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O'Steen Volvo

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.8
201 Reviews
At O'Steen Volvo of Jacksonville, your satisfaction is at the heart of everything we do. Our dedicated teams are well-equipped to cater to your requirements from the minute you step in, whether you're shopping for your next vehicle or maintaining your current one.
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10863 Philips Hwy

Jacksonville, FL

32256

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Showing 201 reviews

January 11, 2024

Honest and straightforward staff. A pleasure to work with. Service is outstanding. This is our 3rd purchase. More

by Bob O
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul C
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2024 -

O'Steen Volvo responded

Bob, thank you for taking the time to share your positive feedback and thank you for being a loyal O'Steen Volvo customer! -MM

January 08, 2024

Three years ago we purchased our first Volvo from O'Steen and were so pleased with the experience as well as the car that we returned last month to purchase another. More

by findleslie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mehmet B, Paul S, Michelle Williams, Jimmy Simmons, Robert Maurice
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Jan 11, 2024 -

O'Steen Volvo responded

It's truly gratifying to hear that three years ago, your initial Volvo purchase with O'Steen was a satisfying experience, and you were pleased not only with the process but also with the car itself. We look forward to continuing to provide you with excellent service and quality vehicles in the future. -MM

January 05, 2024

They did me a huge favor earlier in the year; therefore, I wanted to stay with a Volvo product. More

by ccoxwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 11, 2024 -

O'Steen Volvo responded

Thank you for being a loyal O'Steen Volvo customer! -MM

January 03, 2024

Paul and Shawn were both a pleasure to deal with. They made for an easy car buying experience More

by drewanderson33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 11, 2024 -

O'Steen Volvo responded

Thank you so much for sharing your positive experience! -MM

December 31, 2023

Robert the salesperson and Shawn the Manager where fantastic to do business with! Very straight shooters and knowleagable. More

by Mrei11
Recommend Dealer
Yes
Employees Worked With
Robert Maurice
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Jan 11, 2024 -

O'Steen Volvo responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that Robert, your salesperson, and Shawn, the Manager, made your business dealings fantastic. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your business and look forward to serving you again in the future. -MM

December 27, 2023

Everyone at O'Steen Volvo was extremely helpful. O'Steen was a great buying experience and the best price! More

by POPPJAY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse H
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2024 -

O'Steen Volvo responded

Thank you!

December 19, 2023

Purchased a used vehicle. I expressed concern regarding steering pump noise. I was reassured it was fine. I took it to Eurospec who resolved the issue immediately. The s More

by bill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jesse H
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Woody did a great job explaining warranty options and financing , Robert Maurice
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December 18, 2023

I always have a positive experience with O'Steen. This is my second lease with them and my second time choosing them over my local dealer! More

by artsy_alycia
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Simmons, Robert Maurice
Report | Print
Dec 22, 2023 -

O'Steen Volvo responded

Thank you so much for sharing your positive experience with O'Steen. We are thrilled to hear that this is your second lease with us, and we truly appreciate your loyalty. It means a lot to us that you have chosen O'Steen over your local dealer once again. -Mallory

December 16, 2023

We were able to select car and no haggle or hassle . Everything went quickly stress free and smooth . Was a pleasure for once getting a car More

by vclouse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mehmet B, Paul S, Michelle Williams, Jimmy Simmons, Robert Maurice
Report | Print
Dec 22, 2023 -

O'Steen Volvo responded

Our team is dedicated to providing exceptional service, and it's rewarding to know that we have met your expectations. -Mallory

December 13, 2023

I want to thank Blerim Paplekaj, Jimmy, and Woody for their great service and for getting me in the perfect vehicle with a really good deal. More

by victorspann1962
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blerim Paplekaj, Jimmy, and Woody, 10 stars. thanks guys!, Jimmy Simmons
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Dec 22, 2023 -

O'Steen Volvo responded

Thank you for taking the time to express your gratitude. Your appreciation means a lot to us, and we'll be sure to pass along your kind words to Blerim, Jimmy, and Woody. If there's anything else you need or if you have any further feedback to share, please don't hesitate to reach out. We value your business and look forward to serving you in the future. -Mallory

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