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O'Steen Volkswagen

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.8
230 Reviews
Discover the go-to Volkswagen dealership in Jacksonville, FL, where VW enthusiasts trust for expert vehicle service on models that demand attention. While the VW brand is renowned for its spirited charm, if you haven't experienced a recent model, now is the time to witness the impressive changes! The entire lineup is packed with contemporary essentials like VW Car-Net. With our suite of smartphone connectivity features, you can effortlessly control your AC, heat, and more directly from your smartphone. Explore the Volkswagen Atlas for sale if you're new to the brand and seeking an excellent starting point. Continue scrolling for additional services and compelling reasons why O'Steen Volkswagen deserves a prime spot on your list.
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11401 Philips Hwy

Jacksonville, FL

32256

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Showing 230 reviews

February 14, 2025

The managers of this store care solely about the money, not the safety or comfortability of their customers. They sold me a 6500 Cadillac with a bad transmission…and knew it! More

by Wayne
Recommend Dealer
No
Employees Worked With
Terrence R
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis B
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven..the used car sales manager
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Feb 20, 2025 -

O'Steen Volkswagen responded

Tommy/Wayne. Thank you for the review. We stand behind the offer we gave you with your recent purchase. We will give you what you paid for this vehicle towards the trade of another purchase. Thank you!

February 12, 2025

Found what I wanted and was able to work out a nice deal, very professional establishment More

by James
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2025 -

O'Steen Volkswagen responded

James, Thank you for taking the time to share a 5-STAR review! /MM

February 07, 2025

Not merely friendly and cooperative, but honest, patient and strait forward. No surprises at all More

by steveeisenberg5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Managers Chris and Matt
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Feb 08, 2025 -

O'Steen Volkswagen responded

Thank you for the 5-STAR review! /MM

February 07, 2025

We are happy with the Rav4. Stephen & Quan gave an honest and thorough description before we made the long drive over to see it. Anna was patient and good-humored teaching us More

by mimijo64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quan R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen & Anna
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Feb 07, 2025 -

O'Steen Volkswagen responded

Thank you so much for your kind review! We're thrilled to hear that you're happy with your RAV4.. If you need anything, feel free to reach out. /MM

February 06, 2025

Helped us to get the car we needed. Helped with all the process and delivered the car and paper work at home More

by K.abi08
Recommend Dealer
Yes
Employees Worked With
Marquis B
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2025 -

O'Steen Volkswagen responded

Thank you for the 5-STAR review! /MM

February 05, 2025

Marquis was great and helpful with my purchase and so was Stephen. I would recommend them! More

by AT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marquis B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen
Report | Print
Feb 06, 2025 -

O'Steen Volkswagen responded

Thank you for your kind words! We truly appreciate your recommendation and are thrilled that you had a positive experience with us! If you ever need anything else, feel free to reach out. /MM

February 04, 2025

Everyone was friendly and welcoming. Quan was awesome and has patience because I know I was a mess! Thank you all so much More

by kenneshag31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quan R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

O'Steen Volkswagen responded

Thank you for your kind words! We're so glad to hear that everyone made you feel welcome and that Quan was able to assist you with patience and care. We know the car-buying process can be overwhelming, but we're here to make it as easy as possible for you. Don’t hesitate to reach out if you need anything else. /MM

January 31, 2025

Marquis is a awesome salesman , very happy with my car,Will be back again soon More

by amuller1972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marquis B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

O'Steen Volkswagen responded

Thank you for the 5-STAR review! /MM

January 31, 2025

Great experience, Marquis was excellent! I will recommend Osteen to all my family and friends. More

by chrismuller9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

O'Steen Volkswagen responded

Thank you for the 5-STAR review! /MM

January 30, 2025

Marquis was incredibly helpful, and instrumental in closing the deal on our new car. I cannot say enough nice things about the young lad. You’re lucky to have him. More

by sscottriley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marquis B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

O'Steen Volkswagen responded

Scott, thank you for taking the time to share a 5-STAR review! /MM

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