O'Meara Ford - Service Center

Thanks Mark your service has always been the best of best like always you when above the call of duty SSG Jackson Mary like always you when above the call of duty SSG Jackson Mary More

I was able to get my truck in for service within one day. Mike kept me well informed on progress and cost. This is now my go-to dealership. Mike kept me well informed on progress and cost. This is now my go-to dealership. More

Had a recurring warning light and Omeara quickly got the car in and checked it out. Very happy with the service. car in and checked it out. Very happy with the service. More

Poor communication. They sat on my vehicle for 2 days without touching it and not saying anything to me. I’m the one without a vehicle and they should be respectful to t They sat on my vehicle for 2 days without touching it and not saying anything to me. I’m the one without a vehicle and they should be respectful to that fact. If they’re unable to work on it when they scheduled me, let me know. Since they’re not supplying a loaner or anything they seem to think they can just sit on my vehicle for days and days. Additionally, the service writer charged me to have a warranty item looked at. I found the error after the fact and they had to cancel the charge and re-run a new one. The service writer should always be aware of what’s warranty and what’s not. Seems like the dealer is trying to soak the customers. Overall, poor presentation by this dealership. There was another service writer that was giggling with someone (assuming a manager) in an office about a complaint from a customer. Does not give confidence about the professionalism and abilities of this dealer group. More

Miranda was very helpful and sweet. She listened to my concerns and kept me up to date on what was going on. She listened to my concerns and kept me up to date on what was going on. More

Had to schedule the appointment. When I got there they said I wasn’t scheduled but they still got me in. It was for a recall. Got it done in one day. Very pleased. When I got there they said I wasn’t scheduled but they still got me in. It was for a recall. Got it done in one day. Very pleased. More

Fast appt very aware of my recall . Had someone ride me home and back !! Called me as soon as my part was in . Had someone ride me home and back !! Called me as soon as my part was in . More

Honest and kept me up to date on progress and issues found. Truck works great now. found. Truck works great now. More

Easy to work with and completed the repair on time! Keep up the good work. Keep up the good work. More

Our truck broke down near this dealership and was towed there with the expectation that we would be treated fairly as we are not from the area. The total charges were double what our warranty covered for t there with the expectation that we would be treated fairly as we are not from the area. The total charges were double what our warranty covered for the part that needed to be replaced. The labor and diagnostics, triple what we would have been charged at our local Ford dealership. When the dealership initially contacted us regarding the diagnosis, it was obvious that they had not looked at the vehicle and we were given a random diagnosis that was far from what the actual problem was. Overall, we were extremely disappointed with the service and the cost. More