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O'Meara Volkswagen - Service Center

Westminster, CO

4.6
606 Reviews
Call Service Center (720) 712-0042

606 Reviews of O'Meara Volkswagen - Service Center

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March 22, 2023

Unconcerned about customer issues avoiding the obvious glaring issues.. i ask them to look into a door issue, which they say is a window issue. Take back twice, they claim they fix issue, but issue persis More

by mbond2566
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Wright
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brittanie Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Diaz
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Mar 23, 2023 -

O'Meara Volkswagen responded

Thank you for your feedback Marcus. From what I can see, it looks at though you're experiencing excessive road noise in your vehicle. I have sent your comments and information to our Service Manager to look into further.

March 17, 2023

It was a pleasure doing business with Adam, he got my vehicle back on the road and running better than ever in less than time than I imagined More

by t_burton0700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2023 -

O'Meara Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Adam met your expectations. Thank you for choosing O'Meara Volkswagen, we look forward to having you as a valued customer for many years to come!

March 13, 2023

The personel is friendly, Informative, and service was completed in a timely manner. All questions answered and explaned More

by JGA101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heath Hafenstine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Sobczyk
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Mar 13, 2023 -

O'Meara Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 12, 2023

Larry and his team were efficient and prompt in addressing my vehicle and saw me same day. More

by FS
Recommend Dealer
Yes
Employees Worked With
Larry Diaz
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Mar 12, 2023 -

O'Meara Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 08, 2023

Very good experience. Got me in quickly and even fixed a minor recall that I did not know about. More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2023 -

O'Meara Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 03, 2023

All I needed was a key programmed. I was charged 95 to do this snd they kept the car for a full day. This is silly. It takes five minutes to program a key. More

by BRYANLARSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Wright
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2023 -

O'Meara Volkswagen responded

Thank you for bringing this to our attention, Bryan, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 03, 2023

They did an excellent job, Heath was great would go back again when service is needed More

by damchavez412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Hafenstine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2023 -

O'Meara Volkswagen responded

Thank you so much for your kind words for Heath, and for taking the time to leave us this wonderful feedback!

March 02, 2023

CONTACTED HEATH ABOUT NEEDED REPAIRS , HE UNDERSTOOD OF THE COMPLICATIONS OF NEEDED REPAIR TO VEHICLE . GOT IT DONE WITHIN TIMELY EXPECTATIONS & VERY HELPFUL WITH PARTICULAR ADJUSTMENTS THAT TRANSPIRED. More

by ccrydrcreel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Hafenstine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2023 -

O'Meara Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing O'Meara Volkswagen, we look forward to having you as a valued customer for many years to come!

February 20, 2023

They were honest about the check engine light. They only needed to rebook a part More

by TEDJUDYTERRANOVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2023 -

O'Meara Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at O'Meara Volkswagen.

February 13, 2023

I always recieve great service at O'Meara Volkswagen, everyone is knowledgeable and courteous! The maintenance and service team are wonderful! More

by DDC8959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Hafenstine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2023 -

O'Meara Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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