O'Steen Volvo
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 201 reviews
O’Steen provided concierge service to and from our remote location and worked with us to find a time that was convenient. The service performed resolved our issues and we had the car back the next day. location and worked with us to find a time that was convenient. The service performed resolved our issues and we had the car back the next day. More
The Service was exception. They make certain that the customer’s needs are understood and resolved. If there are any unforeseen issues, they are quickly snd professionally resolved. The customer needs ar customer’s needs are understood and resolved. If there are any unforeseen issues, they are quickly snd professionally resolved. The customer needs are the of the utmost concern for the staff More
Excellent staff and mechanics. They are very kind and helpful. The mechanic finished my car way sooner than I expected and my car was clean and ready to go upon arrival. helpful. The mechanic finished my car way sooner than I expected and my car was clean and ready to go upon arrival. More
2017 XC60 Dynamic What a terrific experience buying my 'new to me' 2017 Volvo XC60. This is my second XC60 and I was looking to upgrade to a newer model with all the t What a terrific experience buying my 'new to me' 2017 Volvo XC60. This is my second XC60 and I was looking to upgrade to a newer model with all the technology bells and whistles. Not only did Matt Sorgman find me the perfect car, he did it in about a week! My new Volvo is what I was hoping for and so much more! The purchase process was easy and quick and the few follow up items needed were handled quickly and efficiently. I couldn't be happier! If you are looking for a new or certified used Volvo, go see Matt! More
Warranty service Fast efficient easy to schedule and understanding when I needeD to reschedule my first appointment. Nice people to work with. even when I called with Fast efficient easy to schedule and understanding when I needeD to reschedule my first appointment. Nice people to work with. even when I called with questions. More
Great experience all around! I was challenged determining whether to purchase a 2019 Volvo XC60 or a slightly used 2018 XC90 . My sales representative Rob DelVecchio was very pati I was challenged determining whether to purchase a 2019 Volvo XC60 or a slightly used 2018 XC90 . My sales representative Rob DelVecchio was very patient and cordial and eventually I decided to buy my 3rd consecutive XC90. Negotiations were pleasant! Finance went smooth and was also weirdly a positive experience. I was then given a very extensive overview of my new spaceship's electronics system. Another great job by the O'steen employees. More
We had an issue with a musty smell coming from the a/c vents and the technician (Mark) took care of the problem. Gave us a loaner car for over the weekend. vents and the technician (Mark) took care of the problem. Gave us a loaner car for over the weekend. More
Great service, great personal attention I bought a 2019 Volvo S60 from O'Steen. Everyone from Chip O'Steen (Owner), Rob DelVecchio (Sales), to Scott Smith (Service) could not have been more I bought a 2019 Volvo S60 from O'Steen. Everyone from Chip O'Steen (Owner), Rob DelVecchio (Sales), to Scott Smith (Service) could not have been more helpful. They went over and above to assure I was happy with the product, the price I paid, and the service. They clearly wanted to assure I would be a client for life. I honestly felt that their first goal with me as customer was that I was 100% satisfied in every way. I highly recommend dealing with O'Steen as a dealership They want you as a customer for life and it shows in their approach. Thanks guys! More
O’Steen Volvo provides consistently great service. Craig Is a true professional and a pleasure to work with. All work was completed to my satisfaction and on time. Is a true professional and a pleasure to work with. All work was completed to my satisfaction and on time. More