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ODaniel Chrysler Dodge Jeep Ram
Fort Wayne, IN
4,967 Reviews
At O'Daniel Chrysler Jeep we believe you will notice a difference. Professional sales, service and technicians who care about you and your car. We understand you have a choice in car dealers and we want to be on the top of the list. We strive to have the best service and deals in town. We are family owned and operated in Fort Wayne for over 40 years and put our reputation on the line with every customer that comes thru the door.
"AN EXTRODINARY DEALERSHIP EXPERIENCE"
O'Daniel provides an extraordinary automotive experience in Indiana through the efforts of honest, helpful, and dedicated professionals. We hold ourselves accountable to the highest values to earn customers for life.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 4,967 reviews
June 22, 2012
I was in search of a medium priced, excellent quality, pre-owned car and after several stops at dealerships, I contacted Pat Garrett to assist me. He was patient with my need for excellent vehicle appear pre-owned car and after several stops at dealerships, I contacted Pat Garrett to assist me. He was patient with my need for excellent vehicle appearance and operation. Pat patiently worked with me through several visits, phone calls, and email until we found the vehicle I eventually purchased. Pat was very knowledgeable about many different types of automotive options, he learned my preferences, and quickly focused on excellent options for me and my family. I will definitely utilize Pat Garrett and O'Daniel Motor Sales for my future automotive needs and highly recommend Pat to each of you. More
by DarrylS
June 21, 2012
Found myself in an unfortunate financial situation and in need of a vehicle, I am picky and use to luxury vehicles. Pat and Shaylene went above and beyond- will definitely continue to purchase from this deal need of a vehicle, I am picky and use to luxury vehicles. Pat and Shaylene went above and beyond- will definitely continue to purchase from this dealership. Professional, efficient, concerned and dependable- others can't touch it. Love my beautiful car! Thanks SO much. More
by msnicolegaunt
June 12, 2012
The dealership is like family to us. The Sales staff are just great people to deal with. The Service people are are extremely competent and knowlegeable. just great people to deal with. The Service people are are extremely competent and knowlegeable. More
by Jeff McCracken
Employees Worked With
Other Employees :
Randy Powell, Ron Erickson
June 11, 2012
I came to O'Daniel looking for a dependable car under a small budget, as I am in college and cannot afford much. Mark Butler went above and beyond and found me the perfect car, at a price I could actually small budget, as I am in college and cannot afford much. Mark Butler went above and beyond and found me the perfect car, at a price I could actually afford. This was such a relief as other car dealerships kept showing me too expensive cars to me all day, just trying to make the extra commission. He knew the situation I was in, and treated me as a friend. He looked the car from top to bottom, and made sure I got the best. I highly recommend him. I felt I was under great care at this dealership, I'm so grateful! More
by wjmartin
Employees Worked With
June 01, 2012
This is the third Jeep I have purchased from O'Daniels in the last 16 years. I had a 96 Grand Cherokee that I drove for 225,000 miles, an 04 Grand Cherokee that I drove for 145,000 miles. I worked with Cra the last 16 years. I had a 96 Grand Cherokee that I drove for 225,000 miles, an 04 Grand Cherokee that I drove for 145,000 miles. I worked with Craig Ruskaup for the first two vehicles and it was a great experience.This last purchase was a 12 Grand Cherokee that Pat Garrett helped me with and I love it! Pat stayed in touch with me on a regular basis trying to put together different deals on a variety of cars and finally helped me by working a great deal on the 12 Grand Cherokee Limited. He was very helpful and went the extra mile for me. I have and would recommend O'Daniels to anyone who is looking for a new or used car. More
by kimbotts
May 26, 2012
Justin Harding was a pleasure to work with. Justin is a professional, which seems to be rare these days in new automobile sales. He listened to my wife and I as to what we wanted. Then he "properly" demons professional, which seems to be rare these days in new automobile sales. He listened to my wife and I as to what we wanted. Then he "properly" demonstrated the vehicle we were interested in before discussing anything else. No "high pressure sales", no "what payment are you looking to be in?", no "if I can get a good price would you buy today?", none of the crap that seems so prevalent in new car sales. Justin was very accommodating with multiple test drives over period of several days. Then Justin located the car that met our desired option criteria and color via a dealer trade. There was a minor issue with the car when we took delivery. Justin took care of everything from scheduling the car back to rectify this minor issues, transportation while I was without my car (4 hours) and followup - again A+. The rest of the people we dealt with at O'Daniels were of the same caliber - friendly and professional. The purchasing & delivery process was the best I have ever experienced, and took less the 45 minutes - not counting my anal pre-delivery vehicle inspection. No shuffling from one person to another, just one business office person to finalize the paper work. Extended warranties were offered, but no "high pressure back-side sales", no "protect your investment with rust-proffing"...all that crap...just a straight ahead business transaction that was short & sweet. I highly recommend Justin Harding and the rest of the O'Daniels team. I would, and will, do business with them again ! More
by phillm47
Employees Worked With
May 22, 2012
Rob is an honest and likeable guy. Rob never made us feel like he was trying to make a quick sale or pressure us but instead was there to help us. Rob is knowledgeable about the vehicles he is selling feel like he was trying to make a quick sale or pressure us but instead was there to help us. Rob is knowledgeable about the vehicles he is selling and obviously likes his job and has a passion for cars. I expect that in a few years when we are in the market for another vehicle, Rob will still be there and will still be smiling. More
by marken24
Employees Worked With
Rob Coulter
May 18, 2012
I was apprehensive about buying a new car. I was afraid of being pressured into something I didn't love. I knew if I would be investing a good amount of money and I wanted to make sure it was well spent. of being pressured into something I didn't love. I knew if I would be investing a good amount of money and I wanted to make sure it was well spent. Fortunately I got the pleasure of meeting Elizabeth Conner. She was genuinely friendly. Very nice smile and calm disposition. She immediately put me at ease. She asked me what I was looking for. The beautiful car I had seen a few weeks prior was still on the show room floor. It was exactly what I wanted except no leather seats. There was no other car that caught my eye like this red convertible. To my surprise it was possible to change the cloth to leather. They had the exact color I needed. Elizabeth made arrangements to have the transition from cloth to leather in less than 2days. I am so happy with my Red Chrysler 200 convertible! Thank you Elizabeth for making it easy for to me understand the difference ways to finance. Your enthusiasm for my purchase was genuine and really made me enjoy buying my car. I will recommend you to anybody thinking of purchasing a new vehicle. My leather seats are so soft and luxurious! Casey Jones, thank you for doing the financial part. You also just continued to make this experience great. Sincerely, Nan Turrin More
by nanturrin
Employees Worked With
Elizabeth Conner
May 15, 2012
We have purchased 4 cars from Rob Coulter. Whenever we are in the market for a vehicle, we ALWAYS call Rob first. I can't imagine going anywhere else because I doubt anyone else would treat us like "famil are in the market for a vehicle, we ALWAYS call Rob first. I can't imagine going anywhere else because I doubt anyone else would treat us like "family" like Rob does. More
by heidimccoy
Employees Worked With
Rob Coulter
May 14, 2012
My past two cars I have driven out of state to find the best deal; however, we worked with Justin Harding (sales) at Odaniel West and he helped us find the Jeep we wanted AND in our budget. Odaneil was the best deal; however, we worked with Justin Harding (sales) at Odaniel West and he helped us find the Jeep we wanted AND in our budget. Odaneil was the only dealer we needed to visit. :) More
by price38
