ODaniel Chrysler Dodge Jeep Ram - Service Center
Fort Wayne, IN
44 Reviews of ODaniel Chrysler Dodge Jeep Ram - Service Center
First Class Used Car Sales Place Salesman Brett Paul is the reason that our family has chosen O’Daniel for our past 6 auto sale purchases. His natural talent to polish every detail of Salesman Brett Paul is the reason that our family has chosen O’Daniel for our past 6 auto sale purchases. His natural talent to polish every detail of the process for his customers is keen! We will continue to shop and refer family/friends to O’Daniel thanks to Brett Paul. More
She was very helpful and available throughout the repair process. Communicated promptly when there was a delay in receiving the parts . She offered wonderful customer service process. Communicated promptly when there was a delay in receiving the parts . She offered wonderful customer service More
Really, really BAD experience The quality of their work was really, really bad and the customer service that I received from Greg O'Daniel was really, really bad too! The quality of their work was really, really bad and the customer service that I received from Greg O'Daniel was really, really bad too! More
Honestly with integrity. Their isn't any other dealer I would go to. Friendly honest people want to help make your purchase or service a very enjoyable experience. Their isn't any other dealer I would go to. Friendly honest people want to help make your purchase or service a very enjoyable experience. More
Great place, very friendly and professional! And very helpful.. no pressure to buy and they really try to work with you, thank you again! W place, very friendly and professional! And very helpful.. no pressure to buy and they really try to work with you, thank you again! W More

Service review Mark was very helpful today and took very good care of us! The service we received was excellent and could not as for better service. Mark was very helpful today and took very good care of us! The service we received was excellent and could not as for better service. More
Great experience They did everything they said they were going to do in a timely fashion and let me know every step of the way during the process. They did everything they said they were going to do in a timely fashion and let me know every step of the way during the process. More
They went the extra mile! The service team & salesman totally stepped up today to get my Jeep Cherokee fixed. Initially, it was supposed to take much longer but they went the e The service team & salesman totally stepped up today to get my Jeep Cherokee fixed. Initially, it was supposed to take much longer but they went the extra mile to make it happen today. Thank you so much to service personnel Randy, Tyler and Winston and salesman Corey Harris for everything you did. It all ended up much better than I was expecting! This is the reason I have purchased 3 vehicles from O'Daniel. Great work and people. More
Tranbsmission repair Conventional wisdom would tell you not to take your van to a dealership for any transmission work, and this is something I believed until I met O'Dani Conventional wisdom would tell you not to take your van to a dealership for any transmission work, and this is something I believed until I met O'Daniel in Fort Wayne, IN. Their service manager put my mind at ease as relates to their level of professionalism and expertise in transmission work, and he was absolutely right. I got my van back and the rebuilt transmission works as well if not better than new. Additionally, I got all new OEM parts to boot. Thanks O'Daniel. I'd send anyone your way. More
Finally...competence and compassion come together! Your service and parts department professionals showed me compassion and competence when I came to pick up a part and get service advice for my Chrysl Your service and parts department professionals showed me compassion and competence when I came to pick up a part and get service advice for my Chrysler accessible van. Since I started becoming disabled from my ALS, I have had a wide variety of experiences and your employees excelled in their sense of compassion as they took care of me. James Meyer answered the questions I had and gave me assurance that they would take care of whatever problems I had. The senior technician, Tony Crawford, joined James to assist with my questions and even installed the seat trim, that I had ordered and came to pick up, at no cost while I waited! And Geina Hissong....what a remarkable young lady she is! She knew that I was struggling to stand at the counter and walk any distance so she suggested I have a seat and she would come to me for signatures and to process payment. Most people that I encounter are truly oblivious to the needs of people with mobility problems but not these people. They saw, they noticed my struggles to stand and walk, and they made every effort to minimize my difficulties and serve me beyond the call of duty. Greg O'Daniel, I hope you know how valuable these three employees are. Do what it takes to keep them and hire more just like them! More