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O'Steen Volvo

Jacksonville, FL

4.8
201 Reviews
At O'Steen Volvo of Jacksonville, your satisfaction is at the heart of everything we do. Our dedicated teams are well-equipped to cater to your requirements from the minute you step in, whether you're shopping for your next vehicle or maintaining your current one.
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10863 Philips Hwy

Jacksonville, FL

32256

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Showing 201 reviews

March 18, 2024

Extremely easy to deal with. Very friendly. Service department is great. We are now a 3 Volvo family. More

by drdougl
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jesse H
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blerim P
Mar 19, 2024 -

O'Steen Volvo responded

Dr Dougl, Thank you for your fantastic review! We're thrilled to hear that you found your experience with us extremely easy and friendly. Our service department takes great pride in delivering top-notch service, and we're delighted that you've had a positive experience with them. Becoming a three Volvo family is quite the compliment, and we're honored to have earned your trust and loyalty. /MM

March 17, 2024

Was a great car buying experience. Everyone was super helpful. I’m very much enjoying my first Volvo. More

by Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Dulberger
Mar 19, 2024 -

O'Steen Volvo responded

Mark, Thank you so much for your kind words! We're thrilled to hear that you had a great experience purchasing your first Volvo with us. We hope you continue to enjoy your new Volvo and that it brings you many miles of happiness on the road ahead. If you ever need anything else, don't hesitate to reach out. /MM

March 16, 2024

Love these cars and this dealership! ! Transparent, fair, and they prep the cars so well! More

by Paul Chrisman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse H
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

O'Steen Volvo responded

Paul, Thank you so much for your glowing review! /MM

March 15, 2024

We loved our Care by Volvo 2022 XC40 and Paul helped us find a great new lease to replace it. After some back and forth we landed on the right trim, wheels, and color. Thanks! More

by stephenwalker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

O'Steen Volvo responded

Stephen, We truly appreciate your feedback and your continued trust in our services. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to ensure your driving experience remains nothing short of exceptional. /MM

March 14, 2024

I worked with Jay Popp for almost a year to find the perfect car. I am not an easy customer as I had a very specific ask of model, accessories and age. Jay worked tirelessly to search nationwide for my More

by Kevinaom
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jay Popp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mehmet B.
Mar 14, 2024 -

O'Steen Volvo responded

Kevin, Thank you immensely for your loyalty and for sharing your experience with us! We're delighted to hear that Jay went above and beyond to find the perfect car for you, even with your specific requests. It's fantastic to know that his dedication and hard work paid off in finding exactly what you were looking for. /MM

March 14, 2024

Alan and Shawn made the car buying experience and pleasure. I would definitely recommend them if buying a car at O'steen's. More

by jamie.homedesign
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Dulberger
Mar 14, 2024 -

O'Steen Volvo responded

Jamie, Thank you so much for your kind words! We're thrilled to hear that Alan and Shawn provided you with an enjoyable car buying experience. At O'Steen, we strive to make the process as smooth and pleasant as possible for our customers, and it's wonderful to know that they exceeded your expectations. /MM

March 13, 2024

We were in the market for a new car with an EV/gas combination. We were especially interested in a plug in hybrid. Not many cars offered that product. I was very interested in the Volvo for that reaso More

by SEDEEE1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mehmet B
Mar 14, 2024 -

O'Steen Volvo responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that you were interested in our Volvo plug-in hybrid and that Mehmet was able to assist you effectively. At Volvo, safety is at the forefront of everything we do, and we're delighted that Mehmet could provide you with comprehensive information on the safety features of our vehicles. /MM

March 13, 2024

Great service ,treated me with respect I would recommend them to all my friends looking for a car More

by al33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse H
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mehmet B
Mar 14, 2024 -

O'Steen Volvo responded

Thank you so much for your kind words and recommendation! We're thrilled to hear that you had a great experience with our service and that you felt respected throughout your interaction with us. /MM

March 06, 2024

sed on customer satisfaction with the whole buying/leasing process. Mehmet made the process enjoyable. More

by EILETY1940
Recommend Dealer
Yes
Employees Worked With
Mehmet B
Mar 08, 2024 -

O'Steen Volvo responded

Thank you so much for taking the time to share a 5-STAR review! /MM

February 26, 2024

The dealership was great! So many cars, there was barely parking. We went to see a specific car and Jason helped us out. Even though he was very new there, he was helpful a More

by Douglasvblair
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
Feb 29, 2024 -

O'Steen Volvo responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that your visit to our dealership was enjoyable and that Jason provided you with helpful assistance. We strive to offer a wide selection of vehicles and provide a comfortable and low-pressure environment for our customers. We're glad to hear that you had a positive test drive experience and were able to explore the great self-driving features of the car you were interested in. /MM

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