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O'Steen Volkswagen
Jacksonville, FL
162 Reviews
Discover the go-to Volkswagen dealership in Jacksonville, FL, where VW enthusiasts trust for expert vehicle service on models that demand attention. While the VW brand is renowned for its spirited charm, if you haven't experienced a recent model, now is the time to witness the impressive changes! The entire lineup is packed with contemporary essentials like VW Car-Net. With our suite of smartphone connectivity features, you can effortlessly control your AC, heat, and more directly from your smartphone. Explore the Volkswagen Atlas for sale if you're new to the brand and seeking an excellent starting point. Continue scrolling for additional services and compelling reasons why O'Steen Volkswagen deserves a prime spot on your list.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 162 reviews
December 22, 2024
I have been to other dealers in the past with my dad, and they refused to speak to me if my dad was present despite me being the sole owner/ lessee of the vehicle. Quan, on the other hand, spoke to me and ma they refused to speak to me if my dad was present despite me being the sole owner/ lessee of the vehicle. Quan, on the other hand, spoke to me and made sure I was comfortable with the vehicle, only talking to my dad when he had questions to make sure we were all on the same page. Quan was extremely respectful, considerate, and made sure we understood everything we needed answers to. More
by vzj0006
Employees Worked With
December 22, 2024
Had just started looking for a car, told him my needs and he immediately came out with the atlas and it was love at first sight. It was late so I was going to go back the next day but they stayed late and we he immediately came out with the atlas and it was love at first sight. It was late so I was going to go back the next day but they stayed late and we got the car that night. Everyone was very pleasant even though it was way past closing time. They told me to come back the next day so they can clean the car and fill the tank. Awesome!!!! Thanks. More
by Mhmencia
December 17, 2024
I had good experience dealing with Osteen vw salesman Quan sales manger Matt , Rob and Terrence in financial services were all very nice and professional. I will buy new car from them again . Quan sales manger Matt , Rob and Terrence in financial services were all very nice and professional. I will buy new car from them again . More
by Mike
December 16, 2024
Quan was so amazing! ! He was incredibly helpful and kind, very easy to work with. Would recommend him to anyone! ! He was incredibly helpful and kind, very easy to work with. Would recommend him to anyone! More
by mackenziehoch
December 15, 2024
Quan was amazing! ! He made my daughter and I car shopping experience a breeze! I will definitely be back for that Atlas!! ! He made my daughter and I car shopping experience a breeze! I will definitely be back for that Atlas!! More
by ShalottaJ.
December 11, 2024
Professional and honest customer service rep. Knew about the car I bought and others for easy conversation on comparisons. Easy to talk to. Great help! Knew about the car I bought and others for easy conversation on comparisons. Easy to talk to. Great help! More
by Btcremin@gmail.com
Employees Worked With
December 06, 2024
Great service from everyone, we came in and got assisted and informed about all possible cars within our budget and informed about all possible cars within our budget More
by Tomas
Employees Worked With
November 30, 2024
I’m a USN Naval Officer that just arrived from deployment. I needed a new car for the family and Mr.Quan Rashad treated us like a true professional. He gave us all the information we asked him and deployment. I needed a new car for the family and Mr.Quan Rashad treated us like a true professional. He gave us all the information we asked him and very knowledgeable on the different models he showed us. The Volkswagen experience was incredible and thanks to Mr. Rashad and Volkswagen team he made us feel great with our new purchase. Any customer looking for a Volkswagen don’t hesitate to stop by the O’Steen Volkswagen dealership and ask for Mr. Rashad. Thank you Quan! More
by SWO84
November 27, 2024
Quan provided a great service from the moment i went into the dealership until i drove off with my new vehicle. the dealership until i drove off with my new vehicle. More
by suyielis
Employees Worked With
November 18, 2024
Great job from the dealership very helpful was able to help with getting a new vehicle would recommend help with getting a new vehicle would recommend More
by hallj71934
Employees Worked With
