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O'Steen Volvo

Jacksonville, FL

4.8
201 Reviews
At O'Steen Volvo of Jacksonville, your satisfaction is at the heart of everything we do. Our dedicated teams are well-equipped to cater to your requirements from the minute you step in, whether you're shopping for your next vehicle or maintaining your current one.
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10863 Philips Hwy

Jacksonville, FL

32256

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Showing 201 reviews

September 17, 2023

Exceptional customer service, knowledgeable salesman, smooth transaction, trustworthy, accommodating, friendly staff, hassle-free experience, courteous More

by sellers75240
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Popp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Fitzgerald
Sep 21, 2023 -

O'Steen Volvo responded

Thank you for taking the time to give us a 5-STAR review!

September 14, 2023

I had an excellent experience with Jesse, Mehmet and the whole sales team. They were very transparent from the start, when I first contacted them via email. Once I was happy with all the details they provid More

by ANNA FERRARI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Herrera, Mehmet B
Sep 21, 2023 -

O'Steen Volvo responded

Transparency is key in any business transaction, and it's great to hear that our team were upfront with you right from the initial email contact. If you ever have any more automotive needs in the future, you know where to turn for a trustworthy and pleasant experience. -Mallory

September 14, 2023

The team was awesome and Paul made sure the entire experience was great! I couldn't be happier with the car. More

by georocabado
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul S
Sep 21, 2023 -

O'Steen Volvo responded

Thank you so much for taking the time to give us a 5-STAR review!

September 07, 2023

A lot of inventory. They worked hard to make a sale and we are very happy with our new car and experience. More

by mark@megawall.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul S
Sep 12, 2023 -

O'Steen Volvo responded

Mark, We understand how important it is to find the perfect car, and we're delighted that we could work with you to ensure you got the one you wanted. If you ever have any questions or need assistance in the future, please don't hesitate to reach out to us. -Mallory

September 07, 2023

We had a great car buying experience. They were fair, honest, and professional— from start to finish. More

by slfcoleman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mehmet B
Sep 12, 2023 -

O'Steen Volvo responded

At O'Steen Volvo, we pride ourselves on providing fair, honest, and professional service to all our customers, and it's wonderful to know that our efforts have left a positive impression on you. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations from start to finish. -Mallory

September 07, 2023

Welcoming staff with no sales pressure whatsoever. Cautious of my time and worked hard to get me out the door satisfied. More

by djohnson74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

O'Steen Volvo responded

Thank you for sharing your positive experience with us! We're delighted to hear that our staff provided you with a welcoming atmosphere and that you felt no sales pressure during your visit. -Mallory

September 06, 2023

Have done business with them for over 15 years Great Dealership..I would recommend them for purchasing and service. More

by ccriggio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse H
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul S, Sabrina Moreira, Mallory M
Sep 21, 2023 -

O'Steen Volvo responded

Thank you so much for your recommendation!

September 05, 2023

Everyone was helpful and efficient. They worked quickly to find a vehicle that had the options I wanted. Finance was accommodating when I had issues getting my bank to raise my daily li More

by Cynthia.capell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa provided 5 star service
Sep 21, 2023 -

O'Steen Volvo responded

Cynthia, thank you so much for taking the time to share your positive experience! -Mallory

September 01, 2023

This is the 6th Volvo I purchased. Three of them from this dealership. It is obvious that I have been a satisfied customer. Paul is easy to deal with. He makes the process easy, qu More

by BIMMSTEIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

O'Steen Volvo responded

Thank you for sharing your positive experiences, and it's clear that you have a reliable partner in Paul and O'Steen Volvo for all your automotive needs! -Mallory

August 31, 2023

We decided to pull ahead on our lease early as we had interest in leasing a new Volvo and they made the entire process super easy and seamless! Lisa was incredibly helpful and hospitable. Really apprecia More

by RRobshaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa (not sure on last name)
Sep 21, 2023 -

O'Steen Volvo responded

It's wonderful to hear that you had such a positive experience when deciding to pull ahead on your lease early to lease a new Volvo. Making the process super easy and seamless is a testament to O'Steen Volvo's commitment to customer satisfaction. -Mallory

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