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O'Steen Volvo

Jacksonville, FL

4.8
201 Reviews
At O'Steen Volvo of Jacksonville, your satisfaction is at the heart of everything we do. Our dedicated teams are well-equipped to cater to your requirements from the minute you step in, whether you're shopping for your next vehicle or maintaining your current one.
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10863 Philips Hwy

Jacksonville, FL

32256

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Showing 201 reviews

January 27, 2020

O’Steen provided concierge service to and from our remote location and worked with us to find a time that was convenient. The service performed resolved our issues and we had the car back the next day. More

by 3 time Volvo owner
Recommend Dealer
Yes
Employees Worked With
mark
January 17, 2020

The Service was exception. They make certain that the customer’s needs are understood and resolved. If there are any unforeseen issues, they are quickly snd professionally resolved. The customer needs ar More

by Mflundell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
November 14, 2019

Best service department ever and ive been to a lot over the years! Friendly, honest and prompt. Mark makes sure to take care if his customers ! More

by kahc430
Recommend Dealer
Yes
Employees Worked With
Mark Stapleton
October 29, 2019

Excellent staff and mechanics. They are very kind and helpful. The mechanic finished my car way sooner than I expected and my car was clean and ready to go upon arrival. More

by David
Recommend Dealer
Yes
Employees Worked With
Kari, Nathan
October 25, 2019

2017 XC60 Dynamic What a terrific experience buying my 'new to me' 2017 Volvo XC60. This is my second XC60 and I was looking to upgrade to a newer model with all the t More

by bareftgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Sorgman
October 17, 2019

Warranty service Fast efficient easy to schedule and understanding when I needeD to reschedule my first appointment. Nice people to work with. even when I called with More

by Jan R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles
October 08, 2019

Great experience all around! I was challenged determining whether to purchase a 2019 Volvo XC60 or a slightly used 2018 XC90 . My sales representative Rob DelVecchio was very pati More

by dzepp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob DelVecchio, Finance -gentleman from NY, john? from Holland
October 06, 2019

We had an issue with a musty smell coming from the a/c vents and the technician (Mark) took care of the problem. Gave us a loaner car for over the weekend. More

by Fred
Recommend Dealer
Yes
Employees Worked With
Mark
October 05, 2019

Great service, great personal attention I bought a 2019 Volvo S60 from O'Steen. Everyone from Chip O'Steen (Owner), Rob DelVecchio (Sales), to Scott Smith (Service) could not have been more More

by MPENS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chip O'Steen, Rob DelVecchio, Scott Smith
October 03, 2019

O’Steen Volvo provides consistently great service. Craig Is a true professional and a pleasure to work with. All work was completed to my satisfaction and on time. More

by Bill J
Recommend Dealer
Yes
Employees Worked With
Craig; Carrie
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