Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

O'Steen Volvo

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.9
215 Reviews
At O'Steen Volvo of Jacksonville, your satisfaction is at the heart of everything we do. Our dedicated teams are well-equipped to cater to your requirements from the minute you step in, whether you're shopping for your next vehicle or maintaining your current one.
Contact Dealership

10863 Philips Hwy

Jacksonville, FL

32256

Directions

By Type

Showing 215 reviews

October 16, 2024

Paul and the rest of the team really went the extra mile to make sure that we got the car that we wanted and with a great deal as well. Highly recommended! More

by alexandra.smirnova
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse H
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

O'Steen Volvo responded

Thank you so much for your kind words! We're delighted to hear that Paul and the team went the extra mile to ensure you found the perfect car at a great deal. Your recommendation means a lot to us! If you need anything in the future or have any questions, don’t hesitate to reach out. Enjoy your new vehicle! /MM

October 11, 2024

it was a pleasant experience, everyone was nice and helpful.So far I love my car. More

by 285lillian
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frank Z
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

O'Steen Volvo responded

Thank you for trusting O'Steen Volvo Cars of Jacksonville for your car buying experience!

October 09, 2024

Great team here. Shawn, Frank, Woody. They all know what they are doing and they do it well. It makes car buying hassle free and exciting. More

by joshbb512
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Z
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Woody
Report | Print
Oct 17, 2024 -

O'Steen Volvo responded

Thank you for your fantastic feedback! We’re thrilled to hear that Shawn, Frank, and Woody provided you with such a positive car-buying experience. Making the process hassle-free and exciting is what we strive for, and it’s great to know our team delivered on that. If you have any more questions or need assistance in the future, feel free to reach out. Enjoy your new vehicle! /MM

October 05, 2024

The made the purchase simple and fast. From the beginning to end the service was exemplary. More

by desiraeroyal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

O'Steen Volvo responded

Thank you so much for your kind words! We’re thrilled to hear that your purchasing experience was simple and fast, and that our team provided exemplary service throughout. /MM

September 27, 2024

Sabrina explain all of the services in detail. They were accommodating and giving me a ride to work, and texting me periodically to inform me of the progress while we’re on my vehicle. They are aw More

by Monte
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina
Report | Print
Oct 01, 2024 -

O'Steen Volvo responded

Thank you for your wonderful review! We’re thrilled to hear that Sabrina took the time to explain everything in detail and that our team was accommodating with your transportation needs. Keeping you updated on your vehicle's progress is important to us, and we’re glad you felt supported throughout the process. We appreciate your kind words and look forward to assisting you again in the future! /MM

September 23, 2024

It was a good experience i with the the dealership and a sales person I will recommend my friends to go buy a car from there More

by fdeterville68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salvador Maldonado
Report | Print
Oct 01, 2024 -

O'Steen Volvo responded

Thank you for taking the time to share your experience! We're so glad to hear that you had a good experience with our dealership and your salesperson. Your recommendation to friends means a lot to us! If you or your friends have any questions or need assistance, don’t hesitate to reach out. We’re here to help! /MM

September 06, 2024

Got a great deal on a Volvo XC40. Staff was accomodating. After about six months I still like the car. More

by mweeks5404
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don't remember specific names.
Report | Print
Sep 18, 2024 -

O'Steen Volvo responded

We’re so glad to hear that our team was able to assist you and that you’re still enjoying your car! When you’re ready for service or looking to upgrade to your next vehicle, we can’t wait to welcome you back! /MM

September 06, 2024

Brittany our service manager was excellent! ! You have a customer for life. Please let her know for us. More

by deandevlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittney
Report | Print
Sep 18, 2024 -

O'Steen Volvo responded

Thank you for your wonderful review! We’re delighted to hear that Brittany provided you with excellent service. Our goal is to create an exceptional experience that makes all our customers feel like part of our family for life, and we’re thrilled to have won you over! If there’s anything else we can assist you with, please don’t hesitate to reach out! /MM

August 25, 2024

Very nice and honest. Treated me and my mother very well to help me get my new car. More

by awhitney2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2024 -

O'Steen Volvo responded

Thank you so much for taking the time to share your 5-STAR review! /MM

August 24, 2024

Very friendly and welcoming. Conducted thorough analysis of the problem. I was informed on a timely basis.. The time span was 3 hours in and out. More

by John Coman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dealt with Female Service Mgr. She did a nice job,
Report | Print
Aug 26, 2024 -

O'Steen Volvo responded

John, Thank you for sharing your positive service experience with us! /MM

1
2
3
4
...
22