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O'Steen Volvo

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.9
215 Reviews
At O'Steen Volvo of Jacksonville, your satisfaction is at the heart of everything we do. Our dedicated teams are well-equipped to cater to your requirements from the minute you step in, whether you're shopping for your next vehicle or maintaining your current one.
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10863 Philips Hwy

Jacksonville, FL

32256

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Showing 215 reviews

April 17, 2024

It was great. The sales men so very professional and very helpful. I will him a 10+ More

by bettykalpin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mehmet B
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Apr 29, 2024 -

O'Steen Volvo responded

Thank you for your 5-STAR review!

April 13, 2024

Great customer service! Super friendly, helpful, knowledgeable and hospitable. My first time buying a car was a great experience. More

by ashlee.golden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul S
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Apr 15, 2024 -

O'Steen Volvo responded

Ashlee, Thank you so much for sharing your experience with us! We're absolutely delighted to hear that your first car buying experience was a positive one, and it's fantastic to know that our team could make it all the more special. /MM

April 13, 2024

She did a great job at the dealership handling any of my need for the exact model Volvo, I was looking for More

by gsaig
Recommend Dealer
Yes
Employees Worked With
Shawn M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul S
Report | Print
Apr 15, 2024 -

O'Steen Volvo responded

Thank you so much for taking the time to share your experience! /MM

April 07, 2024

Very attentive, courteous and knowledgeable. Very helpful in providing options in warranties and financing. Completed the paperwork very quickly. More

by smbjax
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul S
Report | Print
Apr 09, 2024 -

O'Steen Volvo responded

Thank you so much for taking the time to leave us this wonderful review! We're thrilled to hear that you found our team to be attentive, courteous, and knowledgeable. It's our top priority to ensure that our customers feel fully informed about their warranties and financing options, and we're glad we could assist you effectively in these areas. /MM

March 18, 2024

Extremely easy to deal with. Very friendly. Service department is great. We are now a 3 Volvo family. More

by drdougl
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jesse H
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blerim P
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Mar 19, 2024 -

O'Steen Volvo responded

Dr Dougl, Thank you for your fantastic review! We're thrilled to hear that you found your experience with us extremely easy and friendly. Our service department takes great pride in delivering top-notch service, and we're delighted that you've had a positive experience with them. Becoming a three Volvo family is quite the compliment, and we're honored to have earned your trust and loyalty. /MM

March 17, 2024

Was a great car buying experience. Everyone was super helpful. I’m very much enjoying my first Volvo. More

by Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Dulberger
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Mar 19, 2024 -

O'Steen Volvo responded

Mark, Thank you so much for your kind words! We're thrilled to hear that you had a great experience purchasing your first Volvo with us. We hope you continue to enjoy your new Volvo and that it brings you many miles of happiness on the road ahead. If you ever need anything else, don't hesitate to reach out. /MM

March 16, 2024

Love these cars and this dealership! ! Transparent, fair, and they prep the cars so well! More

by Paul Chrisman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse H
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2024 -

O'Steen Volvo responded

Paul, Thank you so much for your glowing review! /MM

March 15, 2024

We loved our Care by Volvo 2022 XC40 and Paul helped us find a great new lease to replace it. After some back and forth we landed on the right trim, wheels, and color. Thanks! More

by stephenwalker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2024 -

O'Steen Volvo responded

Stephen, We truly appreciate your feedback and your continued trust in our services. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to ensure your driving experience remains nothing short of exceptional. /MM

March 14, 2024

I worked with Jay Popp for almost a year to find the perfect car. I am not an easy customer as I had a very specific ask of model, accessories and age. Jay worked tirelessly to search nationwide for my More

by Kevinaom
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mehmet B., Jay Popp
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Mar 14, 2024 -

O'Steen Volvo responded

Kevin, Thank you immensely for your loyalty and for sharing your experience with us! We're delighted to hear that Jay went above and beyond to find the perfect car for you, even with your specific requests. It's fantastic to know that his dedication and hard work paid off in finding exactly what you were looking for. /MM

March 14, 2024

Alan and Shawn made the car buying experience and pleasure. I would definitely recommend them if buying a car at O'steen's. More

by jamie.homedesign
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Dulberger
Report | Print
Mar 14, 2024 -

O'Steen Volvo responded

Jamie, Thank you so much for your kind words! We're thrilled to hear that Alan and Shawn provided you with an enjoyable car buying experience. At O'Steen, we strive to make the process as smooth and pleasant as possible for our customers, and it's wonderful to know that they exceeded your expectations. /MM

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