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O'Meara Volkswagen - Service Center

Westminster, CO

4.6
606 Reviews

606 Reviews of O'Meara Volkswagen - Service Center

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June 17, 2023

Savannah and Steve were very kind and respectful. They were also very accommodating to my wishes. Steve went out of his way to make sure I was extremely happy! Savannah was also beyond helpful and th More

by jessicaflynn74
Recommend Dealer
Yes
Employees Worked With
Steve Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Savannah Crandall, Zach Margison, Leonel Diaz
Jun 18, 2023 -

O'Meara Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at O'Meara Volkswagen.

June 14, 2023

Went above and beyond but took a long time but otherwise okay I am done More

by mentkonecny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heath Hafenstine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff LaGrange
Jun 15, 2023 -

O'Meara Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 12, 2023

Friendly, great workspace good timing provided the exact service needed what else to say but thankyou More

by SPETTERUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Hafenstine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

O'Meara Volkswagen responded

Thank you so much for your excellent review! We are so glad that Heath had the opportunity to work with you, and we are thrilled that you found your experience with us here at O'Meara Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else.

June 11, 2023

Adam was great! He helped me with a quirky issue and I felt he really enjoyed working it out. I always feel like the service team is honest and want to get my car re More

by grantki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

O'Meara Volkswagen responded

We are very happy to hear Adam provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 09, 2023

O’Meara VW is always able to provide me with the service I need for my Tiguan. More

by PCRKNITWIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2023 -

O'Meara Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing O'Meara Volkswagen, we look forward to having you as one of our valued customers for many more years to come!

June 06, 2023

Customer service could improve. Need to wash vehicle before returning to customer. Lyft service is nice and should be offered right away if customer does not want to wait long hours More

by Tex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heath Hafenstine
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff LaGrange
Jun 10, 2023 -

O'Meara Volkswagen responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way for one of our managers to reach you.

June 06, 2023

The service department is service oriented customer first, compentent and personal. I find them very friendly. More

by paulalascola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The new girl, Jeff LaGrange
Jun 07, 2023 -

O'Meara Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing O'Meara Volkswagen, Paula, we look forward to having you as one of our valued customers for many more years to come!

June 06, 2023

Heath always does a great job! ! Very thorough. Great customer service skills. I was disappointed I couldn’t get free maintenance because of low miles on my Tiguan. It should have b More

by Mike Noble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Hafenstine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

O'Meara Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Mike, and it's great to hear about your excellent experience here at O'Meara Volkswagen.

June 01, 2023

Adam in service is reliable- and has been advocate with regard to road hazard warranty items. Principally tires and wheels when damaged by pot holes More

by mpaulson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2023 -

O'Meara Volkswagen responded

We are very happy to hear that Adam provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 01, 2023

Heath was excellent. It was a major car repair and he gave me options on things that I could hold off on to help mitigate the price. More

by PAULA.FORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Hafenstine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2023 -

O'Meara Volkswagen responded

Thank you so much for your excellent review, Paula! We are so glad that Heath had the opportunity to work with you, and we are thrilled that you found your experience with us here at O'Meara Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else.