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O'Steen Volkswagen of Valdosta - Service Center

Valdosta, GA

4.9
15 Reviews

15 Reviews of O'Steen Volkswagen of Valdosta - Service Center

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July 04, 2025

Service representatives Marquis is the best very professional and keeps you informed on status of your vehicle friendly and customer friendly More

by Pbarnum1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquis 5 stars
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July 03, 2025

I was very pleased with my service rep Marquis. He was great. He stayed on top of letting me know when my car would be ready and when he found out it wouldn’t be ready the same day he quickly got u More

by shawnaamberbaggett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquis
Report | Print
July 01, 2025

Great customer service, Very timely service . Thank you for your patience and support. Totally recommend. More

by randyrnold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Report | Print
Jul 02, 2025 -

O'Steen Volkswagen of Valdosta responded

Thank you so much for the kind words! We're thrilled to hear you had a great experience with our team. Providing timely service and patient support is what we strive for, and it means a lot to know it made a difference. We truly appreciate your recommendation and look forward to seeing you again in the future!-AS

June 30, 2025

Always love bringing my car here. Marquis is always a pleasure to deal with. Never have any problems with this service center. More

by mandywilliams0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquis
Report | Print
Jun 30, 2025 -

O'Steen Volkswagen of Valdosta responded

Thank you so much for the kind words! We're thrilled to hear that you always have a great experience with us, and we’ll be sure to pass along your compliments to Marquis. He takes a lot of pride in providing top-notch service, and feedback like this means the world to our team. We truly appreciate your continued trust and look forward to seeing you next time! 🚗😊-AS

June 24, 2025

Excellent service as always. They accepted the dealer coupon I used with no fuss. Price matched the online price for my service and they provided a shuttle while my vehicle was b More

by ccamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquis 5 stars
Report | Print
Jun 25, 2025 -

O'Steen Volkswagen of Valdosta responded

Thank you for the fantastic review! We're so glad to hear that everything went smoothly—from accepting your coupon to price matching and providing the shuttle service. We always aim to make your visit as convenient and hassle-free as possible. We truly appreciate your continued trust in us and look forward to serving you again!-AS

June 23, 2025

The best and kindest service I've ever received. They always came and checked on us to make sure we were comfortable during our 4 hour wait!! More

by CEDRICJCOCHRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph L.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2025 -

O'Steen Volkswagen of Valdosta responded

Thank you so much for your kind words! We're truly honored to hear that you had such a positive experience with us. Our team always strives to make every customer feel comfortable and cared for, especially during longer visits, and we're so glad to know that effort made a difference. We appreciate your patience during the wait and are grateful for the opportunity to serve you. If there’s anything else you need, now or in the future, please don’t hesitate to reach out!-AS

June 20, 2025

Wonderful dealership. Staff and Sales People very knowledgeable, courtesy and will answer any and all questions. More

by wyckedgrizzly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph L.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2025 -

O'Steen Volkswagen of Valdosta responded

Thank you so much for your wonderful review! We're glad to hear that our staff and sales team made a great impression with their knowledge and courtesy. It's always our goal to provide clear, helpful answers and make sure you feel confident every step of the way. We truly appreciate your support and look forward to serving you again in the future!-AS

June 17, 2025

Great place to service car. It took less than an hour. Informed me on what I needed to get done on my car next and provided quote More

by ITALPYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Steadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chumney Ads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph L.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marquis service department
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Jun 19, 2025 -

O'Steen Volkswagen of Valdosta responded

Thank you for the great feedback! We're glad to hear your service visit was quick, informative, and efficient — that's exactly what we strive for. We appreciate you trusting us with your vehicle and look forward to helping you with your next service when the time comes!-AS

June 15, 2025

Marquis was professional and helpful, thoroughly answering all my questions about the vehicle and the services it needed. More

by napoleon.gifford87
Recommend Dealer
Yes
Employees Worked With
Marquis
Report | Print
Jun 17, 2025 -

O'Steen Volkswagen of Valdosta responded

Thank you for the great feedback! We’re so glad to hear that Marquis was professional and helpful throughout your visit. Providing clear, thorough information is what we aim for, and we’re happy he made your experience a positive one. We appreciate your trust and hope to see you again soon!-AS

June 13, 2025

Great service as always! Markees was awesome! He explain everything in detail and made sure my car was taken care of! More

by J_J2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph L.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Markees
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Jun 13, 2025 -

O'Steen Volkswagen of Valdosta responded

Thank you so much for the kind words! We're thrilled to hear you had another great experience and that Markees took such great care of you. He’s fantastic at making sure everything is explained clearly and that your vehicle gets the attention it deserves. We truly appreciate your continued trust in us — see you next time! -AS

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