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O'Steen Volvo
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 215 reviews
Service Team is great! Robert was a very patient listener and he made sure all concerns were addressed. He also gave a new loaner which was exactly like my current one (infa Robert was a very patient listener and he made sure all concerns were addressed. He also gave a new loaner which was exactly like my current one (infact better) so that I don't have any issues while the car was being serviced. More
Service Team is a Super Team Visited O'Steen Volvo for a 40,000 mile service check. Service Advisor Robert L. and Technician Kyle F. worked hand-in-hand to address my "add-on" cus Visited O'Steen Volvo for a 40,000 mile service check. Service Advisor Robert L. and Technician Kyle F. worked hand-in-hand to address my "add-on" customer issues. Kyle came to the Business Area where I was waiting over three times to appraise me of his progress and to discuss my vehicle performance issues further. He was able to put me at ease by explaining his technical approach and findings. The Service Dept. went above and beyond in my case and I am grateful. More
Service department is incredibly friendly and followed up thoroughly. Communication was fantastic! Sales was just as great when we determined we would need a new car. Prompt and courteous. thoroughly. Communication was fantastic! Sales was just as great when we determined we would need a new car. Prompt and courteous. More
O’Steen provided concierge service to and from our remote location and worked with us to find a time that was convenient. The service performed resolved our issues and we had the car back the next day. location and worked with us to find a time that was convenient. The service performed resolved our issues and we had the car back the next day. More
The Service was exception. They make certain that the customer’s needs are understood and resolved. If there are any unforeseen issues, they are quickly snd professionally resolved. The customer needs ar customer’s needs are understood and resolved. If there are any unforeseen issues, they are quickly snd professionally resolved. The customer needs are the of the utmost concern for the staff More
Excellent staff and mechanics. They are very kind and helpful. The mechanic finished my car way sooner than I expected and my car was clean and ready to go upon arrival. helpful. The mechanic finished my car way sooner than I expected and my car was clean and ready to go upon arrival. More
2017 XC60 Dynamic What a terrific experience buying my 'new to me' 2017 Volvo XC60. This is my second XC60 and I was looking to upgrade to a newer model with all the t What a terrific experience buying my 'new to me' 2017 Volvo XC60. This is my second XC60 and I was looking to upgrade to a newer model with all the technology bells and whistles. Not only did Matt Sorgman find me the perfect car, he did it in about a week! My new Volvo is what I was hoping for and so much more! The purchase process was easy and quick and the few follow up items needed were handled quickly and efficiently. I couldn't be happier! If you are looking for a new or certified used Volvo, go see Matt! More
Warranty service Fast efficient easy to schedule and understanding when I needeD to reschedule my first appointment. Nice people to work with. even when I called with Fast efficient easy to schedule and understanding when I needeD to reschedule my first appointment. Nice people to work with. even when I called with questions. More