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O'Steen Volvo Cars of Jacksonville

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.8
229 Reviews
At O'Steen Volvo of Jacksonville, your satisfaction is at the heart of everything we do. Our dedicated teams are well-equipped to cater to your requirements from the minute you step in, whether you're shopping for your next vehicle or maintaining your current one.
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10863 Philips Hwy

Jacksonville, FL

32256

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Showing 229 reviews

May 11, 2025

Had a great experience with O’Steen Volvo Cars of Jacksonville. They really worked with us to get what we wanted. My salesman, Chris Thompson was extremely helpful, knowledgeable, and determined to m More

by Car23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse H
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Chris Thompson provided such outstanding service and helped you find exactly what you were looking for. Your recommendation means a lot to both Chris and the entire O’Steen Volvo Cars of Jacksonville team. We're grateful for your support and look forward to serving you again in the future. Enjoy your new Volvo! -AS

May 05, 2025

Volvo O’Steen took great care of us, Salma Brooks was our sales representative and she make us feel wonderful More

by abinuman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse H
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salma B
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your kind words! We're thrilled to hear that Salma Brooks and the team at Volvo O’Steen provided you with such a positive experience. We truly appreciate your support and are so glad we could make you feel welcome and well taken care of. Enjoy your new Volvo, and don’t hesitate to reach out if you need anything in the future!-AS

April 27, 2025

Very professional,great service, attentive, knowledgeable. We really like our new car! Paul Chrisman took good care of us! More

by courtneysan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse H
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul C
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for the kind words! We're thrilled to hear you had a great experience and are enjoying your new car. Paul Chrisman is a valued member of our team, and we're glad he took such good care of you. If you ever need anything down the road, we're always here to help.🚗💙-AS

April 24, 2025

Worked with us on finishing the deal. Got the car we wanted. Salesman was very knowledgable More

by juddjim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2025 -

O'Steen Volvo Cars of Jacksonville responded

Thank you for your review! We're so glad we could help you get the car you wanted and that our team made the process smooth and informative. We appreciate your business and hope you enjoy every mile in your new vehicle!-AS

April 23, 2025

This is our second Volvo from this dealership, and the whole buying experience was very professional More

by ipnman2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason T
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your continued trust in us and for choosing O'Steen Volvo Cars of Jacksonville again! We're thrilled to hear that your second experience with our team was just as professional. It means a lot to know we could deliver a smooth and satisfying buying process. Enjoy your new Volvo, and we look forward to seeing you again in the future!-AS

April 15, 2025

I love my new XC90 Volvo and it was my best car buying experience. Selma was a delight to work with! More

by kristannabb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salma B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2025 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your kind words! We're thrilled to hear that you're loving your new XC90—it’s an exceptional vehicle! We're especially glad to know that Selma made your car-buying experience such a positive one. We’ll be sure to share your compliments with her. Enjoy every mile in your new Volvo, and don’t hesitate to reach out if you need anything down the road!-AS

April 15, 2025

Salma was great to work with on purchasing our new Volvo. She was professional and personable at the same time. I asked another dealership along with O’Steen to provide me a quote on the exact same vehicle. More

by JCollins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salma B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2025 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for the kind words and for sharing your experience! We're thrilled to hear that Salma made your car-buying journey such a positive one. She truly embodies the professionalism and personal touch we strive for at O'Steen Volvo. We're also glad you appreciated our transparent and upfront approach—it's important to us that our customers feel confident and respected every step of the way. Thank you again for choosing us, and welcome to the O’Steen family! Enjoy your new Volvo, and don’t hesitate to reach out if you ever need anything.-AS

April 14, 2025

Everyone at Volvo was a pleasure to work with. I will be returning! Will Lam was excellent and very knowledgeable about everything I asked. More

by Josh L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike F
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Lam
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Apr 14, 2025 -

O'Steen Volvo Cars of Jacksonville responded

Josh, Thank you so much for the fantastic 5-star review! 🌟 We're thrilled to hear that your experience with everyone at Volvo was a great one, and we truly appreciate your kind words. We’ll be sure to pass along your shoutout to Will Lam — he's an incredible part of our team, and it's great to know his knowledge and service made a lasting impression. We can’t wait to welcome you back! Until then, enjoy the ride and thanks again for choosing us.🚘-AS

April 04, 2025

Best buying experience by far. Very nice, knowledgeable people. Drove 1 car and that’s the one I bought. More

by lynnrobson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nathan Kim
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Apr 04, 2025 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your wonderful review! We're thrilled to hear that your buying experience with us was the best you've had. It’s great to know that you found the perfect car on your first test drive! Our team strives to make every experience as smooth and enjoyable as possible, and we’re so glad you felt that way. Enjoy your new car, and we look forward to serving you again in the future!-AS

March 31, 2025

Lisa F. and Jesse H. were wonderful to work through the process with. Negotiation on the vehicle and price was quick, fair and timely. Lisa could be known More

by Gene Filbert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse H
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Fitzpatrick (sales rep) and Jessie (sales manager)
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Apr 01, 2025 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for sharing your experience! We’re thrilled to hear that Lisa and Jesse made such a positive impact on your car buying experience. Lisa’s dedication to providing exceptional customer service, even after you left the dealership, truly exemplifies the level of support we strive to offer all our customers. We’re so glad she was able to assist you when you needed help with the navigation system — it’s exactly the type of service that sets us apart. We also truly appreciate your feedback on the financing and title process. We understand how important it is to have a smooth, efficient experience from start to finish, and we’re sorry to hear that the process felt slower than expected. We’ll definitely look into ways we can improve the coordination between the dealer, credit unions, and DMV to make this a more seamless process for our customers in the future. Thank you again for your kind words and for your loyalty to the Volvo brand. We wish you many happy miles in your XC40, and if you ever need assistance again, don’t hesitate to reach out!-AS

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