ODaniel Ford

The Best Service Always! Have several company vehicles that we bring in for service. We deal with Glenn Campbell for service and he delivers every time. Sales rep for our ve Have several company vehicles that we bring in for service. We deal with Glenn Campbell for service and he delivers every time. Sales rep for our vehicles is Shawn Zuber. Both make doing business a great experience. Thanks O'Daniels! More

Efficient service Glen and Mike get you serviced without any surprises. In and out in a timely friendly manner. They are helpful in answering technical questions as wel Glen and Mike get you serviced without any surprises. In and out in a timely friendly manner. They are helpful in answering technical questions as well. More

Quickest car buying experience Like many people, I dread when the time comes to go car buying because of the games. I was in and out of O'Daniel in less than 3 hours. There was no Like many people, I dread when the time comes to go car buying because of the games. I was in and out of O'Daniel in less than 3 hours. There was no back and forth, I was given a fair amount for my trade and the vehicle I bought was not overpriced, knocking out all the hours of negotiations that I was preparing for as in past auto buying! Thanks Mike Pocci! More

Very good Every one was really nice and they helped me get into a nice truck in no time. Great place to go had no issues with them Every one was really nice and they helped me get into a nice truck in no time. Great place to go had no issues with them More

Great staff & experience It was great working with Mathan Kohne & Jeff Lengerich. They made the experience very pleasant. Mathan was very knowledgeable and helpful explaining It was great working with Mathan Kohne & Jeff Lengerich. They made the experience very pleasant. Mathan was very knowledgeable and helpful explaining the different features. I would definitely recommend them to family and friends. Mike Everson was very good to work with also. More

Excellent customer service! Excellent customer service. Mike was very nice and personable. He goes beyond selling you a car. He gives you several options and helps you narrow you Excellent customer service. Mike was very nice and personable. He goes beyond selling you a car. He gives you several options and helps you narrow your search down. I've had a few issues with my suv and he made sure they were taken care of promptly! Bought my suv and 1 month later came back and bought another vehicle from Mike. More

After buying several trucks and a car When we thought it was time to trade my truck I called mike pocci to tell him we were looking to trade.mike and I have dealt before and I feel he is h When we thought it was time to trade my truck I called mike pocci to tell him we were looking to trade.mike and I have dealt before and I feel he is honest and does his best for you and odaniel ford.we got together he made me a good deal again .what I like is your not pressured. Service has been great . good deal all around. More

Very helpful staff. I would have to say that the sales staff was very friendly and so knowledgeable. They found exactly what I wanted and was not pushy about it. I would have to say that the sales staff was very friendly and so knowledgeable. They found exactly what I wanted and was not pushy about it. More

Distrustful dealership This dealership is not honest. I purchased a used car from them, they were aware of problems that were involved with this car. They warrantied the c This dealership is not honest. I purchased a used car from them, they were aware of problems that were involved with this car. They warrantied the car for 3 months, 3000 miles. They heavily pushed the extended warranty which puts money in their pockets, and they can rid themselves of the vehicle. When I first learned of problems this vehicle had, they told me they had fixed the problems, but would not release the work orders. I drove this 3 month 3,000 mile warrantied car only 7 times in 2 months. The rest of the time it was in their shop or Ft Wayne Nissan. I e-mailed the owner, Jeff O'Daniel, and he ignored me. I called, got immediately directed to voicemail. After constant pressure from e-mail and phone calls, he finally responded. All he told me was that he was referring me to the Manager that I have had to deal with since November, when I purchased the car. Since I was relentless, O'Daniel agreed to extend my 3 month warranty to April. It was due to expire in February. I have a faulty tire pressure sensor, and I told the Manager about it. It did that from the beginning, and they claimed they fixed it. It was fine for 2 days then went out again. I called him, he blew me off. I wanted to know where the tires were purchased, they are new, I wanted warranty info on them, he blew me off. I tried to start my car today and it would crank but not fire. After 10 minutes it did. But, the service engine soon light came on. I called him, he said it was probably a sensor and they would not cover it. Blew me off again. As soon as the ink dries on the paper, don't expect them to back their cars. Never again will I buy a car from this company. BEWARE!! I was a sucker, don't be one too. I've rated their friendliness as poor. They are friendly until they get you to take a bite of the apple, then they are snakes. I'm sure if there is a lemon law in Indiana, they know it by heart. If the time limit runs out, the attitude changes. Avoid this company at ALL COSTS! More

Professional, friendly and attentive I believe that they deserve it as I have used them for my service needs regardless of the make and model of my vehicle. They are trustworthy and have I believe that they deserve it as I have used them for my service needs regardless of the make and model of my vehicle. They are trustworthy and have actually saved me money over the years despite having the label of being a "dealership". You get what you pay for in this world. More