Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

O'Steen Volkswagen

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.8
265 Reviews
Discover the go-to Volkswagen dealership in Jacksonville, FL, where VW enthusiasts trust for expert vehicle service on models that demand attention. While the VW brand is renowned for its spirited charm, if you haven't experienced a recent model, now is the time to witness the impressive changes! The entire lineup is packed with contemporary essentials like VW Car-Net. With our suite of smartphone connectivity features, you can effortlessly control your AC, heat, and more directly from your smartphone. Explore the Volkswagen Atlas for sale if you're new to the brand and seeking an excellent starting point. Continue scrolling for additional services and compelling reasons why O'Steen Volkswagen deserves a prime spot on your list.
Contact Dealership

11401 Philips Hwy

Jacksonville, FL

32256

Directions

By Type

Showing 265 reviews

October 20, 2025

Everyone was extremely nice, service was excellent. Very nice, clean dealership. I would recommend them to anyone who's looking for a quality vehicle More

by bellikdave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Z
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2025 -

O'Steen Volkswagen responded

Thank you for your kind words! We’re delighted to hear that you had an excellent experience with our friendly team and enjoyed our clean dealership. Your recommendation means a lot to us, and we’re glad we could help you find a quality vehicle. We look forward to serving you again!-AS

October 19, 2025

Great service and product They went far and beyond to address my Every concern (and believe me because I tested them) I felt like they took care of my well being .Now I truly know why their a family ow More

by kevcrawford7578
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2025 -

O'Steen Volkswagen responded

Thank you so much for your wonderful review! We’re truly touched by your kind words and are so glad you felt cared for every step of the way. Going above and beyond to address your concerns is exactly what we aim for, and it means a lot to us to be seen as family. Your trust and satisfaction are what drive us every day. Remember, here at O’Steen VW, family really is forever. We look forward to continuing to serve you!-AS

October 17, 2025

Very nice people to deal with at Osteen Volkswagen. Our sales person Scott Pantin was exceptional and made the whole buying process less stressful. I would highly recommend Scott and Osteen Volkswagen More

by Ds3930
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2025 -

O'Steen Volkswagen responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Scott Pantin and the team at O’Steen Volkswagen. Making the car-buying process smooth and stress-free is always our goal, and we're so glad Scott was able to deliver that for you. We truly appreciate your recommendation and are grateful for the opportunity to earn your business. If you need anything in the future, please don’t hesitate to reach out. Enjoy your new Volkswagen!-AS

October 15, 2025

As a first time car buyer this was a huge experience for me and O’Steen and its sales team were there for me every step of the way! Scott was my main point of contact and did amazing with explaining things More

by emilyglasgow1902
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2025 -

O'Steen Volkswagen responded

Thank you so much for your amazing review! We're truly honored to have been part of such a big milestone for you. Buying your first car is a memorable experience, and we’re thrilled to hear that Scott and the rest of our team were able to guide you through the process with care and support. We’re so glad we could help make everything smooth and stress-free. Enjoy your new vehicle, and please don’t hesitate to reach out if you ever need anything—we’re always here for you! -AS

October 14, 2025

Scott and everyone at the dealership I came in contact with was so helpful and kind. They made this process incredibly easy and had fantastic communication the whole time. More

by Tsboatright
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse
Report | Print
Oct 16, 2025 -

O'Steen Volkswagen responded

Thank you so much for the kind words! We're thrilled to hear that Scott and the rest of our team made your experience a smooth and positive one. Clear communication and helpful service are always our priorities, so it means a lot to know we hit the mark. We truly appreciate your support and hope you’re loving your new vehicle. Please don’t hesitate to reach out if there’s anything we can do for you in the future!-AS

October 12, 2025

Scott was an amazing salesman that was very friendly. He did not put pressure on me to make a decision but allowed me the autonomy to make an informed decision myself. He was so thorough with providing a More

by Dani
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse M
Report | Print
Oct 14, 2025 -

O'Steen Volkswagen responded

Thank you so much for the kind words, Dani! We’re thrilled to hear that Scott provided such a friendly, pressure-free, and informative experience. Empowering our customers to make the right decision for themselves is exactly what we strive for, and we're so glad Scott delivered that for you. We truly appreciate your trust and are grateful to have been part of your car-buying journey. Enjoy your new vehicle!-AS

October 10, 2025

3rd time buying from Osteen over the years and very satisfied with the experience through the process. Scott and Jesse made the whole process easy and upfront with everything. Will surely look here fir More

by Daniel Guernick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2025 -

O'Steen Volkswagen responded

Thank you, Daniel! We truly appreciate your continued trust in O’Steen VW — it means the world to us. We’re glad to hear that Scott and Jesse made your third buying experience just as smooth and straightforward as ever. We’ll be here whenever you’re ready for your next vehicle, and we look forward to helping you again. Thanks for being part of the O’Steen VW family!-AS

October 03, 2025

Good follow up and a friendly team. Questions were answered quickly and completely. Second vehicle I purchased from O’Steen VW. Scott was great to work with. More

by sjoiner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2025 -

O'Steen Volkswagen responded

Thank you for your continued trust in O'Steen VW and for choosing us again for your vehicle purchase! We're glad to hear that your questions were answered thoroughly and that our team, especially Scott, provided a friendly and responsive experience. We truly appreciate your support and look forward to serving you again in the future!-AS

October 01, 2025

Scott at O’Steen was very helpful throughout the process of leasing a new atlas. He was very knowledgeable and made sure our family was getting exactly what we wanted. More

by McGuirkM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2025 -

O'Steen Volkswagen responded

Thank you so much for the kind words! We're thrilled to hear that Scott provided such knowledgeable and helpful service throughout your Atlas lease experience. It’s great to know he helped your family find exactly what you were looking for. We truly appreciate your trust in O’Steen VW and hope you enjoy every mile in your new Atlas!-AS

September 27, 2025

Quickest and easiest vehicle purchase I have ever done! Entire staff was professional; highly recommend! More

by eddie.aguayo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2025 -

O'Steen Volkswagen responded

Thank you so much for your kind words! We're thrilled to hear that your vehicle purchase was quick, easy, and enjoyable. Our team works hard to provide a seamless and professional experience, and your recommendation means the world to us. Enjoy your new ride, and we hope to see you again in the future! 🚗💨-AS

1
2
...
27