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O'Meara Volkswagen - Service Center

Westminster, CO

4.6
606 Reviews
Call Service Center (720) 712-0042

606 Reviews of O'Meara Volkswagen - Service Center

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November 04, 2022

Super slow. Hard to justify using this shop when they don't seem to value my time. More

by WADE8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
All staff
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Nov 07, 2022 -

O'Meara Volkswagen responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

October 29, 2022

THIS time things went fine & per schedule, unlike the last 2-3 times. Free ride after drop off was nice, but car wasn't washed or cleaned. I guess they stopped doing that, but no savings on service price More

by LEEJMOSELEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Wright
4.0
This rating includes all reviews, with more weight given to recent reviews.
Heath Hafenstine
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2022 -

O'Meara Volkswagen responded

It's great to hear that we were able to help you out. Thank you, Lee, for choosing O'Meara Volkswagen!

October 27, 2022

People were very friendly the service was great I received a discount for military and the car was done properly thank you More

by ARTIEKAZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heath Hafenstine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2022 -

O'Meara Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 25, 2022

O’meara Volkswagen is one of the best dealerships I’ve ever had service done at. They really know how to take care of you and make you feel like you’re getting the best and only the best. More

by WILLIAMSMANDY80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heath Hafenstine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2022 -

O'Meara Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 22, 2022

Everything good counter service a ride home and a return back service good job. The final bill very expensive thanks More

by switsers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heath Hafenstine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2022 -

O'Meara Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 19, 2022

Not clear about my vehicle, I had to keep calling them, even though I kept leaving messages. Kept my vehicle for 3 days and I was told it would be 1 day. More

by ALEXAJ_123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam Wright
1.0
This rating includes all reviews, with more weight given to recent reviews.
Heath Hafenstine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2022 -

O'Meara Volkswagen responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your full name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

October 18, 2022

Clean and all work was completed in a timely manner. Everything was communicated very well. More

by breeze101
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Wright
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2022 -

O'Meara Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 14, 2022

Representative made me wait didn’t explain why the wait. Two other customers came in and we’re waited on. It took you 45 minutes to pick up a car that I was told was ready when I showed up. Very dissatis More

by galena723
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Adam Wright
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2022 -

O'Meara Volkswagen responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 14, 2022

Quick yearly checkup on my vehicle. I was able to work in the waiting room so it wasn't too much of an inconvenience. More

by MTWINCEK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2022 -

O'Meara Volkswagen responded

Thank you! Adam and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing O'Meara Volkswagen.

October 12, 2022

Great service as ussual! Fast and corteous! Thanknyou Seth! SER hou zoon! Have a great dau! More

by Segalchik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heath Hafenstine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2022 -

O'Meara Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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