Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

O'Steen Volkswagen

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.8
219 Reviews
Discover the go-to Volkswagen dealership in Jacksonville, FL, where VW enthusiasts trust for expert vehicle service on models that demand attention. While the VW brand is renowned for its spirited charm, if you haven't experienced a recent model, now is the time to witness the impressive changes! The entire lineup is packed with contemporary essentials like VW Car-Net. With our suite of smartphone connectivity features, you can effortlessly control your AC, heat, and more directly from your smartphone. Explore the Volkswagen Atlas for sale if you're new to the brand and seeking an excellent starting point. Continue scrolling for additional services and compelling reasons why O'Steen Volkswagen deserves a prime spot on your list.
Contact Dealership

11401 Philips Hwy

Jacksonville, FL

32256

Directions

By Type

Showing 219 reviews

March 02, 2025

Quran and the sales staff went above and beyond and was incredibly helpful all around. HIGHLY RECOMMEND. More

by rseleazer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quan R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

O'Steen Volkswagen responded

Thank you so much for your wonderful review! We’re thrilled to hear that Quan and the sales team went above and beyond to make your experience exceptional. We truly appreciate your recommendation and are so happy we could provide you with the service you deserve. If you ever need anything else, don’t hesitate to reach out. We look forward to serving you again in the future! *AS

March 01, 2025

Honest and respectful plus very knowledgeable that was how to staff at osteen was and treated me. I will 100% be buying another car from them. More

by dylancochran93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quan R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

O'Steen Volkswagen responded

Thank you so much for your amazing review! We’re thrilled to hear that you felt respected and well taken care of by our team at O'Steen. We pride ourselves on providing honest, knowledgeable service, and it’s fantastic to know we met your expectations. We’re so excited to hear you’ll be coming back for your next vehicle – we can’t wait to help you again! If you need anything in the meantime, feel free to reach out. Thanks again for your trust and support!*AS

February 24, 2025

My sales man Jacob was amazing. HIM and sales manager Matt made sure I got the best deal possible. More

by jalz1222
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Z
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin F
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2025 -

O'Steen Volkswagen responded

Thank you for your wonderful review! We're so glad to hear that Jacob and Matt provided you with an excellent experience and made sure you got the best deal. We truly appreciate your feedback and are thrilled you had such a positive experience. If you ever need anything in the future, we're here to help! Enjoy your new ride! *AS

February 24, 2025

Love the atlas, thanks to Jacob and Kelvin, highly recommend dealing with them anytime you are in the market for a vehicle. More

by Bianca88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Z
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin F
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2025 -

O'Steen Volkswagen responded

Thank you so much for your kind words! We're thrilled to hear you love the Atlas, and we truly appreciate the shoutout to Jacob and Kelvin. They will be so happy to know they made a positive impact on your experience. If you ever need anything in the future, don't hesitate to reach out. We look forward to working with you again! *AS

February 24, 2025

Worked with me to find a car that met our family’s needs. When they didn’t have one, the reached out to other dealerships. More

by Bari F
Recommend Dealer
Yes
Employees Worked With
Justin B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrence R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2025 -

O'Steen Volkswagen responded

Bari, Thank you so much for your kind review! We're thrilled to hear that we could help you find a car that fits your family’s needs. Let us know if you ever need anything else! /MM

February 24, 2025

Jakob was amazing! He and the Sales Manager Mr. Matt got me the exact car I wanted!! Mr. Justin in Service was amazing as well and Mr. John in Parts and Julie the Recep More

by Bilbrey.justin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Wrye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrence R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Z
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Scoville, Julie Smith, Trey Miller, Andrew Limbrick, Ana G, Quan, Kelvin
Report | Print
Feb 24, 2025 -

O'Steen Volkswagen responded

Thank you so much for sharing your experience! We’re so happy to hear that Jakob, Mr. Matt, Mr. Justin, Mr. John, and Julie made your visit enjoyable and helped you find the perfect car. It’s wonderful to know you felt like part of the family during your time with us! We’ll be sure to pass along your kind words to the team. If you need anything else, don’t hesitate to reach out. Enjoy your new car! 😊 *AS

February 23, 2025

The sales man weren’t very pushy and I loved that. And the manager was very nice and helpful More

by mackensiebrown01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo H
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2025 -

O'Steen Volkswagen responded

Thank you for your kind words! We’re so glad to hear that you appreciated the no-pressure approach from our sales team and that our manager was able to assist you in a helpful and friendly way. We always strive to create a relaxed and supportive environment for our customers. If you need anything else, don’t hesitate to reach out! *AS

February 22, 2025

Very knowledgeable and friendly staff. Took only two hours to leave with a new car. More

by Joe Pfoh
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chuck Wrye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Z
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2025 -

O'Steen Volkswagen responded

Joe, thank you for taking the time to share your 5-STAR review and for trusting O'Steen Volkswagen of Jacksonville for your car buying experience, We look forward to serving you in the future! /MM

Feb 24, 2025 -

O'Steen Volkswagen responded

Thank you for your great review! We’re so glad to hear that our team was able to provide you with a quick and smooth experience. We pride ourselves on being both knowledgeable and friendly, and it’s wonderful to know that came across during your visit. Enjoy your new car, and don’t hesitate to reach out if you need anything! 😊 *AS

February 16, 2025

Kelvin is the best salesman he will definitely get you right and will work to get u into the car your wanting More

by msoates88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

O'Steen Volkswagen responded

Thank you for the 5-STAR review! /MM

February 14, 2025

The managers of this store care solely about the money, not the safety or comfortability of their customers. They sold me a 6500 Cadillac with a bad transmission…and knew it! More

by Wayne
Recommend Dealer
No
Employees Worked With
Terrence R
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis B
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven..the used car sales manager
Report | Print
Feb 20, 2025 -

O'Steen Volkswagen responded

Tommy/Wayne. Thank you for the review. We stand behind the offer we gave you with your recent purchase. We will give you what you paid for this vehicle towards the trade of another purchase. Thank you!

1
2
...
22