Mitsubishi dealer. They worked patiently and diligently with us to ensure we found the vehicle we wanted and at the price we could afford. The majority of our communication was done via email and phone due to distance, yet once we actually got to the dealer Mike Pocci had everything set up for us. The vehicle was everything we had imagine and we were able to take it home the same day. We felt confident doing business with them and know if we ever need another vehicle O'Daniel Ford dealer will be our first option. More
by Angie
February 06, 2015
Buyer Beware Stopped in to get a spare key made for my truck and they got me for $25 labor for changing a fuse to my lighter. They knew i was in the waiting area Stopped in to get a spare key made for my truck and they got me for $25 labor for changing a fuse to my lighter. They knew i was in the waiting area but were too sneaky to come and ask me if I wanted it changed. Didn't catch that I have a real problem. The "check engine" light must be something new to them. Good thing their 99 point inspection (which I didn't ask for) didn't say I needed a new transmission or new engine. AND I BOUGHT THE TRUCK FROM THEM. Keep up the good work O'Daniel. Sincerely.....Andy Hackman More
by andyhackman2117
Employees Worked With
Glen Campbell
January 22, 2015
"I am a very happy customer!" This dealership is absolutely amazing! I have nothing, but kind words to say about each employee that worked with me. I have no hesitations bringing m This dealership is absolutely amazing! I have nothing, but kind words to say about each employee that worked with me. I have no hesitations bringing my vehicle back here every single time. My hour drive will be well worth it! Customer service is hard to find, but at Odaniels it is just what they do! Josh Loomis worked wonderfully with me the entire time even though it was a stressful situation. Thank you O'Daniel for all your extraordinary help! You truly are the best! More
by Ashley
Employees Worked With
Josh, Loomis, Mike Lothamer
December 10, 2014
VERY PLEASED We leased a 2015 Escape and bought a 2014 Escort the same day. Everyone that helped us were great and sent the extra mile for us. We leased a 2015 Escape and bought a 2014 Escort the same day. Everyone that helped us were great and sent the extra mile for us. More
by rob.snyder.509
November 18, 2014
Great price, great service, great car!!! I recently had an auto accident. Needless to say my car was totaled out. I had been searching for a couple weeks and found a used focus at Odaniel F I recently had an auto accident. Needless to say my car was totaled out. I had been searching for a couple weeks and found a used focus at Odaniel Ford. I decide to check the car out. The customer service was awesome at Odaniels. The sales person Mike Pocci was great. There was no pressure to buy and he was really down to earth. I loved the car after I test drove it, and Mike made a list of things I wanted checked out by the service department. Odaniels kept the car for a couple days and I was in business with my great new to me, focus!!! Thanks Mike and Odaniels Ford, You guys are top notch!!! A+++ More
by howyouben
November 12, 2014
New car purchase Sales rep was great and worked with me to get the price down to what I could afford. Financing was easy and fast to get out the door into my new car. Sales rep was great and worked with me to get the price down to what I could afford. Financing was easy and fast to get out the door into my new car. More
by Toney Watkins (Kav)
November 07, 2014
Vehicle Number 4 Since 2009 my family has recently purchased four used vehicles from O'Daniel Ford's used car Sales Associate Phil Swaidner. Phil will work in your be Since 2009 my family has recently purchased four used vehicles from O'Daniel Ford's used car Sales Associate Phil Swaidner. Phil will work in your best interest with his friendly personality and strong vehicle knowledge to earn your business. He will listen to your needs, understand your situation and very thoughtfully recommend a selection of vehicles to fit your budget. If you aren't ready to buy that day, there's no pressure or can't find the right vehicle on the lot, Phil can keep you informed of the inventory through e-mails to help with your busy schedule. Phil has excellent support of O'Daniel's Used Car Sales Manager Jeffrey Lengerich and Finance Manager Mike Everson. They will work together with professionalism in a friendly family environment to offer you financial options so you can leave the same day with your new car. I highly recommend family and friends to visit Phil and his support staff for your next purchase. More
by djayk
Employees Worked With
Mike Everson , Phil Swaidner, Jeffrey Lengerich
