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O'Steen Volvo

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.8
201 Reviews
At O'Steen Volvo of Jacksonville, your satisfaction is at the heart of everything we do. Our dedicated teams are well-equipped to cater to your requirements from the minute you step in, whether you're shopping for your next vehicle or maintaining your current one.
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10863 Philips Hwy

Jacksonville, FL

32256

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Showing 201 reviews

April 18, 2023

Bill, my service person and the entire staff went above and beyond to make sure my car was performing properly. I thank them for that!! More

by deborahkersey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill and Mark
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April 16, 2023

Very strong service team that is attentive to our requests. Vehicles are returned without any issues. More

by Jaddno
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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April 15, 2023

Easy automated online service booking; friendly service staff; everything was as described at the appointment; no surprise fees; comfortable waiting room. More

by Rford
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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April 14, 2023

Mark is above and beyond and has excellent customer service. Volvo is lucky to have such a stellar service employee. He’s been with Volvo for as long as I have had my last two Volvos and it shows. I ha More

by Jenny
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in service
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April 14, 2023

My service tech Bill was outstanding, he went out of his way in making sure I was in and out as quick as possible! More

by Kessler
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
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April 12, 2023

Received a friendly greeting the moment we entered the lot. All employees were friendly and professional. Paul was very knowledgeable and made us feel at home. More

by zaneeppes
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul
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April 12, 2023

On vacation needed an oil change. Dealership accommodated our trip plans and completed the service quickly and got us on our way. Staff was very personable and professional. More

by bierts
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Young lady service writer
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April 12, 2023

Service appt on 4/7/2023. Mark Stapleton was fantastic. Extremely courteous and attentive. Very professional staff all around! More

by Jmnorl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stapleton
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April 11, 2023

Brittany in the service department is FABULOUS! easy to reach, very knowledgeable & communicates well. I highly recommend O’STEEN Volvo More

by ShannonMilender
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
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April 11, 2023

Excellent and professional customer service. Service department completed the work on time. Waiting area was very comfortable and clean. More

by jkbaker
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
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