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O'Steen Volkswagen

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.8
229 Reviews
Discover the go-to Volkswagen dealership in Jacksonville, FL, where VW enthusiasts trust for expert vehicle service on models that demand attention. While the VW brand is renowned for its spirited charm, if you haven't experienced a recent model, now is the time to witness the impressive changes! The entire lineup is packed with contemporary essentials like VW Car-Net. With our suite of smartphone connectivity features, you can effortlessly control your AC, heat, and more directly from your smartphone. Explore the Volkswagen Atlas for sale if you're new to the brand and seeking an excellent starting point. Continue scrolling for additional services and compelling reasons why O'Steen Volkswagen deserves a prime spot on your list.
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11401 Philips Hwy

Jacksonville, FL

32256

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Showing 229 reviews

April 03, 2025

Leo Hill, sales rep, took the stress out of buying a new car. He was very knowledgeable and personable. It was a positive experience. More

by afan39
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Leo Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2025 -

O'Steen Volkswagen responded

Thank you for your kind words! We're so glad to hear that Leo Hill made your car-buying experience stress-free and enjoyable. We take pride in having knowledgeable and personable team members like Leo who go above and beyond to make our customers feel comfortable. We truly appreciate your feedback and are happy to know it was a positive experience for you. Enjoy your new car, and we look forward to working with you again in the future!--AS

March 30, 2025

What a great experience. Was driving by and we decided to check out Volkswagen. We needed a new vehicle for my wife. Not only did we find the vehicles to be excellent quality More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian in finance
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Mar 31, 2025 -

O'Steen Volkswagen responded

Thank you so much for the amazing review, Chris! We're thrilled to hear about your great experience with Leo, Chris, and the entire team at O’Steen VW. It’s fantastic that not only did you find the perfect vehicle for your wife, but also drove away with a second one! We pride ourselves on offering a no-pressure environment, and we’re glad to know you felt supported throughout the process. Enjoy your new Atlas and Taos, and we hope to see you again in the future. Thanks for choosing O’Steen VW!--AS

March 26, 2025

My sales representative Quan was super helpful thru the entire car buying process. He was super nice and got me in and out with no issues. He made my car buying experience very pleasant and peaceful. I’m v More

by mya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quan R
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

O'Steen Volkswagen responded

Mya, Thank you so much for sharing your experience! We’re thrilled to hear that Quan was able to assist you so efficiently and with such a positive attitude. Enjoy your new car, and reach out if you need anything else! /MM

March 22, 2025

I had my 2003 Beetle serviced in previous years and found the service center honest and knowledgeable. Therefore, I decided to purchase another VW automobile. More

by lindstromchristina62
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kelvin F
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

O'Steen Volkswagen responded

Thank you for your continued trust in our service center! We're so glad to hear that you've had positive experiences with our team and that it influenced your decision to purchase another VW. We truly appreciate your loyalty and are excited to help you enjoy your new vehicle. If you ever need anything in the future, we're here to assist!-AS

March 14, 2025

Quality vehicles, professional salesman who is proud to work for Osteen, thorough service department and extraordinary sales manager More

by trouts
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven
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Mar 18, 2025 -

O'Steen Volkswagen responded

Thank you for your kind words! We're thrilled to hear you had a great experience with our team. We take pride in providing quality vehicles, excellent service, and a professional sales environment. We appreciate your feedback and look forward to assisting you again in the future!-AS

March 11, 2025

Quan was very knowledgeable and helpful. He took his time to show us exactly what we were looking for and answered all of our questions. Quan and his manager worked to find the perfect vehic More

by Asteero77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrence R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quan R
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

O'Steen Volkswagen responded

Thank you so much for sharing your experience! We're thrilled to hear that Quan was able to assist you in finding the perfect vehicle and answer all your questions. We appreciate your feedback and hope you enjoy your new vehicle! /MM

March 08, 2025

The staff is friendly & kind that made our lease return & new Atlas purchase very easy. More

by insurejohnryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis B
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

O'Steen Volkswagen responded

Thank you for your kind words! We're so glad to hear that our team made your lease return and new Atlas purchase a smooth and easy experience. We appreciate your business and look forward to assisting you again in the future! /MM

March 08, 2025

Mat, and Jacoby and Marc save the day and money for me really awesome 👌 guys much love ❤️ More

by robinhood197578
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Z
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quan R
2.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew L
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

O'Steen Volkswagen responded

We appreciate you taking the time to share a 5-STAR review! Please reach out and let us know if there is anything we could have done better. /MM

March 07, 2025

Marquis made this experience so easy! He was very knowable on the initial call to see if the car was available, When I arrived the car was out front and ready for me to test drive. He rea More

by ChadwickTour
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marquis B
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 06, 2025

I visited the dealership to see if I could trade a 3 week old Honda CRV b/c it was too big and the dash board too complicated for me. I left with a VW Taos More

by pattykoch17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Z
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2025 -

O'Steen Volkswagen responded

Thank you so much for your wonderful 5-star review! We're thrilled to hear that we were able to help you find the perfect fit with the VW Taos. It's great to know that we could assist in making your transition from the Honda CRV smooth and easy. If you ever need anything in the future or have any questions about your new vehicle, don’t hesitate to reach out. Enjoy your new ride! 😊🚗 *AS

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