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O'Steen Volvo

Jacksonville, FL

4.8
201 Reviews
At O'Steen Volvo of Jacksonville, your satisfaction is at the heart of everything we do. Our dedicated teams are well-equipped to cater to your requirements from the minute you step in, whether you're shopping for your next vehicle or maintaining your current one.
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10863 Philips Hwy

Jacksonville, FL

32256

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Showing 201 reviews

August 02, 2023

The staff were very friendly and not pushy at all. They really wanted to make sure we were in the right care for our needs. The whole process of buying was simple and stress free. They have even ch More

by marsde120
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Chrisman
Aug 28, 2023 -

O'Steen Volvo responded

We truly appreciate your positive feedback! Our team at O'Steen Volvo is dedicated to providing a friendly and pressure-free experience. Ensuring you're in the right car for your needs is of utmost importance to us. Thank you for choosing us and for sharing your experience! -Mallory

August 02, 2023

Buying a car was a pleasurable experience at O’Steen Volvo of Jacksonville. Everyone was very professional. More

by Sanjo.Shatley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Popp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Williams
Aug 28, 2023 -

O'Steen Volvo responded

I am delighted to hear that your car-buying experience at O’Steen Volvo of Jacksonville was a pleasurable one! Our team's commitment to professionalism is a top priority, and we're thrilled that it made a positive impact on your experience. -Mallory

August 02, 2023

Very nice, not pushy or salesy, love my new Volvo. Bought the first one I looked at More

by Shellsfloyd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Popp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

O'Steen Volvo responded

We're so glad to hear that you had a positive experience with us! Our team aims to provide a comfortable environment for our customers. If you ever have any questions about your new vehicle or need assistance in the future, don't hesitate to reach out. -Mallory

August 01, 2023

the dealership was very professional great customer service and very attentive i could go on and on about how good they are.in my book they get an A. More

by rob.freeman58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Popp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

O'Steen Volvo responded

Rob, I am so happy to hear about your exceptional experience with us! Your positive feedback about our dealership's professionalism, excellent customer service, and attentiveness. We're honored to have earned an A in your book. If you ever need anything else or want to share more feedback, please don't hesitate to reach out. -Mallory

Aug 29, 2023 -

rob.freeman58 responded

good dealership excellent service.

August 01, 2023

No pressure — great deal — professional salesman —good inventory with a good variety of colors and options. More

by jimrobinsonjax
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Popp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Chrisman
Aug 28, 2023 -

O'Steen Volvo responded

We're delighted to hear that you had such a positive experience with us! Our team strives to provide a no-pressure environment, and we're glad that you found our approach comfortable. -Mallory

August 01, 2023

Everyone at O’Steen Volvo went out of their way to ensure a great experience. Lisa Grant did a great job of explaining all the bells and whistles on my 2023 XC90 Volvo. More

by kshrewsbury
Recommend Dealer
Yes
Employees Worked With
Lisa Grant
Aug 28, 2023 -

O'Steen Volvo responded

Thank you for sharing your wonderful experience with us! We're thrilled that our team at O’Steen Volvo went the extra mile to ensure you had a great experience. It's fantastic to hear that Lisa's assistance was valuable in familiarizing you with your new 2023 XC90 Volvo. If you have any more questions about your vehicle or need assistance in the future, please don't hesitate to reach out. -Mallory

August 01, 2023

Extremely professional, pleasant and thorough sales staff. No stressful hard sales tactics. Very accomodating to our needs and schedule More

by ROSIEGROSS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michele Williams, Jimmy Simmons
Sep 21, 2023 -

O'Steen Volvo responded

Thank you for sharing your feedback, and it's clear that you had a pleasant and stress-free experience. -Mallory

April 20, 2023

They found a car that met all our requests salespeople worked well for are needs the car rids and drives great but best of all are insurance premiums went down because of the safety More

by Pundt.ike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khader.Salameh. Woody Ocain and the entire sales
April 19, 2023

Friendly staff; I was kept informed of the progress; clean and comfortable wait area. Thank you More

by dojacksonville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Britney
April 18, 2023

Excellent work and completed ahead of estimate. Friendly ang helpful staff. I will definitely return for service. More

by Celtic43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
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