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O'Steen Volvo - Service Center

Jacksonville, FL

4.9
57 Reviews

57 Reviews of O'Steen Volvo - Service Center

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February 27, 2020

Exceptional service from the moment I pulled into the service department. This was a emergency service call as I was traveling to my new home. More

by DD
Recommend Dealer
Yes
Employees Worked With
Stephen
February 12, 2020

Service Team is great! Robert was a very patient listener and he made sure all concerns were addressed. He also gave a new loaner which was exactly like my current one (infa More

by DeepRoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky (Loaner Driver), Robert (Service Manager)
February 03, 2020

Service Team is a Super Team Visited O'Steen Volvo for a 40,000 mile service check. Service Advisor Robert L. and Technician Kyle F. worked hand-in-hand to address my "add-on" cus More

by AFvet_6692
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Lawson, Kyle Fenlon
January 30, 2020

Service department is incredibly friendly and followed up thoroughly. Communication was fantastic! Sales was just as great when we determined we would need a new car. Prompt and courteous. More

by Kirk&Stacy
Recommend Dealer
Yes
Employees Worked With
Robert
January 27, 2020

O’Steen provided concierge service to and from our remote location and worked with us to find a time that was convenient. The service performed resolved our issues and we had the car back the next day. More

by 3 time Volvo owner
Recommend Dealer
Yes
Employees Worked With
mark
January 17, 2020

The Service was exception. They make certain that the customer’s needs are understood and resolved. If there are any unforeseen issues, they are quickly snd professionally resolved. The customer needs ar More

by Mflundell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
November 14, 2019

Best service department ever and ive been to a lot over the years! Friendly, honest and prompt. Mark makes sure to take care if his customers ! More

by kahc430
Recommend Dealer
Yes
Employees Worked With
Mark Stapleton
October 29, 2019

Excellent staff and mechanics. They are very kind and helpful. The mechanic finished my car way sooner than I expected and my car was clean and ready to go upon arrival. More

by David
Recommend Dealer
Yes
Employees Worked With
Kari, Nathan
October 17, 2019

Warranty service Fast efficient easy to schedule and understanding when I needeD to reschedule my first appointment. Nice people to work with. even when I called with More

by Jan R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles
October 06, 2019

We had an issue with a musty smell coming from the a/c vents and the technician (Mark) took care of the problem. Gave us a loaner car for over the weekend. More

by Fred
Recommend Dealer
Yes
Employees Worked With
Mark
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