ODaniel Chrysler Dodge Jeep Ram
Fort Wayne, IN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Pat was a unique salesman in that he is very dedicated to his work. He kept in contact with me several times over the course of five months. He is very friendly and really seems to genuinely want to get you his work. He kept in contact with me several times over the course of five months. He is very friendly and really seems to genuinely want to get you taken care of. I am not the easiest individual to sell a car to. I cut to the chase very quickly, as I have purchased many vehicles during my lifetime. Pat handled me just right in listening to me and ignoring my sometimes rude behavior(for which I apologized). The only fault I have with the dealership is the fact that my vehicle I was trading in was not given a good trade in price by them the first time I talked to them. They did eventually change their trade in value and we reached a deal. I will certainly recommend Pat to anyone I know that is looking for a vehicle and would purchase another vehicle from him if I need one. More
Our cells were ringing from dealers across the street as we looked at used vehicles at O'Daniel's. We were given time to look in windows and sit in seats for fit before anyone even came out to ask how we we we looked at used vehicles at O'Daniel's. We were given time to look in windows and sit in seats for fit before anyone even came out to ask how we were. No pressures and hassles at all. We were there 1/2 hr before closing on a Friday and drove one vehicle. We were prepared to come back to look on Monday and were not pressured to stay, or go, but were offered other vehicles to drive. Our phones rang again as, "someone is looking at the vehicle you are interested in" and "I am leaving on vacation at 5:00" and "We can give you $3,000 for your van. Sorry, only $2,100. Wait, now $5,000", etc. NOT SO AT O'DANIEL. There was no pressure and Brett was very personable and respectful. He asked us questions and gave suggestions well beyond closing time. We were also treated very well by Shaylene Stevens. She helped us with our financing and explained everything in terms we could understand. She went over our credit scores and helped us fill out paperwork to get a car loan. We were able to trade in our van with a single dollar value that did not fluctuate as the deal progressed and left with a used vehicle warranty. The shop was closed by the time we were finished so I had to return for the free detailing and 5 gallons of gas. When I did, I had already broken the driver's seat by hooking my shoe on the side panel and detaching it from the seat. When Brett drove it for me, he had the repair of the seat done without my asking and at no charge. I also noticed a windshield ding from a stone that I had not noticed before and (Safelite?) was there to fill it in during the detailing. I could have been charged for the after sale issues of the seat and the window but was not. We agree with Shaylene's commented about Brett's integrity and desire to serve us. She said that they strive to not just sell us a vehicle but to provide the servicing of it and to help us with future vehicles. Everyone at O'Daniel was very professional and we felt so comfortable there we will not only recommend them but will return for future vehicles. If you need a vehicle, say Terri and Larry sent you. More
My experience at O'Daniel was a very positive one. Justin was able to find the exact vehicle I was looking for a did and excellent job of discussing my options with me. He was patient with me through the who was able to find the exact vehicle I was looking for a did and excellent job of discussing my options with me. He was patient with me through the whole buying process and had been very accessible since I've picked up my new Jeep. More
I was in search of a medium priced, excellent quality, pre-owned car and after several stops at dealerships, I contacted Pat Garrett to assist me. He was patient with my need for excellent vehicle appear pre-owned car and after several stops at dealerships, I contacted Pat Garrett to assist me. He was patient with my need for excellent vehicle appearance and operation. Pat patiently worked with me through several visits, phone calls, and email until we found the vehicle I eventually purchased. Pat was very knowledgeable about many different types of automotive options, he learned my preferences, and quickly focused on excellent options for me and my family. I will definitely utilize Pat Garrett and O'Daniel Motor Sales for my future automotive needs and highly recommend Pat to each of you. More
Found myself in an unfortunate financial situation and in need of a vehicle, I am picky and use to luxury vehicles. Pat and Shaylene went above and beyond- will definitely continue to purchase from this deal need of a vehicle, I am picky and use to luxury vehicles. Pat and Shaylene went above and beyond- will definitely continue to purchase from this dealership. Professional, efficient, concerned and dependable- others can't touch it. Love my beautiful car! Thanks SO much. More
The dealership is like family to us. The Sales staff are just great people to deal with. The Service people are are extremely competent and knowlegeable. just great people to deal with. The Service people are are extremely competent and knowlegeable. More
I came to O'Daniel looking for a dependable car under a small budget, as I am in college and cannot afford much. Mark Butler went above and beyond and found me the perfect car, at a price I could actually small budget, as I am in college and cannot afford much. Mark Butler went above and beyond and found me the perfect car, at a price I could actually afford. This was such a relief as other car dealerships kept showing me too expensive cars to me all day, just trying to make the extra commission. He knew the situation I was in, and treated me as a friend. He looked the car from top to bottom, and made sure I got the best. I highly recommend him. I felt I was under great care at this dealership, I'm so grateful! More
This is the third Jeep I have purchased from O'Daniels in the last 16 years. I had a 96 Grand Cherokee that I drove for 225,000 miles, an 04 Grand Cherokee that I drove for 145,000 miles. I worked with Cra the last 16 years. I had a 96 Grand Cherokee that I drove for 225,000 miles, an 04 Grand Cherokee that I drove for 145,000 miles. I worked with Craig Ruskaup for the first two vehicles and it was a great experience.This last purchase was a 12 Grand Cherokee that Pat Garrett helped me with and I love it! Pat stayed in touch with me on a regular basis trying to put together different deals on a variety of cars and finally helped me by working a great deal on the 12 Grand Cherokee Limited. He was very helpful and went the extra mile for me. I have and would recommend O'Daniels to anyone who is looking for a new or used car. More
Justin Harding was a pleasure to work with. Justin is a professional, which seems to be rare these days in new automobile sales. He listened to my wife and I as to what we wanted. Then he "properly" demons professional, which seems to be rare these days in new automobile sales. He listened to my wife and I as to what we wanted. Then he "properly" demonstrated the vehicle we were interested in before discussing anything else. No "high pressure sales", no "what payment are you looking to be in?", no "if I can get a good price would you buy today?", none of the crap that seems so prevalent in new car sales. Justin was very accommodating with multiple test drives over period of several days. Then Justin located the car that met our desired option criteria and color via a dealer trade. There was a minor issue with the car when we took delivery. Justin took care of everything from scheduling the car back to rectify this minor issues, transportation while I was without my car (4 hours) and followup - again A+. The rest of the people we dealt with at O'Daniels were of the same caliber - friendly and professional. The purchasing & delivery process was the best I have ever experienced, and took less the 45 minutes - not counting my anal pre-delivery vehicle inspection. No shuffling from one person to another, just one business office person to finalize the paper work. Extended warranties were offered, but no "high pressure back-side sales", no "protect your investment with rust-proffing"...all that crap...just a straight ahead business transaction that was short & sweet. I highly recommend Justin Harding and the rest of the O'Daniels team. I would, and will, do business with them again ! More
Rob is an honest and likeable guy. Rob never made us feel like he was trying to make a quick sale or pressure us but instead was there to help us. Rob is knowledgeable about the vehicles he is selling feel like he was trying to make a quick sale or pressure us but instead was there to help us. Rob is knowledgeable about the vehicles he is selling and obviously likes his job and has a passion for cars. I expect that in a few years when we are in the market for another vehicle, Rob will still be there and will still be smiling. More