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O'Steen Volvo

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.8
220 Reviews
At O'Steen Volvo of Jacksonville, your satisfaction is at the heart of everything we do. Our dedicated teams are well-equipped to cater to your requirements from the minute you step in, whether you're shopping for your next vehicle or maintaining your current one.
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10863 Philips Hwy

Jacksonville, FL

32256

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Showing 220 reviews

January 15, 2025

Salesman was fantastic very down to earth and honest. Vehicle with everything they said it was. Very happy with our purchase. More

by anthonylibretti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason T
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2025 -

O'Steen Volvo responded

Anthony, Thank you for sharing your experience! It’s great to know the vehicle met your expectations, and we’re thrilled you're happy with your purchase. If you ever need anything else, don’t hesitate to reach out! /MM

January 13, 2025

Great experience! !! Paul was a pleasure to deal with and made the whole process easy. More

by dcsgeorgiaboy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul C
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2025 -

O'Steen Volvo responded

Thank you for your feedback! We're thrilled to hear you had a great experience and that Paul made the process so easy for you. We’ll be sure to pass along your kind words to him. We look forward to serving you again soon! /MM

Jan 18, 2025 -

O'Steen Volvo responded

Thank you!

December 27, 2024

They were very accommodating and made the transaction simple. Also, there was no pressure during the transaction. More

by CASOWELL1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salvador Maldonado
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Jan 02, 2025 -

O'Steen Volvo responded

Thank you for sharing your 5-STAR review! /MM

December 21, 2024

They care about their customers. The staff Is extremely nice and they go above and beyond for their customers. More

by joncook525
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Z
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Woody
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Jan 02, 2025 -

O'Steen Volvo responded

Jon, thank you for taking the time to share your review! /MM

December 19, 2024

Paul was excellent with explaining all of the features. Woody was very helpful with the financing. More

by dmbuis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn M
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

O'Steen Volvo responded

Thank you for your 5-star review and trusting us for your automotive needs!

December 12, 2024

if I could give 10 stars, I would. Don't think I've ever come across such an accommodating , friendly staff. Work was done in a timely manner, as promised. More

by ronniesp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina
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Dec 12, 2024 -

O'Steen Volvo responded

Thank you so much for your kind words! /MM

December 11, 2024

Excellent buying experience. Drew was great to work both during the sales process and after our purchase. More

by jelang7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew L
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Dec 12, 2024 -

O'Steen Volvo responded

Thank you so much for your kind words! We're thrilled to hear that you had an excellent buying experience. If you need anything else or have any questions in the future, don't hesitate to reach out. /MM

December 01, 2024

Our salesman was truly wonderful to work with - especially on his day off, a Sunday. More

by rduhn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

O'Steen Volvo responded

Thank you for your feedback!

December 01, 2024

Andrew Limbrick and Shawn Mason were great to work with. Drew kept in touch and led me through different options, used-new-leasing, and helped me make the right decision. Looking forward to working with O More

by mpickels
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew L
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Dec 02, 2024 -

O'Steen Volvo responded

Thank you for your wonderful review! We’re so glad to hear that Andrew and Shawn provided you with excellent service and helped guide you through your options. It’s great to know that you’re returning to Volvo after 31 years, and we couldn’t be more excited to welcome you back! We look forward to working with you again and ensuring your experience with O’Steen Volvo remains top-notch. /MM

November 22, 2024

Always spot on service—timely, friendly and quick to find ways to save or maximize value on service appointments. I love this service department! More

by Twirth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, service writer/manager
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Nov 25, 2024 -

O'Steen Volvo responded

Thank you so much for your fantastic feedback! We're thrilled to hear that you consistently have a positive experience with our service department. We truly appreciate your loyalty, and we look forward to continuing to serve you in the future. /MM

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