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O'Steen Volvo
Jacksonville, FL
215 Reviews
At O'Steen Volvo of Jacksonville, your satisfaction is at the heart of everything we do. Our dedicated teams are well-equipped to cater to your requirements from the minute you step in, whether you're shopping for your next vehicle or maintaining your current one.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 215 reviews
October 10, 2023
The delivery meeting was very brief. No thorough explanation of how to link to technology or use. Though there was an appointment, it seemed sales person was in hurry. No thorough explanation of how to link to technology or use. Though there was an appointment, it seemed sales person was in hurry. More
by Getthump
Verified CustomerEmployees Worked With
Jimmy Simmons
September 27, 2023
Best car buying experience ever! Lisa did an excellent job showcasing the benefit of buying a Volvo, A+ regarding her knowledge. The rest of the staff was very friendly and inform Lisa did an excellent job showcasing the benefit of buying a Volvo, A+ regarding her knowledge. The rest of the staff was very friendly and informative. More
by Sbowl
Employees Worked With
Lisa F and Woody, Jimmy Simmons
September 22, 2023
Horrible experience at this dealership. they basically did a bait and switch with a car that was on their lot vs selling us a model with all of the options we wanted and were willing to pay they basically did a bait and switch with a car that was on their lot vs selling us a model with all of the options we wanted and were willing to pay for. They told us they could remove the middle section of the middle row to make the car a 6 passenger vs 7 passenger. Once we purchased the vehicle they told us they could not remove the middle section of the middle row. Told us to take to a 3rd party to do this, voiding the warranty. Now they refuse to answer my wife's emails try to correct this issue. The sales management is very disrespectful to women. I would not recommend this dealership to anyone. More
by Cmachenberg
Employees Worked With
Lisa,
September 20, 2023
Michelle was absolutely amazing! She was extremely knowledgeable and helped ensure I picked the car that best fit my needs. The entire process was quick, easy and painless. She ev She was extremely knowledgeable and helped ensure I picked the car that best fit my needs. The entire process was quick, easy and painless. She even helped facilitate having the car delivered to my home, as I hadn’t planned on getting a car that day (I was just browsing). I couldn’t have asked for a better experience! More
by KNOONE
Employees Worked With
Michelle Williams
September 17, 2023
Exceptional customer service, knowledgeable salesman, smooth transaction, trustworthy, accommodating, friendly staff, hassle-free experience, courteous smooth transaction, trustworthy, accommodating, friendly staff, hassle-free experience, courteous More
by sellers75240
September 14, 2023
I had an excellent experience with Jesse, Mehmet and the whole sales team. They were very transparent from the start, when I first contacted them via email. Once I was happy with all the details they provid whole sales team. They were very transparent from the start, when I first contacted them via email. Once I was happy with all the details they provided I paid them a visit, and was relived to that I didn't have to endure all the usual sales tactics, they were fair and honest and also really nice guys, which is why they ultimately got my business. More
by ANNA FERRARI
Employees Worked With
Jesse Herrera, Mehmet B
