146 Reviews of OBX Chevrolet - Service Center
Service Department Friendly, helpful staff. Prompt service department. The waiting area is always clean and we are offered coffee, water and snacks. If my wait time i Friendly, helpful staff. Prompt service department. The waiting area is always clean and we are offered coffee, water and snacks. If my wait time is going to be very long, Gerri will ask if I need a car or a ride. More
Best Service team on the East Coast! Five Star Service, kind , courteous and efficient! Smiles to all the great employees. I can hardly wait for the next five thousand mile service appoin Five Star Service, kind , courteous and efficient! Smiles to all the great employees. I can hardly wait for the next five thousand mile service appointment! More
Last minute oil change My husband and I had purchased a 2016 Cadillac SRX from a Virginia dealership within the last few months. We both have had extremely busy schedules a My husband and I had purchased a 2016 Cadillac SRX from a Virginia dealership within the last few months. We both have had extremely busy schedules and knew that it was time to have our oil changed and tires rotated. With that in mind we also knew that our car is certified and also purchased an extended warranty through the dealership. My husband called the dealership in Virginia and explained the situation and was told that we could take it to OBX Chevrolet Buick to have our oil changed under the warranty. However, when we took the car there, the advisor assigned reluctantly explained that warranty work would be covered there, but the extras could not. I felt that the mannerism in which he handled, what could have been a bad situation, was extremely empathetic and well done. For that, we thank you. More
Oil change This was my first time for service since I purchased my Equinox in November, and I was very impressed with the the thoroughness of the services includ This was my first time for service since I purchased my Equinox in November, and I was very impressed with the the thoroughness of the services included with the oil change. I was able to drop my car off the evening before and pick it up the following day, which accommodated my work schedule. A great experience!! Thank you!! Cheri More
Obx Chevrolet Kind and accommodating Sometimes they get busy like other businesses but with patience they will get you taken care of. They are my dealer and Kind and accommodating Sometimes they get busy like other businesses but with patience they will get you taken care of. They are my dealer and the best for sales and service on the Outer Banks. More
Very efficient and caring service My entire service experience was great. In particular, the very accommodating treatment of my needs by the service manager Bob Parente was noteworthy. My entire service experience was great. In particular, the very accommodating treatment of my needs by the service manager Bob Parente was noteworthy. He went out of his way to make certain I could get in for service based on my tight trip schedule. More
Customer service is the best! Gerry in the service department treats me like family. Needed adjustments on my Impala and she had a loaner car waiting for me! Work solved all my iss Gerry in the service department treats me like family. Needed adjustments on my Impala and she had a loaner car waiting for me! Work solved all my issues and I love my car again! Very glad I made my purchase here. More
Has always been a pleasant experience when visiting the dealership for service. A very courteous and efficient staff in the service department and in the sales department also. when visiting the dealership for service. A very courteous and efficient staff in the service department and in the sales department also. More
Great service experience! My Buick Enclave was in the shop for 5000 mile service and repair of minor bumper damage. All services/repairs were executed in a highly professional My Buick Enclave was in the shop for 5000 mile service and repair of minor bumper damage. All services/repairs were executed in a highly professional manner. The use of courtesy loaner vehicle during the repair process was much appreciated. Marc Hellman and his staff are a pleasure to work with. I've purchased many vehicles from OBX Chevy Buick, and wouldn't buy anywhere else. More
GREAT SERVICE DEPT. My husband & I have been doing business with OBX Chevy for many years now & would never think of going anywhere else. The service dept is truly EXCEPT My husband & I have been doing business with OBX Chevy for many years now & would never think of going anywhere else. The service dept is truly EXCEPTIONAL!!!!! Mr. Miller & his staff are professional.very nice people We are very happy to be a part of the OBX Chevy family, More