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O'Steen Volkswagen
Jacksonville, FL
233 Reviews
Discover the go-to Volkswagen dealership in Jacksonville, FL, where VW enthusiasts trust for expert vehicle service on models that demand attention. While the VW brand is renowned for its spirited charm, if you haven't experienced a recent model, now is the time to witness the impressive changes! The entire lineup is packed with contemporary essentials like VW Car-Net. With our suite of smartphone connectivity features, you can effortlessly control your AC, heat, and more directly from your smartphone. Explore the Volkswagen Atlas for sale if you're new to the brand and seeking an excellent starting point. Continue scrolling for additional services and compelling reasons why O'Steen Volkswagen deserves a prime spot on your list.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 233 reviews
April 24, 2025
Great experience with Ana and the whole team when buying my beautiful pre-owned Tiguan! This is the third car we’ve purchased at O’Steen. Happy Volkswagen customers! my beautiful pre-owned Tiguan! This is the third car we’ve purchased at O’Steen. Happy Volkswagen customers! More
by jillwvu88
Verified Customer
April 13, 2025
Quan and the team was very helpful and make my transaction seamless! I will return transaction seamless! I will return More
by Chefshanks1017
April 06, 2025
Overall easy to deal with, not over salesy and price was fair. after we left we noticed a chip in windshield, text messaged our sales rep and he confirmed it would be fixed as soon as we could get back in. fair. after we left we noticed a chip in windshield, text messaged our sales rep and he confirmed it would be fixed as soon as we could get back in. Again, very easy to deal with. More
by justincopeland
Employees Worked With
April 05, 2025
Excellent customer service! Leo was a great salesman, not pushy at all. I dread car shopping because of typical pushy car salesmen, but not in this case. We will need another ve Leo was a great salesman, not pushy at all. I dread car shopping because of typical pushy car salesmen, but not in this case. We will need another vehicle by the end of the year and plan on going back to Leo. More
by Malahide123
Employees Worked With
March 30, 2025
What a great experience. Was driving by and we decided to check out Volkswagen. We needed a new vehicle for my wife. Not only did we find the vehicles to be excellent quality Was driving by and we decided to check out Volkswagen. We needed a new vehicle for my wife. Not only did we find the vehicles to be excellent quality, Leo and Chris worked hard to get us the deal we needed. We were so impressed that we also traded in what we drove in with and bought a second vehicle as well. The team at O’Steen VW didn’t pressure us and worked hard to make us happy. From making the deal, financing and then driving away it was a top notch experience. If you haven’t tried VW or O’Steen, I would put them on your list to stop by and see. Thanks for getting us into a new Atlas and Taos guys. Chris More
by Chris
March 26, 2025
My sales representative Quan was super helpful thru the entire car buying process. He was super nice and got me in and out with no issues. He made my car buying experience very pleasant and peaceful. I’m v entire car buying process. He was super nice and got me in and out with no issues. He made my car buying experience very pleasant and peaceful. I’m very appreciative of the service. More
by mya
March 22, 2025
I had my 2003 Beetle serviced in previous years and found the service center honest and knowledgeable. Therefore, I decided to purchase another VW automobile. the service center honest and knowledgeable. Therefore, I decided to purchase another VW automobile. More
by lindstromchristina62
Employees Worked With
March 11, 2025
Quan was very knowledgeable and helpful. He took his time to show us exactly what we were looking for and answered all of our questions. Quan and his manager worked to find the perfect vehic He took his time to show us exactly what we were looking for and answered all of our questions. Quan and his manager worked to find the perfect vehicle within our budget! More
by Asteero77
