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O'Steen Volvo
Jacksonville, FL
224 Reviews
At O'Steen Volvo of Jacksonville, your satisfaction is at the heart of everything we do. Our dedicated teams are well-equipped to cater to your requirements from the minute you step in, whether you're shopping for your next vehicle or maintaining your current one.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 224 reviews
Verified Customer
November 09, 2023
Willing to negotiate a reasonable price and trade in allowance. Experienced staff know the vehicles. One disappointment was that the car was almost out of gas. All previous purchases came with a full ta allowance. Experienced staff know the vehicles. One disappointment was that the car was almost out of gas. All previous purchases came with a full tank; my trade in was almost full. Was worried I might not make it home as I didn’t notice low fuel until on the interstate. Overall it was a good experience without a lot of pressure. It was our third Volvo. More
by JHHUTCH137
October 31, 2023
One week ago, I scheduled an appointment to change the oil at your location. At the time of the call I was quoted $170.00 by representative name Kali or person with the first name K. When I brought my ca oil at your location. At the time of the call I was quoted $170.00 by representative name Kali or person with the first name K. When I brought my car for service on today - 10/31/2023, I was told a very different price by Sabrina. The price was $230.00 or $250.00. Utmost, I was lied to by an agent of the Dealership. Volvo Osteen is a HUGE disappointment for me, I feel like I was taken advantage of. I will no longer service my car at this location. I am sorry, Daytona Volvo charges for the same job $150.00. More
by Frankel
Employees Worked With
Jay Popp
October 20, 2023
It was a great experience of leasing a new Volvo xc60 2024 model from Osteen Volvo. I liked flexibility, professionalism and friendly behavior of all the staff. 2024 model from Osteen Volvo. I liked flexibility, professionalism and friendly behavior of all the staff. More
by harshadjoshi3
October 18, 2023
I appreciate how efficient everyone involved was. They got me a quote right away, honored the quote and got me in and out in under 3 hours. Paul spent time setting up my technology as well in the ne They got me a quote right away, honored the quote and got me in and out in under 3 hours. Paul spent time setting up my technology as well in the new car. And my car (xc60) drives smooth as butter. Thank you to Paul, Jay, and Woody. More
by corrihunt17
October 10, 2023
The delivery meeting was very brief. No thorough explanation of how to link to technology or use. Though there was an appointment, it seemed sales person was in hurry. No thorough explanation of how to link to technology or use. Though there was an appointment, it seemed sales person was in hurry. More
by Getthump
Employees Worked With
Jimmy Simmons
