
ODaniel Ford
New Haven, IN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Service I always get Friendly Service with a smile and greeted as so as I get there . Great on getting me in and out quickly so I can get back to my day. I always get Friendly Service with a smile and greeted as so as I get there . Great on getting me in and out quickly so I can get back to my day. More
Excellent I drove from Detroit to purchase a used vehicle.I had contact via phone and e-mail with the sales staff Mike Pocci and Jeff Leingrich as well as Patri I drove from Detroit to purchase a used vehicle.I had contact via phone and e-mail with the sales staff Mike Pocci and Jeff Leingrich as well as Patrick Sorvari;upon my arrival -I was an hour late due to weather conditions-these gentlemen were on the spot to promptly address my needs and the entire purchase experience was flawless and met or exceeded my expectations More
Purchased a new Escape Phil Swaidner was my sales person and he was very helpful. I have bought from him before and feel like he is very honest and I can trust him to give Phil Swaidner was my sales person and he was very helpful. I have bought from him before and feel like he is very honest and I can trust him to give me a good deal. I would have given this process a 5 star but I did not enjoy my visit to the finance department. I am happy for zero percent financing but when I said I didn't want any of the extras the man just wouldn't stop trying to sell me extras. This transaction still bothers me. More
Excellent I've purchased vehicles in the past. I've never had a salesperson put me where I wanted to be payment wise, in something that I wanted as opposed to s I've purchased vehicles in the past. I've never had a salesperson put me where I wanted to be payment wise, in something that I wanted as opposed to selling me what they wanted to sell. I'd recommend Mike Pocci to anyone I know who's looking for a vehicle. More
Unethical I purchased a 2006 F-150 from Mike Pocci. I seemed like a really nice truck. Less than a week after purchasing the truck I noticed the truck was misfi I purchased a 2006 F-150 from Mike Pocci. I seemed like a really nice truck. Less than a week after purchasing the truck I noticed the truck was misfiring. This is common in this year of the model. It requires for a full tune up. This can be very pricey. After doing my research and looking into my options I found that I had to have a full tune up done. The dealership is obviously aware of this issue with model and year having issues. They never disclosed that this vehicle has never had this service done to it and it was way over due. I am assuming that is why the previous owner traded it in. I find it very had to believe the dealership wasn't aware of issues that were involved in this truck. They didn't hesitate to sell the truck knowing the issues the truck had. In short they sold me a lemon. Like a fool I took it to their service department to have the tune up done. They took me to the cleaners again, I wouldn't recommend buying any vehicle or taking any vehicle there for service. More
Would never hesitate to buy here again Definitely would buy a used vehicle from theae guys again, had a few issues after taking the car home brought the car back abd even tho they sold the Definitely would buy a used vehicle from theae guys again, had a few issues after taking the car home brought the car back abd even tho they sold the car as is , they stood behind the vehicle and got it fixed for me . Obviously you can buy a used vehicle in confidence here and still get a great deal w/ out feeling like you are buying a head ache . More
Fantastic experience TWICE! I bought my first car here, 8 years ago, with guys named Paul Berry and Scott Oser. Today, after that car bit the dust (8 years and 130,000 miles late I bought my first car here, 8 years ago, with guys named Paul Berry and Scott Oser. Today, after that car bit the dust (8 years and 130,000 miles later), I was in need. My credit isn't great, but I had a trade and a down payment. A great, great guy by the name of Will Douglas called me after I inquired online. I explained the situation, told him my dad had worked there in the detailing department, and that I really wanted to stick with them. Long story long, Will worked diligently to get me approved and into a new, reliable car. I hope to have this one for 8 years, though I look forward to working with Will for a car for my husband soon. More
"Sincerity and Character" Thank you Phil for your sincere customer service I experienced from both you and the O'Daniel Ford organization during the purchase of the 2013 Ford T Thank you Phil for your sincere customer service I experienced from both you and the O'Daniel Ford organization during the purchase of the 2013 Ford Taurus. Your politeness, sales professionalism and ethics was very much appreciated. I recommend my colleagues, friends and family to give Phil the opportunity to earn your trust and business with your next vehicle purchase. More
Just awesome Had a Awesome experience, went in test drove , then after that every thing was just awesome went so smoothly, no one could have had a better experienc Had a Awesome experience, went in test drove , then after that every thing was just awesome went so smoothly, no one could have had a better experience, thanks for everything. I am more than happy so far. Happy Thanksgiving to all. and thank you ever so much. More
Excellent customer service and such friendly people! I purchased a 2013 Ford Focus from O'Daniels and it was so nice to deal with such pleasant, helpful people. Phil Swaidner was the salesman and he cou I purchased a 2013 Ford Focus from O'Daniels and it was so nice to deal with such pleasant, helpful people. Phil Swaidner was the salesman and he could not have been nicer. Will did the financing part of it, and he did a good job too. I love the car, and would highly recommend O'Daniels to anyone who is looking for a vehicle. More